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The staff were helpful and very friendly
perfect view, nice room, balcony, swimmingpool,everything
We have stayed 4times at this hotel and everyone is very helpful we really enjoy staying there for comfort Location Hotel staff its wonderful
The hotel is ideally situated at the bottom of the main road leading to all the shops and city centre. You can walk to most attractions and the night life is amazing. The bathroom in my room was amazing too with luxury bath and shower. The hotel staff are very friendly and will help you with anything. I would definitely stay there again. Spotlessly clean! Take some teabags as you only get 2 per night with powdered milk. Breakfast was extra for my stay and eating out is a lot cheater than the hotels food. But the hotels food is excellent as a last resort. Just minor issues, other than those I have no real complaints at all about the hotel as it was amazing.
Breakfast; wheel-chair-accessibility in my 10 days at the hotel i was able to open without help the door to my room only one time.
lovely balcony with view of harbour. Huge bed. Very clean. Nice bar. 5min walk from Ramblas and 10mins to beach. I'm booking again for next year. Not the worlds greatest shower, but nice bath and bathroom. Oh, and don't binge on the mini bar...predictably extortionate.
Absolutely great Cold water in the bath monday morning, but it was advised in advance
Nice, well furnished rooms. Good bathroom. Choose this hotel partly because it was announced to have a roof top pool. Now it turned out the pool is about 5x3 m and less than a meter deep. Disappointed about this!
Everything about the hotel.. The location was perfect for us not so far from La rambla and the city center -Plaza Catalunya- (about 2 min walk to reach the begining of La Rambla) and the tourist bus has a stop station just infront of the hotel door + their was a very close metro station L3 just at the begining of La Rambla. Nothing really. And I'm planing to stay their at my next visit.
Smell was disgusting all over the hotel
The greeting upon arrival at the hotel was excellent. The staff were extremely friendly, and the room itself was very clean and comfortable, if small. The location is good. Access to the centre of town is via a very pleasant walk up Las Ramblas. It is also an equally pleasant walk along the promenade which is just next to the hotel. All the rooms have kettles. Upon plugging in said kettle I received quite an alarming electric shock followed by a loud bang, sparks and smoke coming from the plug socket and a consequent power cut in the room. Whilst I accept these things happen as electrical appliances get older and need replacing, what alarmed me was the total lack of concern on behalf of the staff when I notified them that of what had happened, and of the fact that I had actually been electrocuted in their hotel room. In fact their only response was to send up a handyman to replace the kettle and reset the fuse. I mentioned what had happened twice at the reception desk and quite frankly other than showing some slight surprise they couldn't seem to care less. Another disappointing factor was the view. Many of the reviews, and indeed the website boast a fantastic panoramic view of the Barcelona skyline, whilst in reality the view, even from the 8th floor, consists of a massive pylon (which sits directly in front of the hotel) and an average vantage point of the Barcelona skyline at best.
staff were most helpful and the location was very central
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
Location is great, near all touristic attractions No complaints
Every thing about Barcelona Nothing all ok
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
Very large and quiet room We ask for a non smoking room but according to the smell it was not
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
excellent location The Hotel needs to be updated, slightly over rated.
Excellent City centre position
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
Great location, but you pay for it. Rooms were tiny.
Location, breakfast In improved number there was no promised dressing gown and slippers
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
Fantastic location, great view from our suite..Very nice design in the hotel, brand new facilities. Very good food in the hotel's restaurant Wave, friendly staff. Dissapointed by the quality of drinks in the bar Eclipse, staff was not very friendly..They should improve their service towards the people which are staying in the hotel. Too much focused on over charging. And you have to pay also for the internet, which I assume could be included in the nice price of the suite.
The atmosphere, the design, nothing
The staff especially at reception were extremely friendly and helpful. wonderful bar on the top floor and lovely large rooms not sure about the loos in a glass box in the rooms. not very private!
The view from the room as well as service in the lobby and the staff at reception The spa as guests should be offered sauna/jacuzzi and pool for free of charge as well sometimes room service took too long and I expected the service to be a bit more personalised
New, well designed, comfortable, clean, beach proximity, fitness room, views, restaurants A little pricey
A very funky & cool hotel in a great location with amazing views.
Absolutely everything, the hotel was fantastic we thoroughly enjoyed our stay-we will be back!
nice modern hotel, have my doubts about finishings and quality of materials used. suppose this Hotel will look and feel outdated within some years. Staff is very helpfull. Some great views from the rooms and upper floor bar. Location visavis center and most attractions is bad. Too far without taxi or other means of transportation. This very much a hotel "been there, no waouw feeling, ain't coming back"
Almost everything was great. The view is just amazing. The staff is very helpful and welcoming. Very cool and relaxing atmosphere. The breakfast buffet does not have many varieties. The Jacuzzi in the spa was not kept warm for client's use.
Firstly the location is great, you can basically walk everywhere from the W Hotel and explore Barcelona. Staff was very professionnal and helpful. Pool area was nicely design with great view of the beach and the city. The room obsiously was brand new as the hotel opened just 2 weeks ago and had all great amenities. Loved the shower.
The location could not have been better. The staff was quite helpful and spoke English very well. The hotel was expensive. The location accounted for much of this, but at these prices, the hotel should have been even nicer.
good location overprice, poor room facilities, room was cleansed poorly
Reception staff were very helpful, the men especially, the first one we met on arrival was not very good !, everyone else was very good, cleanliness was excellent, would definitely stay again next time we visit Barcelona. On 2 Reception staff on arrival were not very efficient and tried to charge me for the deposit I had already paid.
clean room . the hotel has a great location. we had to pay for a connection for electric.
Perfect location, extremely clean rooms and public areas, delicious breakfast buffet, amazing staff and very comfortable beds. Occasional road noise
location is perfect the rooms are small but comfortable enough
I liked the design of the room, its comfort and all the facilities they had in it, breakfast, information pack and maps of most visited attractions in Barcelona and around it hand out during check-in. Also, the location of the hotel itself as it is situated in Las Ramblas.
Location is excellent.
location and cleanliness of the room
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
The middle garden or terrace is really nice for chillout Hotel provides a free bike room size are quite spacious Rooms looking at the garden has amazing view in the day time Staff at reception are vey helpful Breakfast selection is very limited and its not hygienically taken care of Some of the catering staff are really rude and some and very kind and helpful The TV selection is extremely bad, so don't even think of setting in your room
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
The location was fantastic.
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
Garden, location rooms and cafeteria are not clean enogh
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
the location and the free wi-fi computers in the rooms were super.
Very cclean room No kettle in room. No hot water for shower on the last day.
The location was excellent, the service was great. The room was large enough to live in comfortably for our two week stay, and well designed. The restaurants were both excellent, and the rooftop pool deck was a perfect place to practice yoga in the morning with a gorgeous city view.
Excellent service and very kind and helpful staff. Tasty styling, nice beds and quite room. The room was a bit dark for people of our age.
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The roof bar was fantastic
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
The hotel was under renovation, lots of noise and disturbence during the day.
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
Located in the heart of luxury shopping area, one block from Gaudi's two residential masterpieces on Passeig de Gracia (Le Pedrera and Casa Battalo are a one minute walk away, one to the left, one to the right). There is a 24-hr 'pharmacy' w/in 1/2 a block, and the on-off tourist busses stop adjacent to Le Pedrera (red line). Every person who worked at this hotel is absolutely wonderful. (Happily held our luggage until a room was ready, gave us access to their beautiful breakfast/lounge ((we declined breakfast as we wanted to start touring a sap but it was truly a 4-star spread, like a Ritz Carlton or similar class.) ROOFTOP BAR IS AMAZING - try a Martin Miller Gin Tonic (one of 8 different gin tonics offered), 360 degree view with glass "roof" will stun you), tapas list was great. ROOM was modern, blow your mind luxurious. Our 20' balcony faced the street (rm 901 has floor to ceiling glass with a huge balcony and electric blinds... The wall above our king size bed was also glass, all the way to the ceiling creating a 6x8' glass wall 'headboard' which also created a wall of glass above the tub in the bath room, letting the spectacular view and light flood into the entire bathroom, with a electric shade if you wanted to lower it....). I seldom photograph a room, but I tried this time because it was so spectacular. Great robes, slippers, nespresso machine, huge glass shower. We absolutely loved it - would love to move in forever. I hated to have to leave and hope to go back for a longer stay. Note - this area is totally safe 24 hours a day and this would be a GREAT place for a woman travelling alone - this is a GREAT location. Entire staff, EVERY person, went out of their way to delight you.
The convience of the hotel for transportation that I needed to various locations in the area around Barcelona. The resturant was a bit over priced and the selection of items on the menu was not very apealing.
Everything was awesome, the location was superb, the metro is under the hotel and there is Taxi station right when you exit the hotel, the tour bus station is one block away and there are alot of restaurants in the metro station like MacDonalds I liked everything
Unique Space Theme keeps kids and adults entertained. Rooms were well laid out and comfortable. Hotel was quiet. Breakfast was excellent, cost 15 Euros, but so good that we ate there twice during our 3 day stay. Staff was VERY helpful in getting us where we needed to go on our short post-cruise stay in Spain. Every noise in the room was heard by everyone, including the rest room and shower. An exhaust fan of some sort would have helped with this and would have ensured the shower was not also a sauna. Also, there was not much privacy in the shower area, so everyone had to turn around when each of us got out of the shower to dress. A privacy curtain would have helped with this.
I liked that your staff helped us with all my problems:keep our lugage before we check in and after check out,they infomed us about transport ,visiting town;our room was cleaned every day.Iliked too,that the metro and the train and turistic bus were so accesibile from te hotel.Despite other guest air condiotining was good. Nothing specially.
Convenient destination to reach most of important places I was charged for breakfast as for to persons instead one. Good luck I saw the mistake while checking out. One day bathroom was not cleaned in a proper way.
Access to trains
we stay at hotel because we thing it handed for trains and buse and a lovely view around.my husband been three times now and i been two time think we be going back very soon and very nice hotel the only thing is tray of tea or coffee in room when people arrived
I chose this hotel mainly for its location and convenience for station. My room was comfortable and clean, although the shower taps need some attention. The waiter in the cafeteria was very friendly although he was very overworked which meant we had to wait a long time for service. Although not really the fault of the hotel (more of my fellow guests) the smell of tobacco on 4th floor, particularly on the landing and passage was very unpleasant. It was supposed to be a non-smoking floor. I was very disappointed with the food available on Sunday night in the bar/cafeteria as the restaurant was closed. Poor choice and one of the toughest steaks I have encountered in ages!
Proximity to railway station.
Location over the main train station. The theme is stupid, childish, already dated and slightly confusing rather than the attempted "cute". What dope thought that this was a good idea and PAID for the execution? This is the perfect location for a classy and efficient business hotel and instead they put up an amusement park that isn't amusing in the slightest.
What an excellent hotel! The rooms do look like the pictures, a great place to relax. Will definately go there again. The hotel is 100m from the Plaza Espagna subway-entrance, there is a small supermarket around the block. Nothing really, just minor wishes like a bathtub or coffe/tea-facilities in the room. But then again, there is complimentary water in the little fridge in the room.
Room was very good ... expecialy bathroom metro is very closed
Perfect location, easy access to every attractions, near metro, railway station and airport bus station. Quiet, got Wi-fi, big room. We booked a double room and was given a twin, but changed to double room the next day. Some reception staff's English is not very good, forgot to move our luggage into the new room. A bit slow for check in.
The hotel was very clean, and the staff were very helpful.
it was excellent my wife and i plus other members of my familt will be staying again next year
Clean place and convinient
Rooms were very comfortable and good clean bathrooms but a mini bar would have been a good addition and there were no Kleenex for the ladies. Bar area was too austere, need to be made more comfortable.
The staff of the reception, cleaning of the room The service of the restaurant.
The hotel was newly re-furbished and wery clean Only room service available
Perfect location, Cleanliness Nothing
Perfect location to be close to the center and away of the noise. Great recepicist (from Argantine) to get his recoomendation for your paln in Barcelona. 50m from the metro station. No lobby. No Shampoo!!!. It was hard to find its building when the taxi deliver us from airport.
Nice location. Room was quiet at night. Comfortable bed. Nice shower. Breakfast was nothing special. Find something down the street to eat. Sinks look good but are impractical. Gym is not open. Worn carpet.
the location was great the toilet and the washbasins were very small
Location and quality of accommodation facilities
This hotel was a great surprise in terms of quality, price, location, and service. It's located on a great street for shopping and dining, and only blocks away from the airport bus shuttle. John at reception was very kind and friendly, circled lots of things on the map of Barcelona for me to see, and recommended some restaurants. The free glass of sparkling wine was a nice touch as well. The room was fantastic, with a beautiful soaking tub and comfortable bed, and a balcony that opened up onto Passeig de Gracia. It should be noted that this room is great for solo travelers or anyone who doesn't mind an open concept room. The shower and toilet have frosted glass doors, but the tub is open. It may not be private enough for some people, but I thought it was fine as I was solo. The mini bar wasn't too expensive either, which can be hit or miss at many hotels, and had s great selection of snacks/beverages. Overall this was a fantastic stay in Barcelona and the hotel made it that much better. The only negative to the hotel is completely out of their hands, but there is a new retail store being constructed below, so after 8 or 9 am, it can be a little loud. It looks like it's just starting, so it may go on for quite some time. This wouldn't stop me from stating again by any means, but if you party all night and want to sleep in, it could be tough.
The Hotel was very lovely and well decorated, clean and the staff was very accommodating. The hotel bar offered free champagne, water, tea and coffee which was a wonderful and unexpected surprise. The staff assisted us in room upgrades, places to eat and what to see around the city. Wifi was included in every room as well as personal AC that worked extremely well. The room also had black out curtains and while being very centrally located ( a few blocks from the Gaudi House and a 2 minute walk to La Rambla) was also very quiet. I would deffinitely stay here again. Great place for couples or young friends looking to have a good time while still relaxing and getting some rest! The bathroom of the rooms where small and not separate from the rest of the room, and the doors to the toilet and shower were opaque glass that was see through when wet. Other than that no complaints.
The staff was spending and welcoming. The room was BIG for European standard. The bed was comfortable and shower was very very nice. The location could not have been better - We absolutely loved that !!! Bath towels were poor quality. A bit noisy if you are on 2nd floor facing street. There was a hint of mildew smell in our room
Location, close proximity to lots of sights and shopping/restaraunts. Room was incredibly tiny. Not good for more than one person. Definitely not a 5 star hotel as it was advertised.
excellent location, very clean room, nice decoration and wonderful jacuzzi on the roof terrace... the staff was very friendly. the entrance...
The location was perfect, and the staff was courteous and helpful. My room was very strangely designed (ironically). More importantly, the showers were not cleaned well - the glass walls were covered in a thick layer of soap scum - not pretty! Overall, it's listed as a 5 star hotel, and it's FAR from that. At best, it's a very good 3.5 star hotel, or a middle of the road 4 star.
fantastic location - good service
Great location. Nice rooftop pool with great views AC didn't work in my room
location and staff
Location!!! Subway - entrance at the entrance of the hotel, bus from/to airport - 50 m, Montjuic - 500 m. The room was clean, breakfast - ok. The hotel seems a bit oldish, but it was perfect for our 2 night stay.
Great location; Great views on the front rooms; Clean aspect
Never stayed in that hotel. It was overbooked. And we got transferred to different hotel.
Location, friendly staff, very quiet room, good breakfast, one child under 12 can stay free of charge. Small room, air conditioning did not work at all , non-smoking room was actually a smoking one(room stinks) even if the sign was hanged on the door room, towels and pillow cases had stains.
the location they are not aware about the conditions required in the request
We had a wonderful suite overlooking the entire beautiful Catalonia!! It was the best experience ever! Can't wait to visit again. Thank you for your hospitality!! Best regards.
Perfect location & perfect view :) No.
location excellent.helpful staff.very well looked after
Location Very uncomfortable beds. Overpriced room service options.
location and how pleasant the staff was
The hotel is in the centre of Barcelona,close to shops,historical sites and excellent transport systems.
The facilities were beautiful and clean. The staff was friendly. The hotel was located in a central location. No face cloths, but i guess that is a European thing.
The hotel was perfect. Rooms were of a high standard and felt fresh.The locationcould not have been better. 2 mins from the Ramblas but far enough away not to be bothered by the crowds. Many locations are easily walkable and there is a great Metro station right outside. On arrival despite pointing out to the person on reception that we had booked a junior suite we were still palmed of with a standard room and had to return to reception with all our luggage etc and wait until we were given our correct room. On leaving we were chased down the street by the doorman claiming that we had not handed in our key despite handing it to one of the people on reception and saying goodbye. Very embarrasing to be dragged back to the hotel in public and then told "it's ok it's sorted" Put a bit of a damper on the end of the holiday.
Nice classical building. Comfortable rooms. Lousy free internet connection. No gym nor swimming pool.
Central Location for Shopping
We had the junior suite which was excellant. It was nice to have some luxury Staff were very helpfull and polite and offered clear and well represented views about where to visit in the city.
Location was very good. Near to shops and other places such as the Ramblas. Staff were efficient and the general ambience of the hotel was good. Rooms were clean if a little "spartan" ! Our room was on the 9th floor and overlooked the roof top of an adjacent building. Unfortunately all the air conditioning units were positioned facing our only window so if you wanted the window open there was a horrible smell of food ....
the location oh hotel and its staff on my opinion design of the hotel is too dark
Central location The front rooms are very noisy because of intensive traffic and poor isolation. Limited choice at breakfast buffet.
clean, attractive, roomy room, everything worked
The room was comfortable and restful
The location and the cleanliness of the hotel
Very much, is very good located If we would come by car, no posibility to parc in the hotel
Location Many things
Close to everything.
The view on top at the pool is magnificent. Central location, very good reception who know the way in Barcelona, the bars, the restaurants, where to go, how to go ... The pool was not heated, so too cold to swim.
The close proximity to the city centre and the amazing view from the rooftop deck.
The rooms were very modern and comfortable. The receptionists and bell boys were extremely pleasant and helpful. The location was superb - close to the Metro, restaurants, shopping, sights. I made use of the mini-bar the first night. On the second night, the red wine was filled with tap water and recapped. The front desk did not seem surprised by this.
Its a great hotel with a fantastic location. Check in was easy. As my flight left late inteh evening and the hotel was clearly not fully occupied, I requested a late check out. Current check out time is 12:00. However, when requesting the staff at reception if this woudl be possible, I found myself in a position where the cost has to be negotiated, rather than the staff trying to accommodate me. This is a real pity, as it left me with the impression taht the hotel was desperate to squeeze some extra cash from me. needless to say, i checked out at 12. Although I am a repeat guest at the Olivia Plaza hotel I will in all likelihood not return to this hotel as there are a number of excellent hotels of the same standard nearby. Hopefully they will be in a better position to accommodate their guests in such instances.
The location, the terrace, the staff. The room was small, with little storage space for clothes.
We had a wonderful stay. Helpful and freindly staff , great room. Hard to beat this wonderful location. We will definately be back and will recommend this hotel to anyboby. Great value for money.
Central location, cleanliness Not sure about the practicality of the room design, particularly the wash/shower/toilet layout and construction. The shower itself was excellent. Room doors noisy when closing automatically.
Location poor service...no toiletries...no response to 3 requests to reception.....bar closed at 12...unable to get a drink delivered to our room
the extra-ordinary decoration we would prefer to be able to open our window -which faced the corridor-
Nice hotel with excellent design. Perfect location in the city center. Kind personal. Clean rooms. Quiet atmosphere. Want to come back again. Shower,wc and sink were strange located. Breakfast could be better.
The room was not too big, but modern in style, and the service good. The location of the hotel is suberb 326 EUR for one night is too expensive, and the breakfast was not even included.
The modern design of the hotel in general, and its location. The strange design of its toilet, it wasn't comfortable at all.
Hotel was clean and staff was friendly. Difficult to park our vehicle as the space was limited. Could not get just a cup of coffee in the restaurant without buying the continental breakfast.
Kindness of the staff and location
Cleanliness and feel of the hotel No
It was in the city limits
Good clean hotel in a very useful location.Considering its locality to the city centre the hotel was also very quiet. I have no bad comments about this hotel. Very good place to stay
The staff is very helpful, friendly and polite. Just very nice!
Amongst many good tihngs, the hote staff is very friendly and polite. When we have another chance to visit Barcelona, we would choose this hotel again.
no way to open a window to the room, free wireless wasn't working, it's not even configured correctly (the staff indicated it was best to hop onto another "open" wireless network in the vicinity), hot water wasn't working one morning, jacuzzi working but water not hot.
nice personnel, location The only english channel was BBC.
the hotel was close to the metro station and well decorated. the breakfest was good, rich and tasty.
Excellent service. Great location Construction is still going on. There're no room safes and no pool
The location was central. The hotel is still under the construction. It should not be open to the public yet. There is a smell of cement and paint throughtout the hotel. Some of the corridors are not carpeted, just the basic cement is on display. The staff are obviously very new to their jobs and it took us ( a group of 9) an hour to be checked in. There is no pool or sun deck as described - this again is currently being built. The room I was allocated first, was overlooking the construction of the pool and there was a jack hammer going constantly so I was moved to a room in the front of the hotel which was slightly better but still beside a very busy and noisy main road. This hotel even when finished will not in my opinion warrant 4 star status. The rooms are small and cramped and its location (beside a main road) really lets it down.
too noisy. the windows were not good
Nice hotel. Clean and not far from the center. poor wi fi signal in the rooms.
Room was recently renovated and was large by European standards. Room was extremely noisy due to the busy location and the fact that the finishing around the window was not completed. There was gap around the window for air and noise to flow through.
Helpful, friendly staff. Comfortable bed. central location Room facing the street very noisy, but transferred us to another, much quieter room on request.
location was good and it was clean and friendly
Check-in time took a long time............and air con did not work.
Breakfast was great. Location was great, near placa universitat. Room was clean and big enough for two people. I would use this hotel again.
Great locattion of the hotel ,ideal for sightseeing(close to Plaza de Catalugna)Nice breakfast Although I did ask for a quiet rooms, we got the rooms overlooking the main avenue. No double glazing so very noisy.Also the daily cleaning of the room was quite basic. One door of the cupboard came out of the sliding door and although I did mention it to the reception, it wasn't repaired until we left.
This hotel is far from to be 5 star. The bed in the double room is very narrow and is about 1.40 m ! Thus, two adults sleeping on it risk to fall down at night. The other furniture of the room, which needs to be repaired would be more suitable for a 3 star hotel room. The personnel at the desk with poor english could explain to us how to connect to the hotel WiFi and offered us free bussiness room: two old time snail speed desktops with a queque beside the door. There is also a problem to take a cup of coffee till noon - the only suggestion is to take breakfast twice.
The location is very good, the staff are excellent,roof terrace is excellent, staff plesant and friendly, the food there is very good but limited, same menu every day. We ate lunch there each each day of our stay, and fish of the day for 5 days was always the same. The bed in our room was far too hard. By the end of our stay we both had aching backs.
The terrace. Room service food.
Location, hotel staff
Very helpful staff; rooftop bar excellent; excellent location; beds great Rooftop could use a little more seating with tables; maybe a few more waitstaff
Friendly, helpfu staffl and in a good location. Loved the roof top bar where the food we had was excellent We didn't dislike anything
Wondeful staff, very helpful. Made phenomenal restaurant recommendations and were all around very helpful. The hotel is a very nice hotel where they do a great job keeping clean and very nice. Location is great, walking distance to everything but in a more upscale area so out of the chaos of La Rambla.
the roof bar small rooms - misleading 5 star status
The bed was like a rock, and pillows very poor for sleeping
Location Room decor
Staff helpfulness and attitude room on busy road did not have enough noise insulation-consequently noisy
Very helpfull staff,
The Hotel could not have been placed better for accessibility to all of the activities and services in and around Barcelona
Very close to everything, great value for the rooms, internet access and printing, very clean, Highly reccommend this hotel
The location The breakfast was too expensive.
The staff was really helpful. The room was large and clean. The bathroom was large and clean. The air conditioner didn't go on cool enough.
central location, very nice lobby Tiny room on a courtyard with no natural light, housekeeping extremly noisy, bed broken, cockroaches in the room, staff unfriendly speaking very basic english, internet wifi very slow. Very bad value for money... Chambre minuscule donnant sur une cour sans lumiere naturelle, tres tres bruyant, lit casse, cafard dans la chambre, personel parlant tres peu anglais et peu aimable, internet tres lent. En bref tres mauvais rapport qualite prix...
Excellent breakfast and prime location
The helpfulness of the Reception Desk staff. Room quality very poor. Changed after 1 night. 2nd room, 410, better but well below 4 star rating claimed by hotel. Why no coffee facities in roms?
that was my first time in barcelona, i was amazed by the location, you can say it is inside the action. the room size and cleanliness was ok to me and my wife. the room isolation is bad so that you will hear all the moves from the surrounding rooms specially in the morning when you the housekeeping will start cleaning up the room and that was not a great deal to beacause most of the day i was outside in the city.
Staff was helpful. This hotel is over priced based on the quality of the hotel.
The room was small but had all the comfort. The option to have breakfast was very convenient, especially the price/quality was very good. The location of the hotel was excellent.