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The proximity to BNH Hospital. I felt that the superior room I paid for on USG funds should have been a deluxe room. The USG sends many people to stay at this hotel and there should be the courtesy of this small upgrade. I did not like being in the annex and I did not like the chilly response to an upgrade request.
nice food the cleanliness
spa, food and well behaved staff worn-out carpets, looks pretty old, must be changed in the hotel lobby of Club class offices at 3rd floor
staff was nice and perfect location for night out. close to MTR. building and room looks out of date and need more make up in certain area.
They made me a cake for my birthday! As usual with Dusit, the front of house team was exceptional Its a very long walk to the elevators from the lobby for a lot of the rooms, my room was in need of decoration - it was a little shabby, the doors to the mini bar cupboard were difficult to open, BUT - they made me a cake for my birthday so its no big deal!
The concierge Staff was amazingly helpful and resourceful. The 3rd floor club was a good place to relax and work as well. The water pressure in the shower was very weak but I also did not complain.
The hotel itself is very old and does not live up to 5 star expectations. the public areas are fabulous and great choice of restaurants but the rooms are tired and need a makeover. the shower is the worst i have ever had in any hotel low water pressure and in the bath very low down. the business floor staff are not very attentive you always have to ask then they take notice.
I already stayed a few times in this hotel and I particularly like the Dusit Club arrangement. An affordable luxury in an excellent location for walking and shopping and close to the Sky Train for shopping at Siam.
I liked most the pleasant atmosphere, spacious and convenient rooms, and the kindness and helpfulness of the staff.
Freindly and welcoming staff, public spaces in hotel easy to use and very comfortable, closeness to public transport. Nothing to make an adverse comment on.
the staff are excellent, the food wasof a high standard the pool is too small...
Large rooms, nice gym No comp breakfast, food very expensive with one option, gym hot but well equipped.
The hotel is beautiful. Staff were attentive. The room was large, especially the bathroom. The tub in the bathroom was luxurious. Plenty of free water bottles. Was initially told there were no rooms available when checking in at 17:30. Another staff came over and found a room immediately. Ultimately it was not a huge issue, just a minor inconvenience.
Staff friendliness Amazing buffet Perfect coffee Clean room Lovely interior design Nothing!
The set up of the room was nice, enjoyed a good dim sum lunch in one of the restaurants, loved the pool. That a very late checkout could be arranged without problems was very kind. Finding long hairs on the fruit plate was an unpleasant surprise. The room was still not cleaned after coming back from a day's shopping. It wasn't clear you explicily had to instruct staff by hanging the sign out on the door.
very nice rooms. perfect location lack of free internet, stayed in much cheaper hotels in Bangkok and they had free internet. An hotel with this price for rooms should provide free wifi in the rooms
everything is excellent, especially during this hard period at Bangkok, still my favorite !!! absolutely nothing !!!
Clean with nice view. No surprises. nothing.
The bed, the attitude of some staff members, the location!, The view!! Found some black hair, there were ants in the fruits that were offered, breakfast included in the price only for super expensive rooms
absolutely wonderfull hotel especially due to a marvellous staff, centrally located, very confortable room with nice view, nice open air top roof swimming pool, very good restaurant, and Pacific floor privileges is a must to make the difference! I will come back there next time ! nothing !
Location was perfect. Service by all staff was exceptional. One of the best hotels i have ever been to! We upgraded a room upon booking and our request was not only met but also upgraded further!
As the hotel rooms are located 25th floor and higher of the building, you will always get a room with a nice view of Bangkok city. The pool on the 24th floor was nice. Room was clean and the service was vey much personal. The location of the hotel is exceptionally convenient for both shopping in daytime and crawling around the busiest Sathorn area at night. In all, I would recommend this hotel to those who are seeking a confortable 5 star hotel in Sathorn area. As the hotel room is clean and functionally but consevatively designed, you should not expect a luxurious decoration in your room. Basically, it is a very nice business hotel.
The staff were all friendly and helpful and the bed was not too hard like most hotels in Thailand. The bath tub is way too shallow to be of any use and the pillows are lumpy.
Very nice hotel but surrounded by a lot of adult vendors which might not be that great. The breakfast buffet is good however I did see small cockroach which spoiled my appetite.
excellent location for tourists looking fur fun filled nightlife in bangkok i had been already charged by the hotel when i had given my creditcard details,but i fear that i might have been charged double,please look into the matter and respond immidiately,
Location They dont released booked amount
Friendly staff, great location and the facilities were brilliant
very helpful and friendly staff. good location guests not allowed after 6 pm!!! bathroom is small. breakfast is not free
The balcony at the deluxe room & the location. We did not get the requested conneting rooms.It's fine is there's no connecting room for deluxe type, but at least they should have come back to us earlier after the confirmation to the booking made. Our request for one room with king size bed & another room with 2 beds is also not done. In the end we have to stay at the reception for 1hour just to discuss and get the best arrangement available for out requirement.
Nothing. I was booked for 8 nights, but checked out after the first night. front desk was extremely rude... especially the manager on duty... I was booked for 8 nights, and from the website and based on the price I was paying, I was expecting a very decent 4 star hotel. I am sorry to say that by bangkok standards this hotel does not even qualify as a 3 star. The room was dirty and badly in need of a facelift...looked about 25 years old.. when I got to the room, the bell boy told me 3 times that more than 1 cup of tea per day is chargeable, and more than 2 bottles of water per day will be charged... ridiculous for the price was paying!! anyways, the reason I changed hotels after the very first night was that the windows were sealed and couldn't be opened. As I had asked for a smoking room, I expected that the aircon system was good enough to clear the air, but room was gas chamber
Noisy in the hallways with maids and customers slamming doors
The hotel is close to a lot of club, bars, gogo-bars, market. but inside the hotel you are not beware of that, its quiet. If you want to take someone to your room, the hotel charge you 950 Bath
I arrived at hotel a around 9.30 am. I was so glad that I could check in right away.. After the overnight flight to Bangkok I needed good sleep. none
I have stayed at the Siam Heritage several times, including for 1 month last year. It is an excellent hotel found in a very convenient location.....close to Patpong nightlife, Silom banking industry,Suan Night Market, Lumpini park and Lumpini Muay Thai kickboxing stadium, Skytrain to anyplace else in BKK. Breakfast was ok with 2 Thai and 2 Western entrees. Bedroom had excellent mattress and bathroom was excellent
An excellent hotel to discover Bangkok. Good value for your money.
Staff is very friendly and helpful. The hotel is perfectly located to explore the city.
Ideally located to explore Bangkok, close to the skytrain. The staff at the reception could have been more helpfull.
The hotel is very well situated. The hotel is very nice and it is great to have a swimming pool (to relax after a long day of visit) The bed was really hard
The location was perfect!! Close to the night market, food vendors, and pubs. The sky train was also close if you want to take that and head to the Shopping malls. Cheap to get to as well From the airport. 500 Bahts or $15US We had a cockroach pay us a visit in our room....I wasn't scared but my wife didn't like it
the location is good n the hotel service is good room is very clean also. na
I did like the location and the breakfast. Staff were friendly, especially the reception staff was very helpful. I did not like the design of the room with air conditioning pointing to the bed. The bathroom sink was blocked. The floor of the room needs some renovation. Apart from these, the hotel facilities are good. Room service food was yummy. However, I would not use this hotel again due to its comfortness.
Great location and atmosphere. It´s in the middle of the city but the pool roof and garden lets you escape. When I arrived, there was confusion and then I was told by the check-in person that she had personally received my call 2 days prior cancelling my reservation. She said that I had given her my reservation number and that I said I needed to cancel due to air flight problems. This was not true. I had not called to cancel and no one else had my reservation number. They had made an error or were making up story. They were nice enough to let me stay in one of their suites that night and then found a hotel in the area for the rest of my stay. However, my trip was disrupted and I lost a good ½ day re-packing and then moving hotels. I´m not sure I would trust them again.
Perfect location, friendly staff, nice swimming pool and bar, good breakfast. Staff with limited knowledge of english. No free internet.
Hotel personnel were excellent for service. They worked hard to make our stay with them pleasant & memorable. The front desk was very good at the English language. They got answers (or already knew them) for all our questions.
Excellent hotel, ideally located in Bangkok. Rooms have all necessary facilities. I had a splendid breakfast, with top-class service from very courteous and helpful staff. Would definitely go there again.
The location of the hotel and the price performance is very good. It can be recommended as a city hotel for a short break The rooms were OK but the location is a bit noisy The rooms are a bit small for two people, but still Ok
The cleanliness of the hotel is immaculate no odours. The food is very nice and service is outstanding. The television programs and quality of picture were poor.
Location and Value for money are pretty good. The hotel is a few years old, and some things like electrical socket do need repair. Generally though ok.
Very near to the sky-train and subway, additionally I could walk to the BNH hospital for my check-up (what was the main reason for my stay) breakfast is not 4 star (esp. this American style coffee)
You just can't go wrong. This is our 3rd stay. Straight forward comfort. Hotel few seconds away from Sala Daeng Skytrain. Free internet. Very friendly staff. Will definitely stay here again. Highly recommended.
Close to the road but very quiet and comfortable. Near sky train, shopping areas and the hospital. The restaurant was good. Breakfast was fair. Friendly staff. Wireless internet was fast . Not many choices of TV program. There were noise when the mate was vacuuming the room. Some cleanliness details should pay more attentions.
At first, my husband and I were hesitant to book this hotel because there were no reviews on booking.com, We were thinking, since we will only stay for 1 night, so we might as well give it a shot and booked a superior room. My my my! We're glad we stayed in this hotel. My husband and I were just amazed by the service we got from the hotel staff. They were excellent from checking in to checking out. Ok, nothing so fancy, but this is a first class hotel with all the ammenities that you'll need and comfort. Streen noise? We did not hear any - we got a room facing a courtyard. Convenience & good service? You'll get it here. Highly recommended. Thai people are generally very nice people. Kap kun krap
The location is very central, and the staff is helpful. The breakfast is goo too. I was a bit disappointed about the standard of my room. This should be 3-star, not a 4-star room.
Comfortable, spacious rooms with good cooking facilities. Convenient location close to Silom mrt and Saladeng bts stations. Lots of good street food around.
Hotel has free of charge internet and it was working good enough. No additional joiner fee. The suite was large and a small kitchen will be nice for them who'll be using it. The room served breakfast is always quite the same and doesn't include choices (like spanish brkfst).
The room was much more than I expected. Very cozy. Staff very accommodating.
Staff was very helpful and courteous. The 2 bedroom room was comfortable for our family of 5. Less than 5 minute walk to Silom Road and the Skytrain station.
The staff were very friendly and helpful. The room was good. The bioled egg ws hot at 6am but for a 8am breakfast it had gone cold. It was still nice.
Access to the city, great adventure activities (flight of the gibbon and Amazing Bangkok cyclist) and excellent train public transport so close.
the staff really charming and efficient
Convenience to travel around.
Location was good for central bangkok The rooms were a lttle run down for the price , lack of english speaking staff was a problem
location in the center,cleanliness and friendly staff.Also the swimming pool area is enjoyable
Perfect location right in centre. service from staff excellent
room decor very nice, spacious, clean, comfortable. Staff friendly &helpful & overall atmosphere was very pleasant & peaceful No
Pleasant atmosphere, helpful staff, breakfast As I was at conference in bitec, not really very conveneinet for me but that is not hotels problem.
Nice spacious room, very good service from all employees. Really treated as a guest.
Service; comfort; location Excessively high internet connection rates
The kindness of the staff
The efficiency of the staff
Excellent location for shopping and entertainment at Silom area - just opposite of Patpong, a quiet place where kind and relaxing athmosfare. Pool area is not at the level of the hotel.
The reception staff has turned over so they do not greet me by name anymore. the wait staff in the restaurant are still there and are some of the nicest people you would like to meet. I do not speak Thai and their English is in the best but not matter: one feels very at home there.
its a very good location and nice hotel
Location good for city access by skytrain and availability of taxis. Friendly and helpful staff. Food average and on the expensive side.
stayed here for 2 nights on the way home from a two week holiday on Koh Samui. location was perfect, being a 5 minute walk from the skytrain.Although only a few minutes walk from Phat Phong, the hotel was quiet.Staff were excellent . Great breakfast.
I liked the cleanliness of the room and all the nice staffs. Food was not good.
Staff helpful Good location for the night market We weren't offered a Non Smoking room which we should have been didn't realise there was Non Smoking floors till last day our room had very strong smell of smoke!! Bathroom tiles looked dirty and needed a good scub Rooms in need of a make over
Everything is just so excellent location , cleanliness , comfortable , nice decoration , quiet and staff were so friendly and everything is so close to the hotel I wish there were more facilities in the hotel also the street to the hotel is too small and no walk side in there so you need to walk a few meters on the street , after all that doesn't change it's an excellent place to stay in Bangkok
after a 12 hour flight from london with our six month old boy this was like an oasis we found the staff and facilities excellent we will be staying here on our return to bangkok
I love the best is the destination for sure. Secondly is the comfort and cleanliness. I love the design of the room. Bath tub is available and I liked it. Staff is friendly. Will definitely come back again when I visit Bkk soon. I feel a bit horrified when I opened the bed-side drawer seeing something. Not to mention here.
It is close to everything in Silom. The place is more for students or backpackers. It has very rough and used furniture, and very small rooms. The pictures on the web site are not very recent. They charge a little too much money for what they provide, About a 2 star hotel at best.
They allowed us to leave our stuff at their storage even after checkout plus they were kind enough to allow us to use the internet while waiting for our departure! The shower pressure was not too high. So it took me a while to complete it. Plus the shower head that I used was damaged, water was coming out of the hose.
location. it was right beside the underground and skytrain. it's a good choice for the budget backpacker who is looking for something with a little charm. the staff were friendly, but didn't speak great english.
Location very close to Silom road,, room clean and nice design it's more a guesthouse or a youthostel, room very small, staff very umpersonal. The list of forbiddn things is amazing: no guest (come on, this is Bangkok, think is Silom !), and does anybody steal a chair or a safety box ???? Many better options in the district for better facilities
The location is very strategic and the staff helpful. Highlight: free coffee machine and fast Internet connection.
Love the proximity to the BTS and MRT. Loads of dining options around the hotel and secure access.