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The location is perfect and the American Bar is the ideal place to hang out for a few hours in the evening. I would like to see more variety on the food menu in the bar.
we enjoyed the service & stlye of the staff, the room was out of this world with the most comfortable bed & fantastic views from the balcony, the location was ideal for what we wanted & would recommend the hotel to anyone.
Recent upgrade of room made it very dark.(colour and curtains) Central heating made noise for most of night.
Great location - couldn't be better!
Fantastic position and quality of facilities Nothing
It is comfortably situated near public transport services and the city centre. Its value for money was less than poor. It boasted an incredibly expensive breakfast, admittedly including sparkling wine, which for my purpose of stay, however, was totally redundant. With the no more than fair comfort offered, the price ought to have included a humble breakfast as well as complimentary Internet access for hotel guests.
hotel staffs are very helpful, the room is great, clean and comfortable. we booked double room, it's big! the location is great, easy to go to station or airport, we can catch the bus just in front of the hotel. nothing
Pretty good overall. Very nice cafe-restaurant in the same building. Outrageous internet fee and even worse service when you wnat to use hotel computers
close proximity to tourist destinations. Hotel was within walking distance of major tourist attractions.
Centraly located, tram stop, restaurants and shops straight outside the door
soft and comfirtable bed You have to pay for everything such as internet, phone calls, TV, etc. Service was poor. Prices are relatively much higher than other similar hotels.
Great geographic location Fee parking for the car Fitting out of the hotel entry not indicated on website. Worse soundproofing of the room windows.
very comfortable bed and soft sheets front door was not working so had to use side door
Nothing !!! Center of Amsterdam
The hotel was pretty fine, clean and with good style. Very close to the center. The room was big enought for all family. We didn't got any breakfast at hotel, but during the boat cruise, the stop is very close to the hotel. Miss the boiler for have some tea in the room. The remote control of TV almost died.
central position for visiting amsterdam Impersonal feeling with pseudo design furniture
Location and staff Internet services not included in package
hotel staff and clean the Spa
location There internet.
good location, great comfortable beds and nice gym and sauna area
Location is great and the staff is also good The water from the shower wets all bathroom
Location and price. Traffic noise on the road and price of Breakfast
noisy room facing the street. A/C not working properly
Location was great - right near Rijksmuseum tram/bus stop, room service adhered to signs (don't disturb / please clean) out on the door room room way to small for 2 people, water only dripped out of the shower - VERY low water pressure, mold in the room corner on ceiling; beds very, very soft
Very clean and close to museums.
The breakfast was good, the location was close to all the major museums The staff was very rude and not helpful
Value for money for the location of the hotel
Locallity Bar closes to early and check out can be abrupt
Small but cosy room, great location, new and stylish bathroom, free wi-fi in the room! Room was quite noisy, could hear toilet flush and people of other rooms above or next to my room.
price, service halls were not too clean
Good price for the location. Funny thing happened: after checkin, we discovered there was already someone in our room, so they should call it Best Western Apollo Quantum Booking Musemuhotel at least. Of course, we got another room, and the verbal guarantee that "maybe" it will be only us in that room.
Cleaning staff was nice. Water leaked from my ceiling onto me in the middle of the night. managenent was totally unhelpful.
- Proximity to Amsterdam's famous museums - Comfort of the bed - Size of the bathroom (we got a handicapped room) - Availability of luxurious toiletries - Clean, well-kept rooms - Friendly staff - DELICIOUS hot chocolate - Free, reliable wifi - Room itself was a little small - Cleaning staff arrived at 8am
Next door to museums and across the street from canal, cruises and casino Very helpful and professional staff and excellent restaurant on site (MOMO). Clean, well appointed room of adequate size. Highly recommend Road traffic could be heard but not a significant negative
MOMO I was not happy at all with the bed and I ended sleeping on the floor because the matress was really bad.I paid 160 € and I think the bed should be comfortable.I was not happy with the answer of your staff saying that the bed for standard rooms.I was that close to go down to the reception with the matress to show it to all.
Location is great. Clean Standard rooms are a bit small but great for a couple. Staff is very professional. Concierge is great with recommendations
The location is perfect. We recieved a warm welcome upon arrival, and was please try suprised at the accomodations. The bed was very comfortable, view perfect, and the room size would meet or exceed any standards. Literally the best location for a brief walk to vo delpark, museums, de hallen, red light district, and tram stops. There is no pool, but for us we didn't care. The lobby was warm, as is standard in most of holland, but rooms are well air conditioned.
Location and staff were great. Breakfast although pricey was huge! Very decent! Very clean and comfy bed. Room was modern although the "non-divided"/private bathroom may be an issue to non-couples. Some of the toiletries where empty.
Staff at reception and night porters were very helpful and friendly. The 'living room' area is well designed to be modern yet comfortable, the range of books available to look at was excellent. The location is excellent - Leidseplein is a stone's throw away and there are lots of really great places to eat. The Museums are also just around the corner, and tramlines are a 5 minute walk away. Sometimes we had to wait quite a while for our presence to be acknowledged and orders taken in the 'living room'. Also, a couple of times staff entered our room after hardly knocking or giving us time to reply! I think the rates are quite expensive when you consider that they do not include breakfast and the charge for web access is huge!
From a tourist perspective the location of this hotel is very good indeed, it is just metres from the great galleries and Vondel Park, and close to Jordaan. The #197 trolley bus around the corner opposite the Van Gogh museum takes you to Schiphol in 30 minutes for 5 euro (pay as you get on), every 1/4 hour, and trams #2 and #5 take you to the main railway station. Despite being on the relatively busy Stadhoudekade street, the hotel is quiet. The rooms are clean, very comfortable, slightly but not overly cramped, idiosyncratic in design, with air conditioning that works. The staff are intelligently helpful, switched on, and very pleasant. I think that is a Dutch thing anyway. I took the 'with breakfast' option. I recommend it. All this comes in at about $210/night per room including taxes. There are plenty of cheaper places around but if you are in Amsterdam for a couple of days and want a faultless, quiet, reliable, central place to stay, this is a good candidate to consider, and worth the money if you have it. The only thing that I wasn't keen on was the Momo restaurant that is attached to the hotel. It is a Sushi only restaurant, so if Sushi is not what you want, too bad. We ate there one evening and while the Sushi itself was no doubt excellent, it was expensive for what it was - as in my opinion Sushi tends to be. If you like a rank of chefs attending minutely to each bite, and lots of pretty waitresses regularly asking if you need anything, or don't really mind about the cost, that's fine, enjoy it and pony up liberally at the end. Otherwise, don't come to this place too hungry, or with kids, this one is for the up-market purists. There are better places nearby, serving quality food of other types for quite a lot less.
Close te citycenter Bed en cushions to soft. Bad smell
The location was excellent for visiting the Museums and good selection of cafes and restaurants nearby. Canal boat trips right outside hotel entrance. The room was cramped and somewhat claustrophobic. The cost of the room was far too expensive for the size and no breakfast included.
Location is great and central - but also noisy Needs urgent renovation. Rooms somewhat filthy.
The central location is perfect for Americans wanting to be close to the Leidessttraat shopping district, and is in the heart of the canal-ring district as well. Its proximity to the cafes and coffee-shops that made Amsterdam famous, the little restaurants, etc. is amazing... only one-half block from the famous Rokerij coffee-shop! It is three blocks from the Cafe American, at the American Hotel; it is three blocks the other direction from the heart of Amsterdam's designer district. In summary, the ideal location to experience Old Amsterdam. While room service and an amazing restaurant, as well as the bar being opened after its current renovation might have made the stay more pleasant, the low pricing would not have been possible.
The location was perfect to tour the city and yet be out of the congestion of the Dam. Lots of restaurants, shops, public transportation and access to museums and art. The hotel bar was not open and under construction. It would have been nice to have an inhouse place to relax with a glass of wine.
The Hotel was in a great location!! The hotel was clean and decorated nicely. The staff were friendly and helpful. The bar wasn't open during our stay due to referbishment and we didn't have breakfast there so I can not comment on food. However i would go back to this hotel again and probably will next year.
Perfect location.We shopped every day because it was too much easy to get hotel. Our room was a little bit cold so we ordered an extra blanket but it was dirty and smelling.
Excellent breakfast Look and feel of room and hotel, just plain beautiful View from room Narrow bed Very load ventilator built in wall TV without teletext
The reception area; the comfortable bed; the cleanliness and efficient heating of the room; the view (we were on the 5th floor); the location; the breakfast An occasional strange smell in the room; the fact that emptying the bath flooded the bathroom floor; the general blandness of the room (it could have been in any city centre hotel); the need to update furnichings and decor
Good location, great sized room, friendly and helpful staff. Whilst it didn't bother us too much, other people may find that the street noise is a bit much and goes on until quite late. The windows when closed do shut most of it out though. Obviously there isn't a great deal the hotel can do about this.
Convenient, nice neighborhood setting with a congenial atmosphere nearby. The wireless was only available through T-Mobile and required a separate account. That wasn't clearly explained.
The hotel is superbly situated just off the Leidesplein and easy walking to the main shopping streets and bars The room was a little style over function and the double bed was 2 singles pushed together. It was also a little noisey, not to bad but depends on your neighbours as the rooms are connected by a joining door and the walls are not thick.
Beautiful hotel, Room cleaning is handled all day long, not as usual only in the morning. This is not optimal if you have children who need to sleep in the afternoon
Nice room, bedding, etc., convenient location, and helpful staff. Room 101 (below street level) would not connect to the wifi and was below the reception/lobby area, so you heard steps/luggage overhead.
Staff were brilliant, Location, Value for money
Total confusion on check in and taken to sister hotel, (Roumer) Very little explanation. The room though was very nice and on a quiet street so maybe in the end it all worked out. Just the check in experience, staff also seemed vague about the wherebaouts of another hotel that I had to attend the next day and would have sent me to a completely different place, if I hadn't double checked myself.
Staff were very helpful and easygoing. Breakfast was very nice. noise from adjacent rooms, having to carry my bags up and down very narrow and steep staircases. The lifts were so small, I could not fit in with my luggage, and had to be in the lift to push the button.
The friendlyness of the staff was second to none, and it was absolutly beautiful room
Fabulous location. I walked everywhere. Easy to catch the Conexxion shuttle bus to and from airport-5 Euros! Staff helpful. Room is soooooo tiny. Compact-like the size of a king sized bed-only that the entire room. I managed and I was alone. if I had booked for 2 people it would have been interesting.
great location, nice staff, nice rooms, great atmosphere. I'll be happy to come again. no aircondition in the room which is a problem when the weather is hot. when opening the window you sometimes suffer noise from the street.
Location Too hot
location is great, very central, easy to access everywhere the room we stay is super small, and the stairs were super thin. in d room we can see dust! can hardly move anywhere. too small for 2 persons. it looks boutique from the outside, but the is not. not value for money at all comparing to other hotels around that area.
not a nice welcome. changed room three times before we got an acceptable room
Everything. It was a great place to stay.
The bed was really comfortable. And the bathroom was squeaky clean. Although the location of the hotel is very near to the Leidse Square, it is not on the main street so you don't get the noise from street traffic. Some rooms for one person have been remodeled. This time I had a room that was smaller than shown on the website and the layout was also a little different (-). But it was located in a more quiet part of the hotel (+).
Location, it was near a convienant tram stop that takes you streight to the red light district. The hotel internet was expensive.
The Location is perfect
walking distance to the centre but in quiet location
The staff Room slightly small
Everthing in general the room was spacious very comfortable and the beds were soft and roomy.
good stuff , location , the rooms need to be bigger ,but its fine
comfortable room they should have a remodelation of the lobby. Stairs in the entrance and no ramp to walk in the baggage. they didnt serve me a simple coffe at 11.00 a.m, they told me the bar was closed.They should really improve the staff service it doesnt look professional.check out at 11.00 a.m
The room was big & comfortable. The breakfast was poor. The cooked breakfast eggs were inedible, thebacon undercooked, and cold boiled eggs. No crossants available when I asked for them. Generally it was not up to standard. All though there was free internet access provided, the hotel receptionist did not know how to print anything. So we could not print off our return flight boarding cards.
Spacious room for Europe. There was construction all weekdays, they started at 9am mon-fri. There was no warning of this from the hotel. Otherwise was decent. Good heat. Very little mildew in the bathroom. Not bad for a budget hotel. Loud in the morning
The staff at the hotel were very pleasant and helpful. While remaining professional they were warm and welcoming. My son would often join me for a drink after work and we enjoyed sitting in the living room of the lobby. At breakfast one member of the staff (Sau (?) always remembered what I liked and greeted me with smile and a cup of coffee. All and all, I could not have been more pleased in terms of the facility, location, and personel. My rooms were attractive, but in both, 21 and ? the closet was practically inaccessible. One must sit on the bed to open the doors.
Front office staff were very helpful, within their capacity to solve problems - for instance, how best to get somewhere. Some, such as an internet system that was constantly breaking down, were not within their capacity. Cramped bedroom - no proper hanging space. Internet access very poor. Safe did not lock. Only one tiny piece of soap was offered. Lighting was very poor in rooms - difficult to read. No ironing board. Air-conditioning unreliable - public spaces overheated. Much more concerned with appearance than functionality.
Location was brilliant - quiet but just around the corner to lively square. Hotel clean, staff friendly and helpful, breakfast great, rooms fantastic!
Very central position - comfortable hotel. Didnt think necessary for towels to be taken away everyday especially as they were then never replaced!
good location - near museums and public transporation cost of breakfast
Lovely boutique hotel that lived up to the description on website. Staff very friendly and extremely helpful. A very minor point but would have expected more luxurious bathroom products to live up to the luxurious standard of bedroom and bathroom!
Very friendly staff, nice big and clean bathrooms, good breakfast. Also the room was really nice and dark with the curtains closed so you can seep really well. Our room was on the lower ground floor and we got a lot of noise from people in other rooms and above us.
The staff was friendly and helpful. They spoke excellent English and Dutch. The location was excellent and close to P.C Hooft Straat, which I think should be emphasized in the hotel manual/guide. The hotel was also right next to the Vondel park. It was close enough to the leidseplein for a short walk but far enough to away from the rowdiness. The complimentary liquor in the room was highly appreciated. The toiletries should be replenished every day, especially shampoo and body soap. The proximity of my room (room 18) to the service area meant that early in the morning I could hear the breakfast serviced being prepared quite clearly. The door and insulation for rooms close to the kitchen should be thicker. The curtains on the windows were blackout curtains which were nice, but I would have also preferred there to be curtains through which light can pass through to help adjust to the new timezone. It was either completely dark or completely exposed with these curtains - and being right next to the hotel courtyard meant that the windows were at eye level for anyone there.
Guests are given unlimited free drinks (of any sort) and snacks are always available. The hotel is advertised as having a restaurant. There is room service (very good) and hot breakfasts to order, but a restaurant for dinner is in a sister hotel down the block.
friendly staff and clean throughout. rooms slightly tight
Location and very attentive staff. Paying for internet access in room.
Location is great. 24 hour food served in the restaurant/bar is most helpful and was very tasty. Roooms modern, great powerful rain shower. Would recommend a canal view room. Asked for a toothbrush, it never arrived. Several plug sockets in the room didn't work. Spa is very basic, only a sauna available. Breakfast was a bit chaotic with food arranged around an open kitchen - needs improvement.
The location. Almost everything.
it was warm but very small rooms,down at reception could be turned into a nice cosy bar to eat and have a quiet drink. room too small,
tehlocation and the ability t get around just by walking.
Top location, very kind and helpfull staff, clean rooms
Excellent location Breakfast ok but limited options after a 4 day trip, wifi ok in lobby area but not in rooms
excellent location. Friendly staff. clean. and well heated. basic, but good for visiting a city. no comfortable lobby to have a rest.
The facilities are good and the breakfast is also good! Just the size of the room is very small.
Location, price, clean, breakfast. Bed very mushy & soft, burnt-out light bulb was unplugged instead of replaced.
Day time receptionist was very helpful with booking tours and directions. Rooms were very small but we were able to upgrade to a larger room with a canal view for an additional 35euros a night.
Very friendly staff and the hotel was in a very convenient area to the Town Centre and the nightlife of the Leidseplein Room was slightly too small
location and cleanliness Breakfast could be improved and for the prize one would expect a mini-bar in the room.
I would like to have breakfest already at 6:30 AM
I cannot recommend this hotel I pre-paid this hotel via booking.com (14-Sep-10). However on check-out after a two night stay (11-11-10 / 13-11-10), I discovered that NH Amsterdam Centre had charged my card for the full amount (561.70 euro) a second time! As of 18/11/10 I have not received a refund. Will never stay in an NH Hotel again! I advise if you stay in this hotel, check your credit card statements when you get home!
Hotel is located in the center of the town 5 min walking distance to Rijksmuseum. Basic amenities are there, all relatively new. Rooms are on the smaller side but can't expect more given the location. Very clean and well maintained. When asked the staff were I can park the car they have sent me to a parking that costed 68 Euro for the night without even mentioning the price (paid at the exit in the morning). Extremely slow internet almost unusable.
Comfortable rooms and attentive staff. The front desk was very helpful upon our arrival in helping to orient ourselves as well as providing restaurant suggestions.
The location is very convenient to go to all touristic places.
The location of NH Amsterdam is excellent. The staff was not friendly and they have passed much inaccurate information to me during my stay. The rooms are very small
location, breakfast price too high, some stuff very cool and distanced, water in the shower hardly warm (for 4 star hotel this is disgrace), hotel is not at all luxurious, very boring and no atmosthere, no price list for mini bar; hotel cosmetics very poor quality; the only good thing about this hotel is location;
Great and comfortable hotel. Conveniently located near restaurants, bars, shops!
Great location. Easy access to tram and canal boats. Room was very clean and nice. Also bed was very comfortable. Staff and bell captain were very helpful and nice upon arrival. Made us feel very welcome and safe. Nothing.
The staff are very nice and helpful. Location is close to the main tram line which will take you to any major attractions. I love their breakfast which has a very wide and generous selection of food, and ham. I'll absolutely stay in this same hotel again. Thank you NH!
Staff was very helpful. Decent size rooms. Great breakfast Small bar
We liked the location of the hotel and the staff which was very helpfull and nice. When we came to the hotel, we got the room which was not cleaned yet but then, after informing the reception thereof, we were upgraded to a better room, so we couldn´t complain at all.
Friendly staff, excellent location The mattresses were too firm for me - the bed was not comfortable
The staff were very helpful and the Hotel is in a great location for the sorts of things we wanted t do and see. The double bed room was alot smaller than we thought it would be.
Friendly Staff Small room, noisy at night, disturbed sleep expensive
The hotel was really nice, breakfast OK. Good location. We did not like the beds. Quite short + not too comfortable.
Rooms are too smal to breath.
Well located across the road fom Rijksmuseum. The room was small and a little shabby, but clean.
Very clean and tidy. Location very close to museums and out of the dodgy part of Amsterdam. Convenient transport. Helpful staff. Generous breakfast. Very small rooms, bathroom extremely small. 3 of us managed to bump our heads on the television shelf which was close to the bed. Some noisy residents. Scary lift and very steep stairs with dodgy old handrails (I got a splinter). Not much choice at breakfast.
Cleanliness, location, friendly staff. Hotel pub nice feature Austerity of rooms. Comfortable but basic.This is not a complaint. I appreciated the value for dollar spent.
Location is good and away from noise and crowds. Basic and small rooms. Very helpful staff. Very good price. Heating was not enough for the room. There was a weird smell when we first entered the room.
Friendly staff, clean room, plenty of space (but we were staying with 2 people in a family room for 4) We had to pay to use the locker.
The location was excellent and the price very good. Very good value for money. The room was basic but nice and clean and the staff friendly and helpful. The walls are a bit thin.
Good clean rooms and excellent value for money Lift was out of order
Staff were rather unhelpful. Broken glass on the bathroom floor.
Hotel seemed to be quite new. Room and bathroom were clean. Room had lovely big windows. Location is great. Breakfast was good, but not very various. Staff were pleasant and helpful. Elevator. Great hotel. Room was very dark, it had very poor lightning. Breakfast room was small and sometimes crowded, and you had to ask coffee or tea for the staff, which was not very practical. There was not minibar in room. Also hairdryer had to be asked from the counter, and it was poor (like they usually are in hotels). Minor things afterall.
nothing, worst experiance behaviour of a lady in front desk was not tollerate.
The room was good and the staff was friendly especially the blond girl at the reception. I didn't like the noise coming from everywhere. You can get any quite for rest. I also didn't like the smoking policy of the hotel. They made you sign something saying that you have to pay 300 euros if you smoke in the room that you have already paid for!!!!!!!! I think that is completely wrong. Private space is for private. Its the fifth time for me staying in Amsterdam and i didn't find anything like this. I know that they are saying is illegal but all other hotels had smoke friendly rooms for smokers. I wouldn't recommend this hotel for smokers and for sure i won't stay in that hotel the next time i am visiting Amsterdam!!!!!!!!!
The hotel itself was ok but I had to complain as there was construction going on underneath the hotel which started at 6 each morning which disturbed us so what should have been a relaxing time turned into a very tiring time. I understand that the construction was not to do with the hotel, but i was not informed of this before travelling and felt very angry that at 6 each morning we were awoken
Room too small, without wardrobe. Had to be careful when having a shower as the water was coming out of the bathroom. Poor breakfast
bathroom could stand to be updated (better plumbing, electrical outlet above sink did not have current. This is a temporary condition, but construction on back of bldg....things will obviously improve when this is finished.