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The king sized bed was great, extremely comfortable. The staff at check-in was very friendly, welcoming and helpful. The complimentary breakfast was excellent, fresh food and good variety. The busy intersection of Smith and Atlantic that my room overlooked was noisy during the morning rush, making it virtually impossible to sleep in past 7:00 a.m.
We love the Nu Hotel. We stayed last year for our wedding and we enjoyed it so much we returned again for our anniversary. The staff, location and complementary breakfast and coffee in the morning are all great. We will definitely be returning!
Staff is friendly. Love that their is no carpet. Location is good. Closet way to small. Warm water , needs more water pressure.
Room with 2 Doubles for my son and myself was well appointed and large enough , no crowded feel. Great comfortable pillow top beds , very welcoming. Bathroom didn't have any exhaust fans , but that's about it.
Comfortable bed, modern look, friendly staff, great location. Surprised the cleaning staff didn't throw away coffee cups and put away hair dryer after first of three night's stay when tidying the room.
Stay is always nice, stress free, clean. Great complimentary daily breakfast!
Art work, decor Bed lights didn't work, bathroom walls including backsplash tile were dirty. Breakfast was mediocre.
The location was perfect and the staff was great. The room was well- appointed- very clean, enough space, comfy duvet, robes, an extensive and interesting mini bar selection, great internet. We also liked the quirky design features- hand painted art on the bedroom wall, cook light fixture, and the chalkboard wall in the bathroom was a pleasant surprise! We had a very hot room. The thermostat didn't seem to be working and there was no way of keeping the heating system turned on (it was winter, after all) and yet on a lower temp. Staff was very responsive and accommodating. Solution was to turn off the system and the hotel provided us with a space heater- which worked like a charm.
The bed was terrible as was the lighting in the room
Great staff! Not too far from the city. Very clean
Cleanliness. Lighting. View Room service very expensive. Internet should be FREE
the location was perfect for our main purpose in visiting Brooklyn. the lack of clarity over charges. When a price is quoted for the room, restaurant, drinks etc it should include all the taxes etc
The room was immaculate and the complementary items were from bath and body works. The bed was extremely comfortable with huge pillows. We requested a late checkout for our wedding night and they easily accommodated us. We requested a King size bed and did not get one. The room was extremely, extremely small for the price and we paid extra for a view and it was nothing spectacular (just the back of a few dark buildings).
This place is fine but by the time you add up all the extra charges - city taxes, state taxes, etc... what you thought was a decent price becomes 100 more. Next time I will select a lower price to start.