Overview

Cleopatra Palace Hotel
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1, Avenida De Las Américas, 38660 Arona, Canarias, Spain
+34 922 757 500

Rp 1,987,013+

Overall guest ratings

8.6/10 Excellent
Based on 2,436 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.4
  • 4.7

Good to know

  • Friendly atmosphere
  • Beach nearby

Nearby

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    About

    A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Américas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility.

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    Cleopatra Palace Hotel

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Playground
    • Pool table
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    • Tennis
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 2,436 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
      9.4 "94% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      7.5 "Easily accessible by car, said 75%."
    • 9.5 "Wonderful beach."
    • 9.4 "Excellent breakfast."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.5 "75% said the recreation staff was great."
      8.0 "80% found the restaurant service to be one of the best."
      7.1 "71% were happy with the room service."
      8.0 "Hotel security was great, thought 80%."
    • 6.5 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      2.8 "72% said the bathroom was dirty."
      1.8 "82% had problems with the shower."
      3.3 "67% thought the tv was sub-standard."
      3.3 "67% were disappointed with the minibar."
    • 4.4 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
    • 4.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    Based on 1,875 reviews
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to sightseeing."
      9.3 "93% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Excellent breakfast."
    • 9.2 "Wonderful beach."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.4 "74% said the recreation staff was great."
      7.9 "79% found the restaurant service to be one of the best."
    • 7.7 "Good pool."
      8.5 "Clean pool, said 85%."
    • 6.6 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 4.5 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      4.1 "59% complained about the bathroom."
      1.6 "84% found problems with the furniture."
      2.2 "78% had problems with the shower."
      3.0 "70% said the bathroom was dirty."
      4.0 "60% were disappointed with the minibar."
    • 4.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 4.3 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      4.0 "60% thought it was too noisy."
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    Overall rating

    8.5 Excellent
    Based on 438 reviews
    • 9.5 "Excellent breakfast."
    • 9.5 "Wonderful beach."
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.9 "Value below average."
    • 4.1 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
    • 3.8 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.7 "Wellness & sports facilities were not very nice."
    • 3.4 "Rooms are not good."
      3.0 "70% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      3.9 "61% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
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    Overall rating

    8.3 Excellent
    Based on 121 reviews
    • 9.7 "Terrific location."
    • 9.6 "Wonderful beach."
    • 9.3 "Excellent breakfast."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.6 "66% found the grounds not bad."
    • 4.6 "Rooms are not good."
      1.5 "For 85%, the rooms looked old."
    • 4.5 "Not very comfortable."
      3.6 "64% thought it was too noisy."
    • 4.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Beach nearby"
    data provided by TrustYou

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