Overview

Hotel Servigroup Diplomatic
Best Dining Experience

C/ Gerona 9 - 11, 03503 Benidorm, Valencia, Spain
+34 965 854 450

Rp 840,000+

Overall guest ratings

8.5/10 Excellent
Based on 819 reviews

Review highlights

  • 10.0
  • 9.7
  • 5.8
  • 5.7

Good to know

  • Great menu
  • Professional service
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    Location:

    - Centrally situated in a flat area just a few meters walk from the popular Plaza Triangular of Benidorm and 220 m. from Levante Beach.

    Facilities and services:

    - Very popular hotel, and well known in Benidorm.

    - Large sun terrace with three open air swimming pools for adults and children, sunbeds and parasols (electrolysis disinfection). Bar service to swimming pool (high season / summer season).

    - Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events “Azul” Room and “La Gruta” Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night. Children’s playground.

    - Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gym, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments.

    -Dogs permitted up to a maximum of 5 kg (except for Easter and from 15th of June until 15th of October).

    - Servigroup boutique with souvenirs, gifts and accessories.

    - Free beach towel and parasols service (deposit).

    - Free wifi connection throughout the hotel, including outdoor areas.

    - Internet connection at reception (supplement).

    - Hotel-owned covered parking spaces (supplement): 110.

    Rooms:

    - 252 rooms with: air conditioning (depends on the season) and heating, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe and intelligent locking system. The hotel has 10 comfortable double superior rooms.

    - Service of cots for babies (supplement).

    Restaurant:

    - Restaurant with buffet service and “show cooking”. The buffet offers an exquisite and balanced Mediterranean cuisine, national and international dishes, delicious desserts, special themed menus, children’s menus available on request, special celiac menu on request and options for people with allergy problems.

    Committed to quality:

    - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation, dining-room and banqueting services", and the international equivalent “IQNet Quality System”.

    Fire and safety installations adapted to the current European regulations.

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    Hotel Servigroup Diplomatic

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Parking (surcharge)
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 819 reviews
    • 10.0 "Wonderful beach."
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.3 "Perfectly clean."
      9.5 "95% thought it was clean."
      9.2 "92% said rooms were clean."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
    • 8.2 "Breakfast is good."
    • 5.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.3 "For only 63%, the bathroom was ok."
      5.7 "Only 57% said the rooms were modern."
      6.0 "Only 60% thought the shower was ok."
    • 5.6 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.6 "Internet is average."
    • 1.6 "Horrible pool."
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    Overall rating

    8.5 Excellent
    Based on 581 reviews
    • 10.0 "Wonderful beach."
    • 9.8 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.3 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 5.9 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.2 "For only 62%, the bathroom was ok."
    • 5.7 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.4 "Internet is average."
    • 1.4 "Horrible pool."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 171 reviews
    • 9.8 "Terrific location."
    • 9.4 "Perfectly clean."
      9.6 "96% thought it was clean."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.6 "Tasty food."
      8.2 "82% loved the menu selection."
    • 5.7 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 5.5 "Average comfort."
      5.8 "Beds were acceptable for 58%."

    Overall rating

    8.2 Excellent
    Based on 65 reviews
    • 9.6 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.4 "Tasty food."
    • 7.2 "Good vibe."
    • 6.1 "Average amenities."
    • 5.7 "Average comfort."
    • 5.5 "Rooms are ok."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great menu"
    "Professional service"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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