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Location It was kind of old and the room was cold because of the windows
Amazing location, very helpful staff. Room was very comfortable.
modern amenities, location Need towel racks or hooks, neither room during two stays had a place to put wet towels to dry.
size of the room was more than expected room was clean interior rooms have a poor view. Little natural light in our room due to layout
Staff are excellent/location is excellent/rooms are modern and spacious/non-smoking floor No
The location We booked a double room but got two single beds pushed together. Pretty uncomfortable
Location location location. The staff was nice but overbusy so sometimes they didn't have time to properly take care of everyone. Room was big and clean A bit chilly in the room, they said it was not possible to regulate the heating because it was share with other rooms. Very rich breakfast buffet,but too much expensive for the price. Shuttle service came 40 minutes late and took 1h to get me (at last) to the hotel.
Please write at least 15 words
The hotel is centrally located to many of the museuems and sightseeing sites. Take Tram 4 from Centraal Station and you are within 100 m of the hotel back entrance near Rembrandt Square. Excellent staff and top quality breakfast start your day off right. Great value for the money.
the location the internet demand for payment. it should be free
Excellent rooms, most comfortable beds I've ever slept in, fabulous location and no noise atall, great aircon, all in all a five star experience! Only being really fussy, there was no shower screen and although this could drain into the bathroom floor it wasn't sufficient to stop it reaching the carpet of the bedroom, not very good design!
Located next to Rembrandtplein with trams and restaurants, Terry at the bar was AMAZING! Broken elevator, tiny room, shower was awkward, hot water broke, bathroom door was a shower door
Unfriendly & authoritarian check in staff, not customer orientated. Run down rooms not expected from Best Western.
Only the fact that there was free wifi Small room, barely 6*8.. TV was crap, battub was the smallest I have ever seen, didn't know they made it this tiny... Room had odor, housekeeping didn't change bed sheets nor did they clean the floor, just placed new towels in.
We wanted a budgeted hotel in the centre. So it worked. Interior of the rooom we stayed was very standard and poorly decorated
Good value for money considering the location The part of the hotel where i stayed would need to be refurbished. I'm generally not fussy but i would have appreciated cleaner bathrooms.
The location of the hotel only The staff spoke to you like you like you are stupid essp the guy working as a concierge. The bathroom was extremely small with dirty walls and black stainscreen in the wall lining. The roomovers looked nothing like the pictures.
Great location, room was clean, comfortable The concierge was very helpful Good WiFi connection :)
It was closed to the festival I was attending. Silent rooms. The rooms are completely small, nothing to do with what they show in the pictures in this webpage. Even the wardrove was impossible to be open because of the space. The room cleaning was not good at all.
Comfortable room, although not very big, good bed and very nice sheets. Enough storage space for clothes. Nice bathroom. Excellent location! Hotel stuff (apart from concierge) not really customer friendly.
Good location close to points of interest. Sparse furnishing and poor maintenance, dirty carpets, cold room.
Location. Clean. Tiny shower in bathroom. Curtains didn't quite close to block all light.
good location 5 minutes from the shopping district and 10 minutes from most attractions. There was building work being carried out in the hotel that we weren't informed about and this started at 6am. so each morning we stayed we got woken by loud banging. in future i wouldn't return to this hotel due to the construction work not being disclosed at check in or appologised for on leaving.
Everything was of a high level No
The service was amazing! Roland was the best concierge ever. He really made our trip fabulous! Everyone was so friendly Nithing
The position is quite good. The bed is very comfortable. The hotel is far from being a five stars level. Small rooms, old furniture, noisy, no complimentary services, poor level of service staff. The price paid is too high for what you get.
The fact that the hotel is located in a central area. The hotel has very good facilities.
This is a luxurious hotel located in the part of the Amsterdam. The service, the food and the staff were among the best that we have ever seen. We would love to go back there again.
Attentive and courteous staff - lovely room with views over city - would definitely stay there again.
Comfort of room and helpful staff
Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.
Very good location, Nice minibar, Friendly staff I was not given a good room from the beginning. I lost too much time to give us an acceptable room.
The hotel in general, the room, view, location, staff breakfast was too expensive and too poor
Its central location, its friendly helpful staff, its comfortable rooms and pleasant atmosphere and there was no language barrier.
The staff were professional and extremely pleasant. The location was perfect to see everything Amsterdam has to offer.
This is the place to stay for visitors to Amsterdam. Great location near everything. Great restaurants and bars near by. One of the better coffee shops and smart shops just a minute away. Nothing.
easy to access all areas of amsterdam ( very central location) No, everything was great, i enjoyed my stay and will book thier again when i return to Asterdam.
The staff Lack of information ,should make clear what the hotel offers .ie. breakfast not included no smoking signs ,never saw in rooms but rooms was clean and nice.
Location, freindliness of staff
2nd stay, had a bathtub this time ++ Central location. Clean. Cheap. We couldn't have a smoking room, even though we indicated a preference for one. The rooms all seemed to have been renovated with hard flooring which made adjacent rooms a lot more noisy.
Location, price, excellent staff and wonderful building... This was the third time I have stayed at this hotel, and on both previous occasions I was allocated a much larger room than this time around... This time, the room we were given felt a little cramped, especially the bathroom. Also, the room contained only one mirror, inside one of the wardrobe doors, and there was only one bedside table. I will definately use the hotel again in the future for its excellent location, condition and helpful staff, but my fondness for the hotel has been slightly reduced because of the size of our room.
The only concern, was the checking in it seem too long and you did have 3 staff on. However th ques for checking in was getting longer as the staff seem to take telephone calls when attending to people checking in.
Really very friendly hotel. We spent there our honeymoon and loved it! Located in center but 'silent center', far from noise. So it's very easy to get anywhere you need. Very beautiful and romantic exterior and interior design. Really very tasty breakfast, especially for this money. Best offer I ever saw in Amsterdam on this level of hotels. Also very funny lift :) Unfortunately there is no air condition, only radiator. No shower cabin. But this is just a trifle. Very nice hotel, really!
The room was not a very good shape, and one felt rather cramped. The state of the inside of the bathroom door was not good for the money we paid.
About everything 10 Euros for the second day breackfast...
Room with canal view and the breakfast area and the breakfast. Room needs updating. tv fallen out of wall mounting. Chair with broken seat webbing. Light disconnected over mirror. but character of room (with the fab view), friendliness of staff made up for these shortcomings.
Fantastic breakfast, very kind staff and the houseboat we stayed in made the holiday unforgetable for us. no
Location and friendly staffs. The top floor (4th) are dormers. Rooms got very small, and low beams of the room. I was hit three times and I am only 5' 8". Be aware.
Nice hotel in a great location with wonderful, warm and helpful staff. We really enjoyed our stay. More of a B&B feel than a hotel. Not the most updated rooms, but very quaint and the location made up for it.
friendly hotel staff
The Staff were very friendly, view from the room accross the canal was fantastic, Breakfast was good. Location was Excallent! Generally the hotel had a very good atmosphere.
The gentleman At recption "will" was the most pleasant and helpful man. He made our stay very nice. The hotel was lovely, but it might be time that the canal boat we stayed the last 2 nights had a little refurbishment. Otherwise I would suggest these boats, what a great place to stay
Loved the hotel and the staff were incredible. Will always stay there in the future. Room are small but beautiful. Rooms facing the canal had very little storage space.
The beautiful classic design interiors. The room as well.
Everything was excellent. Beautiful old world charm, large spacious room, staff was outstanding in every way with help on questions, places to eat and see and making reservations. No
Good location. Not very modern. Adds 10 years to your life. People 50+ loves it I guess...
Location, Lounge, Coffee and goodies at reception Beds hard
Cosy, friendly staff. No problems no free wifi
Location, interior design, breakfast, coffee/cakes, most staff Poor window, let in a lot of street noise, with what we paid for 2 nights (c.€380) they could buy a double glazed window (about 4 ft by 3 ft) which would be a big benefit for future users of the room. While most staff were friendly, the receptionist we mostly dealt with was businesslike/efficient rather than friendly. (my wife might use different words!)
The rooms were very nice and clean. The breakfast was excellent. The staff was very kind. My brother lives in Paris and is recommending the Hotel Estherea to any of his friends/associates who are planning to visit Amsterdam. The bar wasn't open until the evening. I would have liked to have a cocktail after I checked in...but there were plenty of places around there to have one - so it was not a big deal.
Well situated hotel with friendly and helpful staff. Reasonably comfortable bedroom, although small. Nice clean and well appointed bathroom. Hotel bedroom was rather small and paintwork on windows peeling.
Great view overlooking the Singel Canal Friendly atmosphere Brilliant location
Absurd! They advertise that there is a free WiFi in the lobby but in fact it is only for the first 20 minutes. On top of it, the bandwidth speed is additionally limited by their software to only 120kbps (about the speed of two dial-up telephone lines). They really made sure that they do not "overspend" on any bytes. Absurd! It felt as the whole hotel is incredibly stingy
No bar, or comfortable lounge
Friendly, helpful staff. Lovely room. Great location. Convenient, pleasant restaurant.
The hotel was very central and we were upgraded as we wanted a non-smoking room so it was very comfortable with a sofa - beds very good and nice duvets. Husband delighted to get BBC1 and 2 so he could watch the rugby and listen to the cricket highlights!
Sofa bed in room to accomodate young children
Good location, we had a nice big room although asked for standard. Breakfast could be included or had a better price.
Location, staff very helpful and very friendly For the price I believe the breakfast should be included in the price ,
Great central location. I loved the mini-kitchen. The bathroom, however, lacked a full shower door so the bathroom floor was constantly wet after using the shower. The room was very spacious, especially for a European hotel. The carpet and bedding color schemes were horrible.
Overall we had a pleasant stay, due to short notice travel we paid $250 per night whic is way too much for this hotel. The location was very convenient, walk to most tourists attractions and a tourist restaurants. The bedding was clean. Due to the urin smell in the bathroom the hotel gave us breakfast vouchers. This hotel is rated at 4, it is 3 star at best. The interior itself is dated, you can tell they have tried improving it by panting and cleaning the carpets. It is obvious a remodel is in order to bring it up to 4 star standard. I believe most European hotel turn off the ability to run the AC in the winter. With the windows closed the room became rather stuffy, we slept with the window open on the 6th floor with ear plugs in since the partying went on till 4am. The toilet had a constant urin smell even after having the maid clean with bleach and leaving us an air freshener. Maintenance replaced the sink trap but still smelled. My wife called the front desk for a simple question and front desk clerk by the name of Alessio(male with a beard) was rude and condescending.
The location in a beautiful area of the city with good access to communication and travel links. The comfort of the accommodation and the most helpful and courteous staff.
I stay in this hotel second time! I like absolutely everything. First time I stayed with husband in most expensive deluxe room. Now in standard. But both of room are perfect!
The room was very comfortable and lovely and clean.The hotel was very central to everything but in a lovely area.
Its location Yes. It took ages to walk from one side to the other and you had to do your ironing in a laundry roon close to the front desk as there weren't any irons available.
The hotel was clean. The air conditioning did not cool the room well.
Nice hotel,excellent staff,good location!
Please write at least 15 words Professionalism of the staff and beautiful room No tea or coffee in the room and the room stayed quite cold
Great location. Very good and helpful staff. Canal houses are well known to frequent visitors. First timers with mobility issues (not my problem) should ask for rooms wiht easy access.
Staff and easy availability of bicyles for our use.
We like the service the room & central location
All-inclusive (mini bar, food and drinks at the lobby, breakfast)
The hotel has a very pleasant and relaxed atmosphere - it's almost like staying at someone's home. You can sit by the fire with a glass of wine (included in the room rate) and read or relax. The breakfast is good, with an extensive buffet and hot dishes prepared to order. Because of the location, which is very central and excellent in most regards, taking a car to the hotel is not advisable as parking is hard to find and very expensive. I would recommend using public transport if possible - it is quite extensive and efficient in Amsterdam.
It was central, comfortable, had a very nice breakfast and it's inclusive concept was brilliant.
Central location within the city center. Hotel staff very friendly and efficient. Good breakfast. Good idea to have free access to coffee machine, drinks and snacks. However, for alcoholic beverages, we would have liked to have the option of paying for premium/better quality drinks. The room was very small and the "canal view" is of no real interest. No restaurant in the hotel so the choice for room service menu is very poor.
All in price drinks snacks and beakfast
Staff were fantastic. The food/drink concept is very welcome and helpful in such an expensive city. Good showers. I would agree with some comments that the rooms are a bit plain. If the rooms had the detail and decor of the reception areas it would be excellent.
An excellent location with very friendly staff and comfortable accomodation. The free bar and snacks in the lounge area made it a very sociable hotel too. Nothing it was excellent all round.
Extra little comforts like free coffee and snacks.Breakfast included which was excellent. Staff very efficient. Only that i prefer a bath to taking a shower. But the shower in the room was a good quality one.
Excellent location, very comfortable. The staff is very sharp, attentive and friendly. The breakfast is great as is the self-serve bar. I wish they had a gym, though they can send you to a local gym a couple of blocks that's quite reasonable.
Great cozy hotel in a great location. Free beer, wine and evening cheese and snacks is really great. I would recommend to anyone to stay there. The wifi was a bid slow at times but perfectly acceptable most of the time.
1. helpful, friendly staff 2. complimentary snacks and beverages 3. location
I loved the spaciousness of the rooms, the location, and the view from my room. It faced the canal and made me happy to look out and watch the scene. It was a bit noisy. I also felt the amenities weren't quite there. Shampoo and soap would have been nice. I had to ask for hair dryer (but received one). And the internet wasn't reliable.
Awful and dirty room in the basement, with mouse and bloody bed cover. Terrible place with mouse in the room. It is unacceptable.
I booked a room in this hotel, but I get an appartment for the same price... Great...
We had a beautiful time in Amsterdam, and the Hotel Amstelzicht was perfect for us. A cosy hotel, with a confortable bed, very clean, in the heart of the city and with a beautiful view from our room. Thank you. We enjoyed the experience very much !
The hotel was in a convenient location, and the staff were pleasant.Other than that there is nothing good to say about it. The rooms were not clean, with cigarette burns in the bedding. The mattress seemed about as old as the hotel, which is at least 50 years old, and the funiture was very tatty.
The location of the hotel was excellent. We got bitten By creatures whilst in bed. Possibly bedbugs. The music from a nightclub was also very loud.
Its location, very central, the rooms were spacious enough to accomadate two adults and two children comfortably. Be aware there are some very steep stairs going to the room :). It was a bit noisy, but it was in an entertainment area and this is to be expected.
Warm welcome, informative and efficient staff. Third floor room in annexe was clean and fairly quiet. Two rooms, perfect for our two young children.
Day time receptionist was very helpful with booking tours and directions. Rooms were very small but we were able to upgrade to a larger room with a canal view for an additional 35euros a night.
it was warm but very small rooms,down at reception could be turned into a nice cosy bar to eat and have a quiet drink. room too small,
Excellent location Breakfast ok but limited options after a 4 day trip, wifi ok in lobby area but not in rooms
excellent location. Friendly staff. clean. and well heated. basic, but good for visiting a city. no comfortable lobby to have a rest.
Very friendly staff and the hotel was in a very convenient area to the Town Centre and the nightlife of the Leidseplein Room was slightly too small
Location, price, clean, breakfast. Bed very mushy & soft, burnt-out light bulb was unplugged instead of replaced.
The facilities are good and the breakfast is also good! Just the size of the room is very small.
Top location, very kind and helpfull staff, clean rooms
The location. Almost everything.
tehlocation and the ability t get around just by walking.
location and cleanliness Breakfast could be improved and for the prize one would expect a mini-bar in the room.
They ripped me off for extra stuff that I wasn't supposed to pay. Also got my phone stolen in the room. Travelers be aware!!!
nothing Paper thin walls, tiny rooms, unhelpful front desk and manager/owner ?!
renovated rooms, great location, good breakfast rooms are a bit small, which is probably expected for Amsterdam
Location Poor state of common areas, especially landing for lifts No air conditioning in room
The service was excellent. The staff quickly and competently tended to my every need. The decor was an interesting new art deco. The bathroom was big and clean. Awesome! Location. The Sunday night disco across the Rembrandt Plein from the hotel was crazed.
Location The bed was too hard and uncomfortable
staff very warm friendly. place safety and reasonable price
Centrally located, nice clean room Centrally located in the middle of the noisy area... difficult to sleep before 5am due to the noise outside
The hotel had an amazing location close to the heart of Amsterdam. We were able to walk or ride our bikes everywhere we wanted to go. It was loud some nights, but the hotel provided ear plugs.
The friendliness and helpfulness of the staff were excellent amd the breakfast very tasty and plenty The chairs in the room were not comfortable
We liked the rooms and the comfort of the beds. Good standard of cleanliness. Polite staff. Flat screen TV was great!
Excellent room for the money. Convenient & Comfortable. Terrible service.
old fashion hotel the bath was not so comfort, and also water in the bath was so low, and change the degree with out permision,
The location was great and the staff was friendly, service orientated & knowledgeable. The beds are hard and rooms can be a little noisy - ask for 1 near top floor & away from elevator. A room switch was given to us & the new room was great.