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Nice location, friendly staff, good services, nice Bar. /
staff is very nice and the room is clean & big size , no sexy girl that's good , mean the room is clean always
Good location. Friendly staff. Good pub Huntsman at the basement. Good location to the highway to and from the airport.
The service and continuous attention, efficiency , more than enough staff to take care of u None
Very good hotel, clean and tidy with some personality as well, quite rare in south east Asia. Rooms are very comfortable and the staff friendly. Located downtown, it was just 100 meters from my meeting place. International food available on room service. Excellent Internet. Possibility to project your computer screen on TV, if you've got the hdmi cable. And all of it decently priced, so definitely a good pick. The access was a bit difficult at peak traffic, but that's mostly Bangkok.
Staf is very freindly Check out time was at 2 pm my air plane time at 8 pm
the hotel have an excellent fitness center with modern equipments and expert training team , avery good front desk and concierge service and the hotel staff are very wellcoming and helpfull
Perfect location and AMAZING breakfast spread. The staff is super friendly and helpful. The beds are very comfortable. We had 3 people in the room and it was a bit tight but it's perfect for 2 people!
I liked reception and costumer relation manager for sending a cake to my room in my birthday. I liked their cooperation and helps I put "don't disturbe sign" but still I got disturbed by housekeeping people because they keep calling the phone to check if I want housekeeping or not.
Comfortable room and extremely helpful staff
The club lounge, friendliness of staff
Been there only 1 night, and missed breakfast as I slept late, so cannot comment about that. Apart of that everything was great. I csme early and they arranged me a very early check-in eith welcome drink. Staff answered axcelkwnt all my questions ref. Where to go/shop what to do its. None that I revalk
Centrepoint is arguably the best value place to stay in bangkok, I have stayed in more than 50 hotels in bangkok over the years and centrepoint is easily the best value for money, the food,staff,pool,room is excellent and most importantly consistant, I have stayed at centrepoint more than 100 nights over the past 18 months The only problem at centrepoint is the Tuk Tuk service, most times you need to walk back up the soi ( 400 metres approx ) as the drivers wait at the hotel for clients leaving not givine any concideration to those returning, most times its far quicker just to walkk back, I think this service could be improved easily if Centrepoint wanted.
The hotel room was well organized and the staff were very helpful. The hotel is clearly efficiently run. There was no minibar nor facitities for making tea and coffice in the room.
not busy close to park, even in the city center
the staff are excellent in all ways, any small issue they act promptly without question and all speak English....I love them all The onlly minor fault is with the tuk tuk service, I have noticed over the years that this service has gotten very slack by this I mean from the hotel down soi 10 is excellent but the return trip is no longer very good, in the past a guest would not to wait at the end of the soi for more than 5 minutes, now it seems that the tuk tuk drivers just sit and wait until a guest needs to leave the hotel resulting in extreemly long waits or walks down soi 10, this service should be improved immeadieatly
The service, and how attentive the staff was! Rooms were beautiful! Price of room service food was a bit steep and the menu didn't have a large variety the
This is a wonderful hotel while in Bangkok. Great location, great breakfast buffet, every employee that I came in contact with were extremely pleasant and helpful! I booked this hotel at the very last minute & will definitely return on next visit to BKK. In my room 818, the entry floor - by the bathroom needs repair , you step on it and it buckles.
breakfast on the 2nd floor and the pool are great top floor lounge looks good, but was empty twice when I checked. Is it even open?
luxury rooms close to sky train asok station. nice staff. live shiw at the bar at night. lavish breakfast. nothing
Really nice hotel in good location.
we had a good time , the staff were very good and brought us a yummy cheesecake as complementary :) and the room was very amazing ,if u like thai food , the white elephant is the best thai restaurant in bangkok : few things : there is no wi fi connection which is so strange for a marriot ?!! and the hotel restaurants close so early ,10 or 10:30 max ?!!
The hotel is at excellent location; especially that we were in Bangkok mainly for shopping.. A beautiful interior which you'll find the comfort you need after a whole day of shopping.
The hotel was good but not wow it is below the *5 hotel The hotel is very old so the room furniture is old too the carpet is very dirty and the lobby was dark. The only good think about this hotel is the location.
worth the money
No cartoon network channel, no DVD, staff dont speak good English, Halal food was not highlighted or available in proper way
mainly its location .. it had a good location where food .. small shops .. a super market and other small stuff are available .. no free wi-fi !! + i didn't like that they couldn't arrange for a hotel car to pick me up from the airport .. they said they can only provide an expensive mercedes benz ! i only wanted a normal car for pick up .. they couldn't arrange that .. !!
Hospitality of hotel staff International telephone charges were very very very expensive
the room is very comforte. poor english speaking. they dont know how to deel with booking.com.
one of the best located hotels in bangkok.
Couldn't have hoped for more. Staff was amazing from top to bottom. Been to over a dozen countries and paid 3x the price but the Sheraton Grande easily outdoes them all. my Bangkok home everytime!
Stay here everytime I pass through town. Outstanding service, room, health club, business centre and pool. More expensive than most in Sukumvit but when you stay there you will see why..
Very nice hotel. Very good bufett. Overall, very happy. Traffic is the only concern due to the location of the hotel.
nice rooms, good resturants inside hotel. near subway
We liked every thing at the hotel. Every thing was perfect: The facility, the staff. Perfect location, perfect in every parameter. Our say was a combination of attending a conference in Singapore and almost two weeks of holiday in Thailand.
The location is great: central, through Skytrain well connected allover Bangkok and still a chance to discover all the samll streets (als beautiful Queenspark next door) around. Great Pool- and Gymfacilities. Shopping is good at Emporium or elsewhere reachable by Skytrain. Big rooms, some with good views. Breakfast is nithing fancy, but more than allright! The bathrooms are not for design lovers - but everything there you'll need!
staff people very nice and profetional
Every thing is excellent I had a wonderful stay there I would go there again
the location is next to good restaurants and starbucks, next to skytrain and shoppingmall with excellent foodsupermarket, rooms are spacious, beds are very good, nice and large swimmingpoolarea. bathroom has a small size
Excellent location, excellent room - wide, comfortable, and services - staff is helpfull and proffessional. Close to the Sky Train station, close, practicaly in the same building, of a very nice shopping center. An excellent experience!!!
The friendliness of the staff. The tap water smelled rusty.
The location was fantastic, right on the Sky train and in the shopping complex The interior was a little old and tired
bts shop all room too old ,it time to do renovation just pathumwan princess it clear and nice.
We were lucky to get upgraded to a One Bedroom Suite. The views on the 31st Floor were excellent. Good location, hotel built on top of the shopping centre which had direct access to the Sky Train station so getting around was a breeze. Staff were excellent and very helpful.
Comfotable bed. I felt that having to pay 200 baht for 30min internet access on top of my room rate was exorbitant. I was offended and thought the charge was "cheap". Most hotels I stay in now offer free internet access.
The staff are wonderful. Warm, friendly, helpful. Always receptive to requests, suggestions and even criticism. The breakfast is a delight. The lobby pianist is superb. They appear to be cutting costs. Housekeeping was slower than before. No music in the bar - as before. No International Herald Tribune on distribution - as before.
The location was great. You could walk to a lot of places. The breakfast was great. There were a lot of options. We ordered room service which was priced very reasonable. The pool was nice. It was great to go for a swim at the end of the day. We used the business center several times. It was convenient to have. Overall a good stay. The front desk staff did not speak the best English so it was hard to communicate at times. But they were very helpful.
Staff and service breakfast buffet was didnt have varities, cleaning of the bathroom was not good
the location was good less staff at the resaption
Fiendly staff, good location apart from "girlie bars" as we had 14 year old children! Cleanliness. As mentoned above - location very near girlie bars.
Very pleasant stay. Staff was very friendly and very attentive. Amenities were very good as well. Management staff was also very attentive to any needs. I would go back and stay here.
4 timers I tried to get a late check out. They should call back, but I did not hear anything. We changed hotel. The bath tub was leaking so much.
Clean, modern, fancy, good size rooms Hard to communicate with the staff as most of them don't speak English. Extremely high prices on food in the restaurant and the lounge.
Friendly staff, great breakfast and an upgrade on arrival. The "Massage parlour" opposite the front doors did detract from the overall ambience somewhat.
Place of the breakfast is not enough for number of gest coming to the hotel
Very spacious and well appointed twin bedded room, very courteous and helpful staff, excellent food and all at a reasonable price Central location but far too close to the Red Light District!
The hotel was clean and comfortable though a little tired in places, the staff were helpful and friendly as you would expect for Thai's. The Buffet breakfast could have had more choice and the pool was situated in a strange place, next to the restaurant!!
Well located and has a good structure in all apts for who want to stay longer.
Nice sized room, well eqipped, quiet.
The hotel security and staff cooperation Well the hotel did not know about the booking until the next day. They said their office was closed in Sunday. So I had to book a different room until that was sorrted out
great room set-up, clean and adequately equipped on checkingin, the front dest couldnt find my booking. this is the first time i have this problem. fortunately, there was vacancy
Good value for money The room was stiky because of smoking.
The concerige team is excellent. My girfriend and I exceeded our planned check in baggage and we forgot to buy a lock to lock the extra baggage we had, the concerige team actually found us restrainers to solve the problem we had. We were so impressed by their thoughtfulness. They really take pride in doing their best for the guests of Somerset. Very positive work attitude displayed. There were no bedroom slippers in the room.
very clean. big room.fully eq..great value for money. 3 stops in sky trian from the center..but it's not so important.
central location, good service not really
Washing Machine Full Kitchen Fast Internet Quiet Tuk Tuk service
I Recommend Somerset Lake Point Apartments For Families, The Apartment Has All Facility's To Rest, Cook, Wash & its clean, quite, & Comfort. The Hotel has everything You Need starting from Free Breakfast Buffet To Room Service, Laundry, Massage Center & Swim Pool.. Etc. Also You Could Have Nice Restaurants Around With Big Super Market Open 24Hrs.. We Really Like it.. The Only Difficulty We Faced Was With Taxi Drivers to Bring us Back From Market.. They Try To Get Extra Charge At Anyhow.. But For Closer Areas The Hotel Was Providing Free Tuktuk All Times
Friendly and efficient service from the staff. Massage service at the Spa. Set-up not professionally done.
very good area for the hotel and good connection with the sky train,
It was clean and a very quiet! A great location away from the busy road! The breakfast was amazing!
good location which is close to the areas a needed to visit as will as to the shoping malls and main roads room was not in very good condition, they charg unreasonably for every things eveng for ice and recieved faxmails
The room was wonderful. Everything was new and in perfect condition. It was quiet and the staff was very friendly.
The staff and service was exelent. Located near night life and shopping.
the room is very nice, also hotel location
Delicious food, good atmosphere, spacious rooms, central location. Breakfast rate was a bit expensive for Thai standards if you book room only.
The friendliness of the staff no
efficiency of the front of house service staff lack of sun in the pool area
I liked the location and all aspects of the hotel
Good staff and nice quality place. You have to walk down a terrible, dog poop filled street to get to the place. Watermellon juice at the pool was 280 Baht! Stupid price, even for BKK.
Location, friendly Staff, cheap Price, nice Pool
location and very clean.. gym was excellent , staff were very professional no bar
Good location, room quite clean and spacious.Swimming pool clean and not crowded. Reception staff not helpful.
What I like in a bedroom is (1)Comfortable /soft bed (2)Refrigerator-not mini bar (3)good secure safe (4) TV location , channels available and quality of reception (5) lighting etc and Phachara Suites did excellent in providing these. (1)There is a small window in the rooms Approx2 feet X 1foot that did not have a curtain on it which could allow somebody to look into the bedroom.(2)It is an excellent idea to have internet available in the hotel but it was a little slow.(3)The Threadmill in the fitness centre was not very good and stopped when I increased its speed.
immaculate hotel great swimming pool all staff very helpfull and friendly will definitaly stay again a1
Clean and comfortable room. Location is convenient for BTR user and night life. Hot shower was very limited. I was never able to fill up bath tab with hot water, Also not to take shower with hot water by finish. This accommodation must have more big boiler.
Very clean, Modern
The room price/value is great! there's everything you can possibly need: small kitchen with all appliances, iron, hairdryer, even washing machine! Location is good but personally didn't particularly like the area. had a problem with electricity but it's quickly fixed
I did like Location, Hotel style, and night life around non
Comfortable of my night staying Breakfast provided in the morning can be improved.
good breakfast near by savana spa too far from subway and dangerous.
It was an amazing stay in this brandnew, perfect-designed and very professional run hotel Actually nothing to criticize
The friendliness of the staff, the room was first class (I was upgraded at no extra charge as the hotel had overbooked the original room choice). The hotel is situated in the business district, but is set back in an idealic spot and was very quiet, the hotel run a tok-tok service from the hotel to the main road which saves you a 5 minute walk and on returning to the hotel if you ring the front desk they will dispatch the tok-tok to collect you from the main road. Breakfast was very good, a good choice of food available to start the day.
Shower and internet were excellent smell from drains and in bathroom at times
Excellent breakfast, room was quiet, clean and modern.
The bed and pillows were so much comfortable, breakfast was great with many options, staff were very friendly, restaurant had good food and was cheap. Very modern hotel The street that the hotel stayed. The hotel is at the end of the street and the way to there wasn't good, but the good point is that they offer a free tuk tuk to take you for the main street
Close to nightlife, transport and good food Big shower Comfy bed Juice at check in Shower temperature dipped once in a while, but it's not gonna freeze you.
Decent rooms with very comfortable beds, great internet. Pool/rooftop bar space is ok but desperately needs some plants/soul. The front desk staff is not very friendly - quite cold and inflexible actually.
Location is great, cheap restaurant and friendly staff, would stay again. Very reasonable rate too. All good this time
I've stayed at this hotel many times and have always found it to be an excellant choice and great value. The late checkout at 200THB per hour is also very reasonable. I've stayed at many other hotels in Bkk and always come back to this one. Only thing I would say is that the English channel and movie channel selection is not great.
We popped in late at night and left early in the morning. It was very clean, featured a comfortable bed and terrific amenities.
The rooms are very clean and spacious. Not a luxury hotel but very efficient and very convenient to transportation, shopping, etc. The location is very safe, but one gets a somewhat tawdry impression, especially at night, with all the bars thronged with foreign guys and Thai women. Overlook that (or enjoy it) and it is a value for money hotel.
Room was clean and spacious, saff was great, always kind and quick answering requests
I thought the location was very good. The staff very helpful and polite. Nice room and very clean. The only thing i did not like was that i could not stay longer!!
There was nothing special to like about this hotel and would class as an average hotel at an above average price. Inflexible staff and management
I have stayed here many times and it has always been very good. They should take away the very loud two-way radios from the cleaning staff.
Size of the rooms are excellent for city centre hotel. Very clean. Front Desk staff good. Did not like compulsory 10% service charge in restaurant especially as service was poor!!
the hotel staff at this hotel is always great. they always respond in a timely matter with any concerns that you may have. bars are located within walking distance from the hotel.
The helplful and cheerful atitude of the staff. After long it was nice to see indian items on the breakfast menu. I am a frequent visitor at the hotel since 2005( Aircrew Jet Airways). The electic kettles in the rooms need a change. The tv need to be upgraded and with the ballooning population of indian visitors it would be desirable to include an english news channel(NDTV 24x7). As a suggestion it would be more productive to serve either plain Paranthas/ poories a whole during breakfast alternatively.
Very comfortable and excellent services, best indian restaurant with live music was amazing. Regarding incoming calls atleast they should know who is caller from other end and then confirm with guest and transfer the line.
The location is good and has a thai restaurant next to it. Quick far from main road and the toilet don't have a small paip.
Very good service when late flight departure. Excellent dining in Rang Mahal Restaurant with great city niew.
Hotel location is good and comfort level good. Especially liked the desk and desk chair -as I was in BKK for business. Choice and variety of restaurant food was good. I tried the Mexican and Italian/Spanish for evening meals, with guests - both were really excellent Positioning of power points - I always use my phone as an alarm and like to put the phone on charge overnight - so a power point at the bedside is essential - but not available in this hotel. Poor selection of tea and coffee available and no fresh milk or cream - the best hotels have fresh coffee facilities which are always well received by business visitors
We liked the location of the hotel. Short distance to Sukhumvit and the Skytrain. Ok pool-area and fitness center. There was a stain, on the wall, in the bathroom. It was not removed, we stayed for 4 nights.Something was wrong with the airconditions thermostat. I told the reception, but it never got fixed.
We liked everything in general. Rooms were cosy & clean. Bathroom spacious which I like very much. Good breakfast including good choice for vegetarians. I will definitely keep this as one of the very few favourite hotels in bkk. Not really. P
The buffet breakfast was great. Lots of variety to choose from.
Excellent breakfast, great outside pool, nice reception lobby area, very helpful and friendly staff nothing we did not like . it suited pour needs perfectly.
The service and accommodation was very good The distance to the main road and to nearby public transport although they have a toc toc to take you from the hotel to the main road when coming back there is no similar servoce
Well equipped comfortable rooms. Great staff at the front desk Stayed here a few times and have found its important to stress to taxi drivers that you want to go to Park Plaza Sukhumvit otherwise they tend to head toward Park Plaza Soi 18.
The rooms was very confortable
Pool on 16th floor. Great restaurant (with free coffee/tea). 5min to AirTrain station ASOK. Very quiet. Staff very friendly & helpful.
The hotel was modern, contemporary, technological and elegant. I enjoyed the attentive staff and their willingness to please.
Great location, very clean, design and welcoming hotel. Very kind and helpful staff. Great breakfast and large rooms.
Excellent location near shopping malls , the Asok SkyTrain station and on the main road Sukhumvit, friendly staff, always providing service with a smile.
Very good value
Located at touristy Thanon Sukhumvit if needed quick getaway with both SkyTrain and Underground due to location at their junction. Nice relaxation from buzzing city on rooftop terrace w/ pool. Main tourist attraction (Grand Palace, Emerald Buddha) harder to reach.
The hotel room is clean and comfortable The google map location is incorrect, also the breakfast buffet doesn't have enough choices of food
Its central location and closeness to public transport (3min to the Asok BTS station), made travelling to and from the hotel a breeze and it was walking distance to a shopping centre (Robinsons).