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Best hotel-stay in Italy, though others we stayed in were more highly rated & expensive. Clean, efficient, friendly & superb restaurant.
Close proximity to centre of old town and facilities at Hotel. Also the easy access to car parking across road. Nothing, except the restaurant was a little disappointing.
quiet comfortable room; high-level breakfast; location
We found the hotel very comfortable the staff extremely efficient and friendly. The facilities were excellent and the location was also a bonus being so close to the toen.
Excellent bar with great wines by the glass.
My single room was spacious and well-fitted out with a sitting area and a desk. There was a large closet, a free in-room safe and a very nice bathroom with lovely amenities. The public rooms in the hotel were lovely in a classic hotel kind of way and the garden area was beautiful. The included breakfast was served in the hotel restaurant, a beautiful room, and was an amazing spread. As for location, it was a very short walk from the railway station, the old town and one of the town's three cable cars.
The hotel was lovely and the location very convenient to the old part of town. We also liked access to the Internet 24ì7 through their kiosk. Their laundry service was also very good. The info about the hotel made the private park seem more important than it was... though it is a nice back yard, it's not as large as it was described.
Friendly staff, good location, friendly atmosphere,
The exquisite size of the room----BIG. The breakfast was tremendous. The playground was perfect for our seven year old. We loved the grounds.
What I liked more was the beautiful garden, the food, the location of this hotel, the shops nearby and, of course, the amaizing mountins seen on the top, the trip with the telecabin, the clean streets and the fact that the hotel has a safe parking place. Do not forget the history of the hotel which is an impressive one! Congratulations!
The garden and pool were a wonderful asset, breakfast as well. The room was quiet and ) air-conditioned. The staff was generally pleasant. Free internet access! It could use some brightening up and seems to be rather a good three-star hotel than a four star house.
Big room, great view.
This was the best we ever had before.
Excellent. Huge rooms. Modern. King size comfortable beds. Good selection of international TV channels. Small pool. Lovely dining area. Limited parking. Limited internet access on slow PCs. Would have been useful if more information about the local area was available in the hotel.
No airconditioning! Breakfast was so so, bread was a bit old, but the coffee was good. Not a very large buffet. Too expensive for what you get.
Older exterior but interior of building comfortable throughout. Scandanavian style bedroom fittings and quality bathroom. Excellent buffet breakfast. Desk staff variable - one very pleasant but others off-hand. There is excellent underground parking (not free) across the road but very difficult to find at first attempt due to one-way street etc. Good idea to park nearby and recce.
Room decor.reception staff.breakfast
good directions from station, good breakfast
Nicely located within walking distance to the city center. Very clean and comfortable facilities and courteous staff.
Already stayed one night in statndard room - superior room with view was great
Location - directly across the stree from the train station.
Very convenient for an overnight stay as opposite railway station but relatively quiet. Only a short walk into town as well.
the central position,making easy access to the museums,restaurants,shops and car parking.
Very helpful staff; clean, convenient to railway station and heart of town. Excellent breakfast!
We chose this hotel because it was supposed to be very close to the train station, and on this aspect we were not disappointed. The hotel is indeed right across from the station. The WIFI connection was free and good. The breakfast buffet offered an unusually (in Italy at least) wide range of options. The guy at the check-in wasn't particularly friendly or polite. He asked us some very awkward and personal questions that I have never before encountered in any hotel. The hotel lacks a bit in atmosphere, it is has a chain-like feel to it.
Fairly central with a little bit of a walk to main centre. Small rooms, no fridge, no tea/coffee options in the rooms, no meal service in the hotel apart from b/fast which needs to be improved.
Convenient localion of the hotel and its polite, friendly and helpful receptionists, particularly the young blond girl.. Finding a parking space in Bolzano is near impossible and Regina's parking card doesn't help.
Clean, good location for the Bolzano city centre. Good breakfast. Very small parking lot in the backyard, if full, you have to go to a very expensive commercial parking lot. The hotel only refunds the nights there, but you must ask for refunds before leaving the parking lot! Also, the walls within the hotel are very thin, so if your neighbor next door has a phone conversation at 3am, you get to hear every single word of it!
It was across the street from the train and bus stations making access to all attractions very easy. nothing--would definitely stay there again.
The location of the hotel, close to the train station (across the street) and within walking distance of the main pedestrian area, and the cable car. The rooms were quite plalin and small.
Situation, breakfast and restaurant. A bit old fashioned.
Wonderful location in the heart of the old town, but with a lovely secluded garden to sit and relax. Very hot when we were there, but garden cool, and you could eat outdoors. Wi-Fi did not work too well with my Ipad. Traditional key very heavy.
Very good location right in the center of town. The garden is lovely and good for eating. Staff is efficient. The Wifi did not work well.
The embiance, location, services, housekeeping. No.
The location, it is a walking distance from the old city The food was well below average, old fish, cold soup, old bread. It is a pitty that such an old and known hotel got so badly mismanaged
I was woken up by the birds singing in the tree beside my balcony. Perfect location but I think we were lucky with the room we got. I asked for an iron for my shirt but they did'nt have one. Not a business hotel but for me it wasn't a show stopper.
nothing positive we can comment on this was the most unfriendly hotel we have stayed in.The enterance to the hotel was hard to find,once we stepped in ,we were shocked how outdated this place and all this for high price!!!
Great location as in centre of old town but set in lovely gardens so felt very peaceful. Breakfast in gardens was very special.
location and breckfast. 108€ for the room i think it is a really high price for what you get! I forgot the tooth-paste and toothbrush..and they didn't have any kit to give me. i didn't have the chance to test anything else.
great food, service, location it was a smooking room
This hotel was outstanding. It was in the city centre just off the main piazza, had underground garage parking at a resonable price. Hotel was chic with original artwork, modern design and room was fully equipped and comfortable. We highly recommend this hotel. No.
The location of the hotel was great, just off the main square. The breakfast was one of the best we had during our entire vacation. Would definitely come back.
Not too much 2 days of holidays all closed Hotel beautifull
Everything was perfect
Staff attentive and friendly. Truly exceptional. Location on main square could not be beat for convenience for public transport, services, sights.
The experience is always consistent: wonderful.
Fantastic breakfast options. Outstanding staff. Great location. Great price. Modern, comfortable and large rooms. A great place. This was my second visit and I plan on returning.
Located in the central, and easy to access to anywhere. Clean room and nice breakfast. The busy area, but it is possible to feel any festival hold on the piazza in front.
A special mention for good and central position, the professionalism and courtesy of staff and for perfect cleanliness. Beware, parking is public parking but decent and pleasant surprise with the maximum permissible height of 2.1 meters. Wi Fi without cost is a minimum of effort that could make this hotel for his guests. Too bad, especially because the cost would be minimal with the maximum of benefits...
Very friendly and helpful staff. Excellent location. Wide selection of top quality breakfast items.
The room was nicely furnished, the bathroom was large and the staff was particularly friendly and accommodating.
The staff was very friendly and spoke excellent English. They assisted me in what services that I needed.
We had a very pleasant stay. The room was ready when we arrived. It was clean and comfortable. Helga and Anton were gracious hosts. No. We enjoyed out stay and would recommend this hotel.
The clenliness of the hotel, the staff were excellent. While it was stated that the room facilities included tea/coffee maker, there was no such facility in our room.
Lovely clean hotel in excellent picturesque location within walkinvg distance to the train station. Good helpful staff. Enjoyed the breakfast. Lots of restaurants within walking distances to the hotel.
Very modern and clean inside
breakfast was perfect. The building and its architecture. Location in city center the wooden floors in the rooms make too much noise by walking
There was not a mini bar or a small frig
nice place extremely central, not expensive with your price, delicious breakfast buffet,
The hotel is centrally located and convenient. The staff speak excellent English and provide 24 hour service which made it easy to check out and go to the airport at 5:00AM. They serve an excellent breakfast. The single room was spare and the bed was not comfortable.
The breakfast was excellent. Fresh fruit, well-stocked foods, and plenty to offer. The location could not have been better- well positioned in the middle of town made it a great location to do some good city walking. The beds were a little small. If you don't like noise at night, you will be disappointed- there is a lot of pedestrian traffic and it can be noisy. But, I actually like that, so it did not affect me in a negative way.
Our room overlooked the main town square
Located in the middle of the city; the design of the rooms;