Would you like to save as your currency permanently or for this visit only?
The night club was so much fun!!!
The accommodations was great. They where able to get me the room that I asked for. Everything was absolutely great.
Terrible room in west tower, bathroom wouldn't lock, toilet didn't work all the time, and you could hear elevators running all night in the room that sounded like a loud roller coaster.
Location Don't know on who's end it happened but they lost my reservation checking in took way to long. Had to show room key each time to get to elevator so annoying
Leaving Smell of room,cheap amenities in room,inadiquit lighting in room
Found one in our bed. Confirmed by security. Management gave us the runaround -- had to call three times to get someone with authority up to our room. Disgusting. Poorly handled.
Room was not as clean. Bathroom need major update. Water was freezing cold. No hot water for long time. Got west tower. DO NOT recommend west tower . So crowded waiting for an elevator. Have to show keys all the time.
I always stay here when I'm in AC. it's close to the beach, has shopping and food options inside for the rainy days, its own movie theater and gym and three night clubs!! That the Night clubs are weekend only. so during the week you have to venture out to party.
Variety of activities and events, also plenty of restaurants that are themed around different ethnic groups. When I get to my room, it is handicapped designed. Windows so dirty I can't see out of. Nothing to control the climate of room. Water was scalding hot and no cold at all. The next day I was able to get another room.
Shower was aweful! Poor water pressure! Beds were lovely!
We stayed at Havana tower For 4 days with two queen bed, coffee maker, and a small refridge. New and clean room. We only wished there is a bathtub in the bathroom and a microwave oven in room. We wish there is a bathtub in the bathroom.
Liked the location on the AC boardwalk. Knew it would be worth the cost Spacious rooms, clean, decor food
I just came back from Europe that was a month long, this hotel is totally a replication of the hotels in Europe! High quality rooms that are extremely clean! I won't stay anywhere else now!
I got a great deal on a room in the Centurion Tower (about $125 a night even after the resort fee, which was about $26 a day that they charge you at the end) and wasn't expecting a lot, though the room had a great view and was quite beautiful. Maid service was proficient in keeping it clean for the two days my girlfriend and I stayed there and I was overall very satisfied with the value I got while staying here, despite the bad Yelp reviews. The TV in the mirror (which I think is an item only available in the premium rooms) was broken, and when I called maintenance about it, they said most of those mirror TVs throughout the hotel were broken. It wasn't an essential feature of the room, though it was unfortunate that it didn't work.
The view N/a
Room faced lobby, was bright all night long, tons of noise coming into room, room was not ready when we arrived as offered online for 3pm check in, waste of 200 dollars, didn't sleep all night due to light coming in and noise from lobby traffic, would NEVER stay if here if had a choice elsewhere
One of the best places to stay in AC
The room was nice but you need to be at the rite tower. Staff was rood at registration,we booked 2 rooms but they only showed one, also they wanted to give us double beds although we booked one king size bed.
It was located right in the middle of everything. You can walk to anywhere. The pool was for use by those 21 years old or older only. We had to go to ballys to use the pool. I didnt know that when booking the hotel.
Every thing was goog Every thing was good except the smell of smoking butchers us although our room was non smoking
The room I asked for, I did not get.
While AC seems to be running down, this resort seem to be getting better. Unlike may stays in AC at other hotels, with the exception of Revel (closed) and Borgata, most place have become dirty and old, Caesar's room were spotless, nothing seemed old or run down (and I stayed at the old tower). The restaurants in the center lobby was pleasant to have dinner and a drink , connection to the mall was convenient, and the third floor restaurant in the Mall where very impressive and Manhattan like. I would recommend a couples weekend here, even for those who stay out of the Casino, as I did.
The overall hotel experience was fine. kayak experience was not fine. Registration was a mess and the 45 plus minutes I spent on the phone with Kayak was terrble. Kayak and Caesar's did not work well together. The coupons were poorly handled as well.
It's as if a pipe was vibrating between the walls, but it would happen every 15 minutes. Very annoying while trying to sleep.
Location is great Hotel manager was extremely rude and unaccommodating. Hotel room was old unkept and dirty. For almost $400 a night that hotel room should've been pristine.
The facility had great access to the beach, a beach bar, and a relaxing roof top pool with bar. Rooms we're a good size. Staff members were not very welcoming. They weren't mean or rude, but didn't seem like they enjoyed their jobs or the guests. Older hotel so not many elevators, but what made it worse was when the service personnel put the elevators on hotels on hold during the busy mid morning. The hotel needs renovated badly. The hallways had stains on the carpet and the walls looked dirty. The rooms had damage to ALL the furniture which is weird because they make you put down $125 security deposit if damage is done. Sooooo if people are beng charged $125 when they cause damage then FIX the damage! Not staying there again. I'll pay a little extra to stay at the Tropicana.
My husband and I loved the fact that the entire hotel is non-smoking. We were right next door to the Tropicana which was very convenient. it was nice leaving after our stay and not having to walk to a smoke-filled casino to do so.
the water pressure absolutely terrible!! how do you expect a person tp take a shower under trickling water?
The lobby and rooms were just tired. Bed was comfortable with nice bedding but the decor needs updating. Everything was clean. No coffee maker in the room or free coffe in lobby was disappointing. Seems that is standard in most hotels now. We had almost no hot water both days.
The Chelsea main tower location was clean and the valet staff was nice. The halls and elevator are very dated. The weekend rate was way too expensive for the overall condition of the hotel.
The comfort was second to none n cool decor. TV was terrible n nothing to do in that area except the Trop. Was never told in advance about security deposit.
The room smelled like mold and cigarettes and we were on the non smoking side. The room door was not sealed good so the wind in the hallway made it seem like someone was trying to get in, so we had to place a folded piece of cardboard in the crack of the door to stop the noise. The shower head sprayed so wildly I had to shower with my back to the shower head which wet my hair up. Smh! Not a good stay!
The shower had no water pressure and there was no hot water
I love the room it was clean and comfortable
Walking distance from boardwalk and casinos. Nice view. Comfy bed. No coffee in room. Toilet paper holder fell off wall. Hallway needed much improvements. No adjustable shower head. Most common areas were closed, for renovation ahead of summer season.
Friendly staff Things were falling off in our room that heater broke while we were in there the door wouldn't open with the key card ever lots of sounds in our room coming from the air vents loud people in the hallways at all hours of the night the smell of marijuana in the hallways somebody was jiggling are knob we had to evacuate not a good stay
Food was great. It was fun and mistly clean. Room service menu was very limited. Had to call 3 times for room service and was told i couldnt irder off normal menu had to use limited menu because casino was cutting back.
No surprises, no problems. Comfortable and close to everything: the boardwalk and other casinos. It could get a little newer but I'm not complaining.
Hotel was clean Non-smoking room that smelled of cigarette, staff could of been a bit more friendlier
Guy Fieri's restaurant was awesome. Amazing food and staff there. Request a table with a view at restaurant it's a great view. Our Room had a beautiful ocean view as well. Check in is horrible. 45 mins on line on a Saturday. We complained and were told it's like that every weekend. Almost missed our dinner reservation because of it. Stressful way to start. The whole lobby and casino smells horribly of cigarette smoke. There is terrible separation of non smoking and smoking sections. This really was a bad issue. Rooms not bad but not great. If you get a really good price it's ok but we spent almost $400 a night and DEFINITELY NOT WORTH THAT. Go to Borgata for that price instead. Lesson learned for us.
The water pressure in the shower. First off they overcharged me. I paid for my room in full here on Kayak and then they hit me for more fees (RESORT FEES) on check out. Secondly the place is just the biggest dump. Stuck in the 70's. I wanted to barf.
Half of the bathroom lights didn't work, including those above the toilet and shower.
Extra pillows. Changed my room without a problem. Staff were kind. Room was spacious and what we needed. Double charged for parking. First room was smoke smelling, phone didn't work, and NOT a "quiet room" (right next to elevator is quiet room??). 2nd room was better. Wifi was extra charge but was told would be free. Very expensive
Good value. Very nice room. Free parking was a plus. I've never liked resort fees. Confused about WiFi rules/possible charges so didn't use.
Great location for the beach and the convention center. Lots of nice restaurants, although with the downturn in AC, they are not frequently open. Atlantic City is a morgue. The hotel is really long in the tooth. I had an electrical outlet falling out of the wall in the bathroom. Paint was peeling from the ceiling in the shower. There was a round table but no desk. For a convention city, I would expect a desk.
The people were great, the staff friendly and helpful Great value Dirty and disorganized - changed room 3 times in 3 days for reasons unknown
I liked the service when I checked in. They provided a cot for my room to accomadate me and my family. I didn't like that there is a $5 charge per person for the pool. If I'm a guest it should be included with the stay. I moved the table and there was crumbs left from God knows when. They should clean better. The rooms need to be updated. The elevator was also annoying putting the key in to get to your floor.
Check-In person was terrific. She was so apologetic when our room was no ready yet and she had to spend some time working things out, finally moving us up to a suite ;-) Speaks well to their customer focus! All was great!
All the staff were very nice and accommodating. Very nice room, spacious, comfortable and clean. Breakfast was average but nice. Bed was comfortable but pillows very flat. Overall great experience and very close to Tangier outlet. Had a great time. Would definitely stay here again Pillows
Perfect location for shopping, casinos, beach and restaurants! There wasn't a refrigerator and microwave in all the rooms. But we made do with our cooler.
The room and hallway were all permeated with smoke. It was unbearable. AVOID at ALL COST!
History of miss America displayed in lobby, and prints of previous winners. Also complimentary Starbucks coffee was nice. The staff was very friendly too! It was a hike to the beach & Boardwalk !
Great staff and the prefect location
Location! Convenient to shops, parking, roads & highways/expressways, & (most especially for my purposes) right across the street from the NJ Transit train station. (I ride the ACS Bike-a-thon every year that I can. Now that the Bike-a-thon is back to ending in AC, I drive down with family ahead of the event, stay & park at the Sheraton, take the train back to Phil. the night before, then bike back to AC with the ACS. Meanwhile the family has a full-feature shore weekend - without disruption from my participation in the Bike-a-thon. A win-win!) Usually nothing: You get what you pay for & usually that's roomier, quieter, cleaner & more comfortable than a lot of hotels & motels in AC. Since the Sheraton does not have direct beach access or a casino, the price is usually less expensive - even for a June weekend. This year however, competition from an ANIME" convention (who knew), appears to have driven the cost up a bit. Still, cost/value ratio wasn't too bad, & the ANIME" attendees were entertaining - sort of like a colorful carnival in the lobby.
View was fantastic and the rooms were great Self parking was full when we checked in, tried to call the front desk and they weren't very helpful
Very outstanding valet..its allway good to see them
I have stayed in a lot of different hotels and I have to say that the staff that waited on my husband and I where absolutely PHENOMENAL! From the minute we got to the parking garage to the minute we pack up our car they were nothing but courteous and friendly. Especially the concierge woman Chrissy that I dealt with upon arrival. I think she could tell that we had already had a long day and she just absolutely took care of us with any questions that I had. She always had a smile on her face and she was very easy to talk to to and did not make me feel like I was a burden when staying there. She would be a main reason as to why we would stay at the Sheraton in AC again. Thank you!
I love to be there, everything was clean, excelent view, good costumer services
Great price, Close to all the action.
My wife and I went there January 1st to January 3rd to celebrate our 25th wedding anniversary. The staff was professional, polite, and friendly. The room was beautiful, with nice pillows and sheets. We were walking distance from restaurants and shopping, and had a wonderful time while staying at this hotel. I hope others go there too. It's a great place. I wish the room had a refrigerator in it. But that was no big deal compared to all the other things the hotel had to offer.
I like my stay at the inn. the only problem I had was finding the place as advertise on the website. if your driving it shouldn't be a problem but for non drivers I suggest the inn advertise the bus route to their location for easy access. other than that, the staff I met were very professional in assisting me and making my stay at the knights inn very pleasant. I would come back again and recommend it to friends. No complaints.
The hotel is inexpensive, and close to the casinos. There is a pizza place immediately next door, which was nice. They have a shuttle that picks up and offers free slop play/rewards at various casinos. However, even though the woman at the desk knew that we were waiting for the shuttle, it showed up 10 minutes early, and she watched up wait outside for it for 15 minutes, before telling us when we went back inside that it came before we went outside. The hotel does not operate the shuttle, so I don't blame her, but you'll want to go outside 15 minutes before it's scheduled to arrive, just in case. The jacuzzi I paid extra to have did not work. I told the manager this, and she said they would fix it tomorrow (after I was to check out, which obviously would not help me at all). When I insisted on a refund, or at least to be charged the price of a room without a jacuzzi, she told me there would be no refund, and that if I did not "leave [her] alone" that she would call the police on me. Needless to say, after coming home from a casino at 2am and trying to relax in the jacuzzi with my girlfriend, I had no interest in speaking to the police. Fortunately, it did not come to that, but what I was provided was the opposite of customer service. As I said, great location, and inexpensive, and probably my review would be great (knowing that you get what you pay for) if I had booked a room without a jacuzzi; however, this woman's actions and behavior were entirely inappropriate and I would simply say to be careful/aware when booking here. You may have a great time without any issues, really... Or, in the alternative, you may be threatened with the police when you ask to be provided what you paid for.
Overall great location, block away from the board walk and ocean perfect! Great price, grocery store and liquor store across the streets 24 hour bonus!!!! Plus shuttle bus on main street. Great walking distance to every and anything. Will be returning,. Fuzzy cable
Breakfast was good, staff excellent, the bed and pillows were awesome The pullout sofa was very old as were the rusted lamps and chipped table, it was enough to make me not want to stay there again.
Price: $65 on a Saturday night. Rooms where clean, and service was fine. Typical motel noise.
Proximity to the beach and boardwark was great. A great value for the location and the staff was friendly. The floor in our room was damp in some places.
The bathroom had granite countertop The room was crawling with roaches; did not sleep at all; totally freaked out. Management and staff gave no apologies or concessions and accused me of bringing the roaches in from the outside. They claimed they never had roaches in the property, yet they refused to go back to the room with me so that I could show them the roaches. They offered no discounts, refunds or apology! The place should be shut down and the staff fired.
Good location for the price. Clean and air conditioning worked great Cleaning ladies were loud. Wish parking was free
The price, freebreakfast and close to beach and Boardwalk. Room smelled bad, musty/moldy.
The staff went above and beyond to accommodate my requests. Very friendly and clean rooms, not to mention a great price. I will be back!
Reasonablly priced and very clean Street level Chealsey Ave side a bit noisy due to traffic.
The price was great considering the other hotels nearby. About 1/3 of the price of the Tropicana 2 blocks away. Read reviews about $10 for parking but it was never mentioned to me. Haven't noticed a charge yet so I'll wait and see if that holds true. I think our bathroom fan was broken since it never came on when we turned the bathroom light on. Also, there aren't any normal size pillows? Just small square ones? Yet still using regular pillow cases tucked in to hide the extra case...you probably get what you pay for.
I like AC very much but I normally stay away from the motels by the boardwalk, and now I know why. Good: a block away from the boardwalk; rooms are excellent; corteous staff. Bad: is the off season but they still charged $10 for a second car and $20 for an additional guest. Exteriors are in need of a hose down and the area is very sketchy, didn't felt safe. The value quotient went out the window and we are not staying here again.
simple good room. just one night to sleep in. place could use a facelift but room was good
I was trying to sleep. My room phone started ringing at 4am like crazy non stop. People kept harassing me and calling my room I was scared I had no idea who it was. This is absolutely ridiculous I shouldn't have had to deal with that.
Staff was fantastic both in friendliness and how accompanying they were towards guests. Very comfortable bed. Their regular rate was about the same as Borgata, which is infinitely superior. Room had a weird smell. Bathroom toilet was so low that I could barely use it, and the tub had cigarette burns everywhere.
Cheep Pools where closed for renovation Could not receive rewards card (10pm was too late) No remote No room service past 12am Pillows VERY small Bed sagged in the middle Room smelled like mildew Carpets where stained beyond belief.
they took all my money
1. The bed in the room are so bad, making noise and the mattress cauze a back pain. 2. Staff are not helpful and they just ignore you 3. There is nothing for the children to do even the pool they can't use and after all this they charge you resort fee. The hotel quality doesn't worth the money I paid. The parking are so expensive. More than NYC I would not stay in this hotel again
The pool is free for guess. Pool party not free for guess
We were woken up 3 hours before checkout by housekeeping. They rushed us to leave the room and didn't give us ample time to pack and leave. We were not allowed to stay until check out because housekeeping wouldn't allow it. Very disappointing and rude.
I like that the casino was right downstairs. We paid $622 for a weekend stay. They placed us in the oldest tower. There are 5 towers that the hotel has. We happened to get the oldest one. The bathroom was old the bed was stiff. Just a horrible experience. I will never stay there again. Room service was ridiculously overpriced. Watch what you order. A box of pizza and some gingerale ran us like $198.00 smh. Never again.
After waiting on a long line to check in. We carried our luggage up to our room, unpacked and found a cigarette still in one of the ashtrays. I then checked the bedding and it looked dirty and slept on. Then I went into the bathroom and there were stains on the floor. I called the front desk and they said they would come change the sheets. After I got off the phone we found another guest's luggage by the front door. We were two young girls staying in the room. The luggage had the name of a man on it. The hotel gave us a room that someone else was staying in. We were frightened that this guest would come back to the room while we were still in there. We quickly packed our things and lugged them back down to the front desk. They gave us another room but that was not enough for all the trouble we had gone through
Affordable. Smelly rooms, barking dog til midnight called 4 times they finally must have dine something because it stopped. Food is very overpriced and slim on any choices for special diets (I am celiac). It was our first time in AC and I can say we won't be back.
The lobby is very nice, the food was really good, the pool was good as well. The rooms are a bit outdated, no toothpaste in the rooms, customer service in the check in site is okay. You can hear the other guests in other rooms from your room.
The hotel is older looking outside but the room inside are newly rennovated. The room was clean, spacious, and comfortable. The price for the room was resonable and plan on staying there again in the future.
Stayed here Memorial Day Weekend so we couldn't beat the price - the only real complaint I have is parking is not free - $10/per day (cheap ---but they could have let this be known before hand) and you have to pay CASH. For someone who rarely keeps any on them this annoyed me - I would have rather it been charged to my room. No other complaints - staff friendly - free breakfast - though i wished it ran a little later on the weekends. Steps from the boadwalk and tropicana. CLEAN! Would certainly come again
Good for the money & good size rooms. Cleaning staff was lazy & the breakfast was pretty cheap.
- Location is great across the street from Tropicana near the boardwalk - Clean room and decent shower - Non-smoking room - The WiFi was not working and after calling and complaining at first they said there was no problem with it and then they said they were working on fixing the issue. After they said it was fixed we couldn't connect to the internet half the time with a dial-up speed, - The room service staff didn't fix our bed and they didn't leave enough towel, and when we called the reception they said we need to go to the front desk to pick up more towels. - When we arrived cars were blocking the inside row of the parking spots and the reception worker had insisted on charging us $30 for the 3 nights in advance, the next day there were available spots and cars had parked in the inside row. Big rip-of .
The room was clean and roomy and the staff was very helpful. I had a wonderful time. Excellent price and location. Nothing
I really enjoyed my stay here it was beautiful and the bed is so comfortable and they have a nice bathroom with a blown dyer
TV selection Proximity to the casinos Complimentary bath item (forgot a toothbrush)
The room itself was a good size, clean and very comfortable beds. SO MUCH HONKING! Literally, nonstop honking from cars at the corner the hotel sits on. ALL NIGHT LONG. It's like honking will actually make cars move? I know that this is something that the hotel itself can't change but seriously I will never recommend anyone to stay here. Also, this is definitely a hotel that people come back to after partying. You can't hear ppl in other rooms, but holy crap can you hear them perfectly when they are outside.
The room was updated and cleanliness was good Although I didn't have a problem parking, parking is scarce and I could see it being a problem if you check in to late
The room was clean, beds were comfortable. Location was great, right next to the Tropicana and a Jitney stop. Since it was January we didn't go on the boardwalk but it is a block away so it would be convenient in the summer. I also felt safe because there were multiple cameras in each outdoor hallway. Didn't get up early enough for breakfast so I can't comment on that. No bed bugs or other critters like I've seen in other reviews. The guest policy. If you wanted to have a friend in your room for any part of your stay, even just to hang out for a small period of time, you had to pay for them. Parking lot was small. I did not park here (parked at the Tropicana), but it looked like you would get parked in in certain spots.
The worst hotel I have ever stayed at. Only stay here if you want bed bugs and really stained bed sheets. There are roaches all over the place. I am a Wyndham premium member who has stated Wyndham properties all of my life. This place really devalues the Wyndham Brad. Wyndham needs to remove this hotel from their properties.
Like it very much was clean and comfortable, and location was perfect The only thing was the honking of the cars in the late nights hard to fall asleep.
Very nice hotel, clean rooms, nice staff. Nothing.
Nice showers!! Late check in time and early check out time.
great spa! the view from our room was not great.
Attentive staff, nice facilities, and beautiful design. It certainly sets itself apart from the rest of Atlantic City. Room was dirty. Chipped furniture, somebody's dirty socks on the floor, grimy bathroom and the sheets had holes in them and smelled like cigarettes. Was hoping to avoid that in a non-smoking room. Also, got bitten by bedbugs in my one night sleeping in the bed.
A lot to do within the casino and hotel Expensive with nothing included
SHOWER HAD ONLY COLD WATER AND HAD NO PRESSURE BREAKFAST WAS SERVED WARM/COOL EMPLOYEES HAD ATTITUDE. I WALK WITH A CANE AND I NEEDED TO SIT DOWN THERE WAS A TABLE HIDDEN AWAY WITH ONLY ONE PERSON PLAYING THE MAN WHO WATCHES THINGS SAID GET UP IF YOU WANT TO WATCH "I CANT SIT DOWN" I ASKED THE DEALER BEFORE I SAT DOWN BUT, I JUST LEFT. THE MAN WHO TOLD ME TO LEAVE WAS COLD AND WITH A NASTY TONE. I WILL GO TO ONE OF THE OTHER HOTEL EITHER THE golden NUGGET OR HARRAHS.
The Borgata is beautiful and luxurious. We loved the architectural touches and art everywhere, and the various restaurants. The hotel room was lovely and very comfortable. Terrible terrible idea to put a smoking section immediately outside the elevators to the hotel. My family and I are all sensitive to smoke and, although we knew there would be smoking areas, expected we could avoid the sinus-assaulting stench. Fail! The pool area is lovely, but the water was cloudy and screaming kids throwing footballs were uncontrolled. Ugh.
Atmosphere Prices on alcohol
The hotel is really nice and gives a luxury feeling. Liked the decor, the pool and the shops/restaurants in general. The customer service is very friendly and professional. The air quality isn't great. They allow smoking inside. Although there are smoking and non smoking sections, you can smell the smokes everywhere.
Quick check in Room was not as clean this time. Very expensive for what you get there.
Lovely hotel and amenities. The outdoor gardens were beautiful..We went to the Water Club pool the day after we checked in. Restaurants were fabulous. Water Club only allows access to pool area after 4pm on day of check in!
Nicest casino in AC The beds were terrible
Spa is great. Great restaurant options, would prefer that they have some open longer into the night. Staff is friendly, check out is a breeze, Pool was being cleaned on a Saturday, seemed a bit illogical considering many people were waiting around for the pool to open up and it opened at 5, only to close at 8. Smoking areas dispersed through the casino so it's a bit unavoidable, bad idea especially with it being right before the room elevators.
I really like the poker and the poker rooms. very large and lots of tables would not let us take cooler to room and did not tell until we got there. Would not let us have a luggage cart to carry luggage to room, what is up with that
We enjoyed everything except when walking around the slot machines & main floor of gambling... poor ventilation & smoking is really an issue for me. However, it's not a deal breaker just have to find places in there where it impacts the less. SMOKING! :-(
Old bathrooms. Dirty hallways.
I like nothing in this hotel dirty room and bed sheets, blankets had blood on it I checked out that hotel right after 30min check in because don't like the room and has blood on the blanket,and when I talked to the front desk person she said they didn't have any other room available and they charged me 1 night stay even I checked out after 30min
Absolutely nothing!! Room was disgusting...outdated! Nice hot tubs but had to pay for them. Ridiculous!! Everything...bathroom was gross. Laminate peeling from countertop. Drawers to dresser wouldn't close. DIRTY! ! FLOOR WAS GROSS! VIEW SUCKED! Couldn't check in computers down. .. 2 hours later we went back got this terrible room...demanded a refund and left. 1st day of vacation ruined!
I was holding my breath as I had read so many reviews of it being dilapidated and smelly. I moved from the Days Inn next door which was exactly that. My room at the Annex ended up being perfect, just like the pics online. It was super clean and comfortable. Great that they shared the 2 pools with the Chelsea. I loved it. Well my door didn't exactly fit on the hinges. You had to slam it hard for it to lock and even the it wasn't fully on. Guess you can't have it all. ..Also whats up with the fitness center being $15?
The hotel room was clean, and neat. For the price you can't beat it. The diner on the first floor was really great for breakfast the next day. The hallway smelled awful when we first arrived which gave us a bad impression but the rest of the stay was fine!
It was near the water. Check in was horrible and took forever. It was overcrowded and not enough people at desk to accommodate everyone. The room was very old and dirty, as well as the bathroom. The Annex side of the hotel is an old hotel that does not fit with the Chelsea. I have stated at the Chelsea several times bit never the Annex. The should be 2 separate hotels. ..
Lights off by elevator.
Location, clean, hip, Hot water was tough to adjust in shower
The only thing positive about the room was the bed. The bed was clean and comfortable. The room was gross. There were knuckle punch mark in the wall as soon as I walked in. the paint job was sloppy. The furniture out dated and marked up. bathroom counter top falling apart. Hair in the tub. Floor molding missing. lighting in the room was dark. No full length mirror. Only mirror was in the tiny bathroom. Chips of wood missing at bottom of bathroom door. Cheap hollow bathroom door. No fan in bathroom. The walls are paper thin. You can hear your neighbors clearly. Drinking water cups were plastic and not new. They had been used.
Location Old and dirty
The bedding was phenomenal!!!! Price great and location right next door to tropicana and 3 seconds off the boardwalk. Walking distance to 7/11 and dunkin donuts which was great to have at 5 am hunger strike.
Easy access to boardwalk , dining and casinos. Staff was excellent. Bathrooms needed some updating. More hangers in the closet.
Liked everything about my stay at the hotel. Nice big spacious rooms. Good value for money. Very close to the beach. Lobby area had a weird smell. Restroom in the room did not have a fan.
The king size bed The bathroom was small
Used a spare blanket from the closet in the room and next morning woke up with sand all over myself and the bed. Called in the morning to report the issue, room was made and sand and dirty blanket were born left in room. Called again in the evening and sand was finally taken off the bed but same dirty blanket was left in the room. Finally at around 9pm a new blanket was given to me and I was told that the spare blankets in the closets were not replaced unless asked by the guest. That is disgusting.
AC kept returning quickly to auto mode and setting the temperature higher than comfortable.
Across from Boardwalk, close to casino and shopping centers. Room was clean. Minor maintences needed in room, refrigerator was not cold, ventilation was not working, iron and ironing board needs replacing, toilet flushes like it was going to overflow, and only 2 out of 5 elevators was working, took 20 mins to sometimes catch one.
Tv did not work, should have received a refund
The place was close to the beach and board walk, staff was friendly, hotel itself was comfortable and clean. Terrible restaurant! Went there for breakfast- I've never seen someone mess up an egg so badly! Staff was extremely slow! Overall it wasn't a big deal, and they were very nice. Oh, and the drinks they served were awful!
nostalgic and classy our fridge didn't work, but they replaced it immediately. the ice machine in the hall didn't work, had to go two floors away for ice.
Room was good size, roomy In room fridge Check in was difficult to find from self parking garage Not enough towels in room Room phone was broken Could not check out on TV
Parking was easy. Early check in and late check out no problem. Clean room. Great breaakfast. Price! All good. Ladies at front desk were nice. Low season hotel was empty. Easy access to Ballys casino!
For the price it was fine!! The room smells like cigarette and was a non smoking room.
There was people nocking at our door at night and morning Our next door neighbors were rob They stolid there car and stuff of the room and there were no damage to the door
. Only because it was cheap A lot of characters hanging around not a good look at all .. My first time there so I don't if it's like that all the time .. And they charge for parking .. Which I think the was front deck guy come up money .. Pulling that stunt all night and if you move your car you may have to park a block away if your parking space gets taken .. Smh
Nothing Everything dislike
It's walking distance to the casino. There was no parking. Desk guy moved his car and demanded 10 dollars cash! Holes in the wall, shower was beyond gross, dirt everywhere, big cracks around door so the wind just blows in, the bathroom had peeling fixtures, and even the steps and outdoor walkway were sticky with something gross. I only paid 80 bucks but I might as well slept under the boardwalk.
Hotel is close to the AC boardwalk and casinos. The room was clean and comfortable. The parking- not enough. We paid the hotel accross the street to park the car so that it was only about 1/2 block to carry our bags.
The room wasn't maintained well. Holes in the wall, burn marks in the bathroom and on the quilt. The TV was way outdated. Communication between staff is poor. The "orange juice" wasn't juice. Too far from major attractions. $10 charge for parking on their property.
THEIR WAS BED BUGS, have video proof. Place needs to be shut down. Disgusting
Location Dirty, the bathroom had hairballs in it, room was dingy and dark, no blankets just a bed spread that was probably never washed, loud basically crack motel.
It was affordable. didnt feel very safe had a late check in and front desk guy was sleeping with a bat next to him.The bed sheets had like black dots on them scared it was bedbugs but didnt wake up with bites and the shower the water dripped all night leaving a rusty drain and rusty wall under faucet. Didnt like how when we got to our floor the bed were right next to window knowing the guy was sleeping.
For $80 it wasnt bad They used wayyy too much bleach to clean the room had to air it out. Dont be fooled by "balcony" room or "continental breakfast". Stayed on 3rd floor and pretty sure we were the only occupants on that floor. Wifi sucks. But for $80 for the night it wasnt bad
Close to the casino. It was clean, just what i expected nothing fancy but decent. Says free parking. No parking available at the hotel had to park somewhere else.
The hotel cancelled my reservation before I got there even though they assured me it would be there. And then wouldn't give my money back.
Nice room. Hot tubs could have been hotter.
At a conference-dinner was excellent. Heating unit in room was very noisy when coming on-kept waking us up.
The Deck The room view Gym/Spa H2O Pool/Bar Could hear next room TV Pay for exercise room? (I understand paying for spa) Room could use some type of pull out table for eating Entire stay everyone was very polite except the valet lady running the parking.
Easy check in. Hotel was dirty! Our room smelled like someone smoked pot in it. The heater was very noisy made a loud clunk when it went on and off. It was worth maybe $100.00 a night not what they charge!! On the bright side it was the only hotel I read about that didnt have bed bugs, I looked it didnt. We wont be back
The Jitney service is the only reliable thing left in Atlantic City. Golden Nugget still advertises having a heated outdoor swimming pool & hot tubs that are open year-round when in fact it has been closed down for the season. I ran into many groups of people that also booked rooms at the Golden Nugget expecting to use the advertised facilities only to be told after arrival that the pool deck has been shutdown. Shame on Golden Nugget for false advertising and misleading paying customers! Avoid this shady "resort" casino and stay elsewhere.
I loved everything especially the pool
The Hotel was very clean and spacious Did not like the casino security staff they was very disrespectful and I felt a lil racism, it was my fist time visiting Atlantic city and I would never stay there again
Staff was rude. Never again!
The Modern look of the rooms. House keeping could have done a better job of dusting and removing left over hairs in the bathroom by pass guests.
Staff was friendly and helpful. I asked for a room about noon and they got me into one right away. The room needed a refresh. The grout on tile in bathroom was bad. I lifted the toilet seat and immediately was greeted with a pubic hair. The little bit of comforter belt (fashion only, bot an actual comforter), and decorative pillows were dirty and stained. I suspect they are not often washed. The bedside lamps were sagging, their mounts were poor.
Price, proximity of food, large room, cheap parking Room quality a bit lacking
It was terrible. Everything was closes. Gross place
Room was fairly cheap compared to close by casinos and still luxurious and clean. Pay your staff. A fairly good amount of staff were on strike outside the entrances to the casino. Maybe this is why the rooms were cheaper. I think we should have been notified that a loud stike has been in progress for quite a while now. Either way, stop being cheap to your employees.
The decor was beautiful and everyone was friendly The protesters screaming at us anytine we left the building. Would have been nice to know BEFORE booking.
It was less busy than the other casinos. Roberts steakhouse was amazing. Dealers and casino staff were A+ friendly and helpful. It was over priced for the quality of the rooms. Dated and not top notch anymore. Also smelled like weed alot It was over priced for the quality of the rooms. Union workers were on strike...and they were rude. They struck themselves right out of a job as it was announced it was closing.
Nothing The entire boardwalk is deserted. Atlantic City is a mess
The location was convenient. The beds were comfortable. The fitness hours are 10am-6pm. This is useless. The staff was not customer service oriented. It was highly unorganized and not efficient. The restaurants did not not have vegetarian options.
The bed & pillows. Spacious room. Security was present at all times. Its unsanitary condition. Not maintained properly. Room had a bad odor. 2 of the towels were dirty. Toile flush was not working properly. The employees on strike was sad n annoying at the same time. I've stayed here a couple of years ago and it was great. But I will never come back here.
i like all no like cloes
Very big and beautiful room. Very nice and clean and the staff is excellent. Not all the tables in the casino were working. The parking lot is far from the hotel and the way from him to the hotel is not simple.
None Everything service was terrible the room was never cleaned the two nights that I stayed. I had to call front desk to get towel. I will not go back there even if it was free
Location to the beach was extremely close. Parking was convenient. There was a number of fine food choices in the hotel. Chairman Tower room was very night. The remodeled bathroom did help my overall opinion. Charge for parking. 6pm check-in time/12 checkout. Housekeeping tried to kick us out early. Pool closes at 6pm (check-in), so no pool. Checked in, got to our room, keys didn't work. Frankly, when this hotel was new I'm sure it was amazing. It seems money is not being put into upkeep.
Location was great The fact that people next to us were screaming in the very early morning hours and we thought they were going to break thru the locked adjoining door. We called downstairs and it stopped for a few minutes only to resume again.
Great location. So much potential. My room smelled like mold. Carpet felt wet from humidity or mold or something. I really hoped for better here but it simply wasn't a clean comfortable feeling.
Couldn't tell you. I was not able to experience the hotel at all due to inclement weather. I was not able to leave my home to travel to Atlantic City because it snowed 6 inches. I called the hotel early that morning to advise it was snowing where I live, and due to weather I wanted to at least reschedule this day to the following weekend. It was my fiancé birthday. We had reservations at Carmine's (which I also had to cancel). I was disappointed that no accommodation was made or even suggested. It was supposed to be a great time, but due to unforseen situation it wasn't. I just wanted to move the date to the following weekend, but the hotel was adamant that was not an option. There goes our celebration because I don't have any additional money to reserve for another room. And I am really disappointed that we could not enjoy or even experience a stay at your hotel.
Everything was good excelent people Don't like just the smoke on the casino everything else very nice
Hotel was waterfront, with our room having a side view balcony, which you could still see the beach very well from. The Boardwalk was very close to the hotel. The room was small to average in size, but surprisingly clean. Bathroom was nothing to write home about, but was clean and had nice amenities. The room had a fridge, which was very nice. Overall, an alright stay. We paid about 225 for a Saturday night, which beat other hotels in the area by $100-$300. The hotel is relatively dated looking, with old fixtures, and an even older elevator and decor. The hallway of the floor we stayed on (5) smelled like cigarettes and weed, not very strongly but noticeably. The general clientele seemed...it wouldn't necessarily be great for families. But then again, neither is AC. If you've got kids take them somewhere nicer lol.
I enjoyed that the price for the hotel was within the budget range that I was looking at. The location served its purpose for a place to sleep. The location was much further away then I had anticipated but it was still manageable
Cleanliness, close to boardwalk, Tropicana Loud all hours from receiving dock at Tropicana.
We loved that the Days Inn was righ on the water/boardwalk and only a few steps across the street from the Tropicana and many other shops and casinos. We paid a great price for a Saturday night. The staff was very curteous and friendly. They allowed our car to remain in their parking garage free of charge after we checked out. I would recommend this hotel to others and plan to stay here again. The hotel itsself was clean, perhaps a bit "worn and weathered", but clean. the bedsheets where stiff and a bit uncomfortable. When leaving, the housekeeping crew had a pile of sheets in the hallway, on the floor, instead of in a laundry cart. It was an odd eyesore, but nothing to raise a complaint about.
Had an awesome stay. Great service. Awesome view from the balcony. Great price. They definitely need a gym in the gym.
Location it wasn't the cleanest
The convenient parking space and the location. The room had no cell reception, the toilet didn't work, there was no ventilation and wifi was useless.
Price. Location, flat screens, easy in, easy out Thin walls, dated interior
The frontdesk gave me the worst room.
The motel was very nice and clean. we liked the location that was steps away from the Tropicana. the front desk attendents were very curtious. We would definetly stay there again.
This is the worst place I have ever stayed in. I have stayed at not-so-posh places before and I was OK with that, but the attitude of the front-desk staff (specifically a guy called Pragnash and another guy whose name I don't know) made this a much worse experience. One of the guys was checking a couple into one of the rooms. He was trying to figure out their room rates for them for two nights. He had to step out in between to move his car. So another guy continued their check in process and told them their total for two nights is $884 including tax. The couple was taking out their cash to pay them and a few seconds later the first guy returned. He asked the other staff "Did you tell them their rates?". The other guy said yes. He shook his head and said "It's OK" and told the couple the total is $915 and of course the couple started fighting. Eventually they ended up paying only $885 but it seemed like they will try to swindle if they can. The prices are not fixed and they'll try to negotiate with you to get the max. they can. We paid $400 for a night and there was no iron in our room, there was always a few guys shouting/fighting outside our room even in the middle of the night, and staff is extremely rude. Totally not worth it!
I liked the clear room,quite,I could cook in room.
Clean, convenient, close to beach, free continental breakfast. Prostitutes hanging around in the evening and at night.
Location (immediately across the street from Tropicana) was perfect. Able to walk back and forth into the casino. continental breakfast- not much fruit or choices. Shitty coffee.... not that big of a deal though
Easy to book through the website. Check-in was simple. The hours for check-out were nice. Toilet kept getting clogged.
I liked the cheap price The bathroom was freezing...and parts of my room looked dilapidated...such as an old sink...broken bathroom window (which allowed freezing air to come into the bathroom).
It was right next to the casino