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I have not had a more friendly staff in my stays in Eurrope. a wee bit out but excellent tram service just outside hotel.
Totally relaxing beds were great ,after a day walking around Berlin it was somewhere you wanted to go back to not have to go back to. I have nothing bad to say.
comfort and service nothing
Internet should be free in an upscale professional hotel ! Other hotels in Berlin offers free internet in your room. 2-3 computers in the hall isn't enough.
Its a new hotel 15 days before i get to the hotel. Very modern and very clean, incredible location walking distance to alexander platz. In front has a tram station and a bus line.Very good option to stay there. The breakfast is very good and very complete
good servise ....very clean ....good location...easy to to go anywhere....
It was a really comfortable, clean hotel with friendly staff and close to a tram stop. Alexanderplatz only 2 stops away(5 mins). No complaints
Clean, kind and professional staff, good food (breakfast and dinner)
Gym area was great with sauna etc. Room was huge and really modern. The staff were efficient and helpful, nothing too much effort. The bar is a luxury space and appears in local press as a place for cocktails and fine food. Access to the bath in my bathroom in 677 is difficult due to the layout. Steam and Sauna should be on durin the day on Saturday and Sunday for leisure but does not operate untill 5pm. I would expect toiletries to be a more designer brand in a hotel of this style.
Everything! They have a huge lobby, nice hotel layout, great courtyard, restaurant and bar, internet available 24 hours in the lobby, smoking patio, pool table, swimming and sauna. Plenty of on street parking for free and a night club across the street. I will recommend this hotel to everyone! Not a single bad experience.
friendly staff, nice design, big room with high ceiling i wasn't able to switch off the ventilator in the bathroom and the noice was annoying, internet didn't work in the room, no hot water on the last morning
Very good location! Large, warm room especially with -10 degrees outside! More hostel athmosfere but it was what we looked for! Not really 3* hotel at all!
Staff, location, overall style and size of room. Breakfast for 5 Euros was not a pleasant experience, and not really a buffet. Room had no phone. Hot water was not available later in the morning.
Location is great! 15 min to each club. Really queit inside patio where the windows of rooms are looking.
Friendly staff, a good bar restaurant and a pool make this a good choice of hostel. A good hostel, but if you're looking for a good value single room there's plenty of better hotels in more central locations at comparable prices.
We liked the minimalistic, modern and very large room with its huge windows. The hotel is originally a beautiful old school and is newly renovated. The ventilator was noisy but not so much that we bothered to complain.
Location is good. Room is very comfortable. Hotel staff are very friendly. Free internet. Nice breakfast. A bit noisy from the street.
The breakfast buffet used instant eggs. Yuck!
Stylish, excellent breakfast, friendly and helpful staff, great location.
Nice price, friendly staff and clean rooms.
Spaceous nice room; very good breakfast which was already included into the price; friendly reception In fact very far from metro station, which is not convinient
Great breakfast buffet.. Nice room - smiling staff
good size room, comfortable bed, modern clean bathroom. nice park outside for stroll. 20 minute walk to communications tower. Helpful friendly staff.
heterogeneous offer of quality foodstuffs for breakfast price of wireless internet access
i apprecied the comfort and the breakfast i have booked on internet but when i arrived there , the hotel have asked me an additional of 60 euro. i don't think is right
everything about the hotel was excellent,i can not have any complaints. the staff were very pleasant and helpful. breakfast was very good too
Great location - Hotel was close to bars, clubs and restaurants. You could walk to the O2 arena in 10 mins where you could also get onto the hop on-hop off Berlin bus tour.
Hotel room is very comfortable. Come with a pantry as well. Breakfast is great. Staff friendly.
The friendliness, helpfulness and professionalism of the staff was excellent.The range and quality of the food at breakfast was excellent. To have breakfast running from 06.00 to 10.30 (11.00 at weekends) was so different from some of the hotels we have stayed in. The hotel is within easy walking distance of U Bahn and S Bahn links throughout Berlin. Coming in from Schonfeld Airport was so easy, a five minute walk to the S Bahn, a thirty minute journey followed by a five minute walk to the hotel. We stayed for a week, it was worth paying a little extra for the Comfort Room. For a weekend stay the Standard Room would be more than adequate.
Reception staff were very welcoming and the breakfast buffet was substantial. Rooms were clean and comfortable Bar service in the evening was poor as the bar was not staffed at all times leading to a substantial wait for service.
room very comfortable good breakfast no air condition
my wife and i really enjoyed our stay in your lovely hotel and we would definetly go back everything was ecellent regards martin&ann duggan ireland to be honest there is nothing we disliked
The room, staff, facilities and breakfasts were all good. The roof top garden is good and free bike hire is a bonus.
very friendly and efficient staff; good value for money; close to transport links; excellent breakfast quality of room service food not to same standard as breakfast
Room clean and comfortable, good beds, pillows (small) and blankets. Location ok, not great but close walk to the s and u bahn. Friendly staff. Good breakfast (buffet), got cup of good cafe American at request. Free apples at the reception, free bottle of water as welcome. Not Internet friendly - free only in the lobby but no comfortable space there. Got mislead by info at booking.com. In the room you have to buy time by t mobile 8 euro an hour or 30 euro a month. Bathrooms: no bathtubs, only shower, water stays on the floor. No big pillows (for reading), English tv not free.
Nice hotel close to trainstation Ostbahnhof. NIce restaurant Rather noisy from terras and restaurant
The only things we really liked was that the hotel is located in a neighbourhood of O2 World where we had concert tickets for and that it was really quiet in our room. The design of the room is pretty awful. The shower being IN the room is rather ridiculous idea. Also "a paintng" on the wall behind the bed was rather scary than anything else. Although we booked the double room it was prepared only for one person and after we had complained about that the only things which appeared were an extra bedding and two towels (no extra toiletteries, no water, etc.). The staff understood English rather than spoke it and was not as helpful as one would expect in a 4-star hotel. The room was also not very clean. It was just clean on the outside but when we looked in the wardrobe there was swirl of dust on its bottom.
The surroundings! ;-)
almost everything a few guests shouting out the windows in the night, making it hard to sleep.
location is perfect, good price/quality Internet conncetion was paid only, old TV receiver
The room was nice and clean, the bed very comfortable, the staff very friendly, the food at the restaurant and the breakfast were excellent. Location wise, very close to Ostbanhof station, so easy transport links. The pillows were a bit uncomfortable.
The location is very good. The breakfast buffet was great on friday but on saturday (with more people) there was less selection and the food was not as nice: for example the croissants, the salmon, the freshly squeezed oranges and fresh fruit had dissappeared. The room advertized as a suite was big, with a small cooking corner. Was surprised to find it. I would have preferred something a little more stylish rather than more practical. The furniture is ikea-style.
The location is very good as Ostbahnhof is near, the level of the room was excellent.
Staff were very efficient and helpful. Dealt with uncertainties caused by the volcanic ash problem very well.
Very good hotel. 4 stars accommodation. Great designer feel. Very clean and spacious rooms. Excellent and professional staff.
Berlin Internationale Bierfestival
The bed was comfortable.... The staff were terrible....I stay in NH hotels in Spains, this place is not a patch on the others I have used.
Comfort and accesability
Hotel was quiet and close to our main choice of event/attractions. Booking through Kayak was more expensive than walking in and checking-in at the front desk.
location, price of breakfest, almost 20EUR, old design, poor facilities
A typical modern hotel with a reasonable price (below 80 euro/night for a double without breakfast). Clean room, friendly staff. OK if you like to save on hotels during a business trip, but nothing special if you travel for fun. I did not have breakfast (not included in room price) but 18 euro for it seems too much. A bit away from the center.
The address is outright wrong. It's nowhere near Alexanderplatz. The bed was too hard, pillows too soft and overall the hotel needs to be renovated.
It is a very clean hotel...The services are very good and the staff very usefull and friendly
Very nice and polite personnel and they spoke English.
parking availability, the hotel is new and comfortable
Good location, excellent and helpful staff, comfortable room (except for one complaint see below), very clean The airconditioning was functioning very poorly during very hot weather. I had specificially chosen the hotel since it said it was fully airconditioned. Howevever a very helpful staff member could improve the cooling somewhat during the last 3 nights (of 5).
The hotel is located in a quiet area, near a tramway station leading directly to Alexander Platz in 10mn. The staff is really nice and helpful. Free W-Lan internet access and bootle of water are included in the price. The television is not really modern anymore.
Good clean rooms and great Italian restaurant in hotel. Service in the restaurant was not great - only one waitress.
We have been very satisfied, everything was really supper. There were no bad points
The staff was very friendly and accomodating The hotel that I stayed in was not the one advertised. I was ushered through a dark back alley to another building. This building didnt resemble the hotel pictures at all. It was rustic and old and the hallways looked like a scene from a old horror movie. The bathrooms were very old and the walls were dirty. The advert says free airport shuttle, but they didnt have anything like it. It was way over priced and a total scam. Do not stay here!
Excellent Da Vinci restaurant for the evening and excellent buffet breakfast in the morning room
Room facilities are good, and the Hotel is in a quite place but still close to centrum. Breakfest is good, and the italian restaurant down stairs is very good! Free internet is always big plus. There is Sauna which you can use freely, very good place. During my last night (Sunday) some other hotel guests were shouting on their balcony in the middle of the night and we asked the reception desk to do something to silence them but they didn't do anything, so we did not sleep the whole night.
sauna was very good no conditions, hot rooms and very noisy
Nice looking, clean and comfortable rooms. Polite staff. Excellent breakfast. Only Good communications: 10 minutes to Alexanderplatz with M5/M6, and only one station to Landsberger Allee with M5/M6. Quite expensive breakfast.
It is a very beautiful hotel and if I was to return to that area I would stay again ... I miss air conditioning also I like to have a coffee maker in my room other then that the hotel and staff were excellent the room beautiful. The Hotel is very beautiful....oh one more thing I went to the market to buy a bar of soap.
I liked the location. The hotel is centrally located--the proximity to the S-bahn is perfect. The hotel is very clean and the hotel staff was very helpful with information on the night bus. The free metro card is added bonus. It allows you to move about freely and experience every aspect of the city. I thought the hotel service staff opened my room door too quickly--One knock and they were in.
Great location literally right on top of the train station, free train/bus transportation included in the hotel price, very convenient, You can hear the train station with the window open if you are facing outside streets. However, a set of earplugs solved that problem. Very expensive breakfast through the hotel - just get food at the multitude of bakeries/eateries/markets that are conveniently in the train station
The breakfast was very good and the free travel around the city was excellent. I did'nt find the staff very friendly. They answered all queries in a polite manner but I felt I was putting them out of their way. We needed some directions to different areas and people in the station were better help.
The location- within the train station, there are 3 supermarkts, bakeries, Ice-cream palours. etc, super convienent to get to anywhere. Galleria Kaufhof just outside. Free local transport ticket to go to ALL areas (ABC), and close to Legendary club Maria. Best in winter cos u dont have to leave building to get into public trains. nothing at all, maybe just abit of a hassle(good security though) to enter hotel after staying out late into the wee hours of the night, but hey, not everyone does that. Also providing some spoons (even disposable) would have been nice.
Free public transport ticket for the duration of your stay. You can check in early and if your is not ready yet, you can leave your luggage and already get the free public transportation ticket. Excellent buffet breakfast. Hotel is at the trainstation (next to subway restaurant). Trainstation has restaurants (until 10 pm) and supermarket (until midnight). Very easy access to city center via metro/train/s-bahn) Internet terminal is cheaper at trainstation than hotel (2 euro per hour) After 10pm surroundings of trainstation feel less secure.
Excellent base when travelling in and out of Berlin by train with the platforms only steps away. Public transport card that is included in the package provides for easy access to the rest of the city.
The room was comfortable and the breakfasts were excellent. It got a bit noisy one night.
Great location especially to and from Schoenefeld. Very easy to get in and out of anywhere in Berlin because of the proximity of the station. Travel card was invaluable. Staff all very helpful. Very clean and tidy. Bar reasonably priced. No.
parking and free tickets fur U-bahn and S-bahn
The room was very clean and the hotel is located in good area. The rooms were quite small.
The cleanliness and space in the rooms. Breakfast was very poor and not enough food, and it certainly cannot be called a hot buffet breakfast. Not very good english speaking staff.
Friendly staff. Good value for money. WiFi was a bit wobbly but ok.
Quiet location, handy for underground. No
close to the metro station do not accept american express, not visa, not diners.
Cleanliness of my room, superb breakfast and location. everything was great.
The hotel is great! Is a 5 u-bahn stops from Alexanderplatz, the bars and restaurants near the hotel are trendy and open til late. The hotel has a good breakfast, it's confortable and clean. My next visit to berlin i will book it again!
Although a bit far out on the East side very easy public transport to everywhere. Recommend a walk in to Alexander Platz as you have a chance to see the impressive socialist architecture on the way. Comfort room quite spacey and also the bathroom.Both fresh and plesant.Just a couple of streets away from lively Friedrichshain area. The buffet breakfast was plenty and tasty. The twinbeds were on the narrow side but ok. No reading lights by beds and no light by the sofa.
It was ok, not more.
great location, staff, breakfast. open 24hrs for real, not just on paper. our room was larger then on photos. TV with lots to choose from. no towell change in 4 days is not too bad, but no shampoo/showerGel other than a tiny bottle on the first day was annoying. i'm sure it would be have been OK if we asked for it, but we ended up buying it.
A welcome message in the room states that nu hotel's mission is to make its visitor feel like it's something more than a 3 star hotel - and this mission is totally complete.
This hotel is quite new and offers all the facilities that we can expect regarding the price.no complaint what so ever.on eof the best small hotel in berlin. Nothing really .some of the people could think theta the location of the hotel nu is not very convenient for visiting the city . for me that did not cause any inconvenience .
close to Berghain..... realy very close)))))
A nice quiet hotel, set in a small courtyard off a quiet street. Within walking distance of several sites. Very easy access to the super Berlin public transport system. Friendly & attentive staff, very clean, a good choice in the buffet breakfast.
nice hotel, the room is really clean and new it is a little bit far from the center. however, it is easy to go out by S-bahn or U-bahn.
Friendliness of staff Hotel bar was not well stocked and closed very early
Clean, bright, small hotel with excellent, friendly and helpful staff. Great breakfast (included in price) - fresh and delicious. Quiet location within easy reach of trams and trains and short walk to excellent value restaurants.
Convenient location, nice hotel, reasonable breakfast, bicycle rent. Made me feel at home. No reception after midnight. Imagine what would happen if you key card stopped working of smth. like that.
Good breakfast, The court was a bit noisy in the morning.
Rooms are new, clean and spacious. Staff is very friendly. Breakfast is excellent. Hotel is 10-15 minutes walk to the Ostbahnhof, or there is a bus one minute away that goes to this train station. Would return here again.
The best thing about the hotel was the family room's mezzanine level and the breakfast. Would have been better if the shower was less see through and there was a hook for hanging a towel in the shower.
Very nice hotel, nice design. Cool bar and lobby. Nice breakfast and breakfast room. Maybe not very well localized but with easy access to public transport.
Clean rooms, great atmosphere, imaginative decor and first-class service were the key characteristics of this hotel. Laid-back, yet efficient and friendly.
The rooms are wonderful, each room is designed differently, according to the number of people. Staff is young, proactive and there available for any of your needs. The common area is made for socializing, you have book everywhere that you can read, and the espresso coffee is very good and relatively convenient (always hard to fine in north Europe). Social events are organized every night, like singing and poetry reading. I recommend this hotel to any backpacker, it may be a little be more expensive than an actual hostel but it worth the experience. Moreover it's near the main S-Bahn line so you can reach any location in no time, and you can start your city tour by visiting the graffiti wall. I will go there for sure next time in Berlin
I loved the aesthetic and the design in terms of its cleverness, imagination and detail, while also being very practical and comfortable. I was very comfortable there. I liked the bar, lounge and breakfast very much. The staff were lovely and helpful, but unobtrusive. Everything was very positive. I have no negative comments.
Very helpful staff With the amount of English speaking travellers visiting the hotel one english speaking channel on the tv would have been welcome
I stayed at the hotel for 3 nights and loved every minute of it. The staff are really helpful, friendly and knowledgeable without being in your face. The hotel was perfectly located, near loads of restaurants, bars, clubs, S-Bahn, the Berlin Wall etc but still quiet enough to get some rest after a long day and night! Amazing design and such good value for the price. The only slight negative that I can think of is that the beds were really hard but don't let a tiny thing like this put you off if you are thinking of staying there.
All staff members are very willing and try to please the customer, smiling, very positive attitude, feel like friends No air condition, no phone in room (every small request had to go to the reception), no Safe in room
very nice hotel staff and friendly atmosphere in the bar & lounge room; good breakfast; nice interior design;
great design, great attitude, great character.
Breakfast was well organised in a pleasant surrounding. The hotel is convenient to the U-Bahn ,I found all staff members to be friendly and helpful
The kindness of the staff; very helpfull!
The Hotel is placed in the midle of the interesting area Friedrichshain. Lots of restaurants and a wonderful atmosphere. The staff was very serviceminded and helpful. I will definetly come back.
The staff were very helpful and the hotel did all it said on the label, Good price, Good location, Good breakfast,Comfortable rooms. Everything was good.
Hotel was secure (guests reqired to buzz reception for the entrance to be unlocked) although no problems from the area around hotel, which felt safe even in the early hours. Lots of people around and many bars open throughout the night, all within walking distance. No formal or secure luggage room - our luggage was left in a room to which any other guest had access because the area behind reception was full.
The room was comfortable and the hotel was in a quiet area away from city noise.
Simple, clean, and quite. Comfortable atmosphere.
No frills. The rooms are a bit small and the heating was not on all the time.
staff were very friendly and helpful
Very helpful and friendly staff. A lockable compartment within the room for valueables. Recently refurnished room. No tea and coffee facilities within the room.
Excellent location for exploring the city. Very nice breakfast to the bakery across the street and good market around the area. Clean enough, quiet and hot rooms. Small rooms and the absense of a refrigerator is important specially during summer. Very small lobby and old elevator. I will definitely recoment it to someone whose first priority is to visit the city and have a dignified location for resting.
lovely rooms, close to Samariter Strasse Station, friendly staff, couldn't have been better really.
Close proximity to the U-Bahn and S-Bahn, restaurants and shops. The room was very clean and the beds were very comfortable. -
good location. a supermarket nearby. Internet is very slow. breakfast is too expensive neither good.
My third time here and it was lovely and cosy once again...location to the U-Bahn and Airport are great...12 mins to Alexanderplatz..Staff were very helpful..the breakfast is big also...
Infront of the U metro station. Everything is obtainable. Hotel stuff friendly. Facilities are good. Internet connection very slow.
the hotel is very clean and there is enough space in the room
The hotel is brand new or recently renovated, very smart location, at the Samariterstrasse underground western exit, it is a perfect point for a city trip. The staff is very friendly, the rooms are superb, the breakfast is a pleasure.
Cleanliness. Don't book if your going to Berlin by car. The spaces the hotel have, 10 for around 180 rooms is woeful. The "close" parking alternative is in a multi storey mall down the street. So if you have luggage in your car from travelling around you can end up walking the streets with you clothing!
Breakfast included, free Wi-Fi boosters (with deposit). The bed sheets.. If you're taller than 5.5", you'll have to choose between covering your feet or your chest. Also, for couples, apparently you're out of luck if you want a queen or king bed (they put 2 doubles together instead).
Clean, warm, comfortable. Helpful staff. Well located just outside U-bahn. Quiet room (at back, noisier on front I imagine)