Would you like to save as your currency permanently or for this visit only?
The AC worked great. Our non smoking room reeked of cigarette smoke.
--the efficient check-in --the very large (by European standard) of the room --the absolutely excellent buffet breakfast included in the room price
Close to touristy areas It might be a 2 star hotel but that doesn't mean you skimp on cleanliness. It was also SO loud, even at 2am. When we called to complain about a domestic dispute in the room next to ours (throwing furniture and screaming) they said they'D get to it when they can. Didn't happen.
Excellent location, great price, good breakfast(included) The staff that received us wasn't so helpful and had a bad attitude
Great position: very close to the city center, to the main attraction and to public transportations
It was very clean, great localization, in the center but no notice when you sleep! Loved it Liked it all
Good location; nice staff; Spacious lobby and bar gives relaxed athmosphere and room to relax. Rooms basic but clean
The staff were nice. The hotel is in a very seedy, unsafe area. The room was cramped and even though it was a non-smoking room, it smelled like cigarette smoke.
everything! The welcome by the reception staff, the cleanliness of the hotel and room, the ambiance, the breakfast service and the "black" head waiter who was very pleasant and graceful in looking after us. The restaurant prices. 5 euros for tap water served from a bottle. Martini served straight in a regular glass rather than in a martini glass.
The room was spacious and clean. The breakfast room was an absolute horror, with hundreds of tourists fighting for food and a table. The facility is a disgrace to an otherwise decent hotel. The water in the shower was too cold and the pressure too low.
Very good hotel for the price no
The location was great and next to the centeral turistic spots. The staff was kind and allowed us to late check-out Excellent breakfast buffet. The room was cleaned everyday, and was fully equipped. WI-FI signal was poor and the room. There is no tea/coffee making facilities or bottled water in the room. I don't have antyhing else to say.
Excellent staff, nicely presented, food excellent
Space of the room plus bathroom facility, free internet connection by reception desk, helpful staff plus the facts that they remembered my previous stay and ensured same quality of room was provided to me
Everything - the room was fine, staff were all very helpful, friendly and courteous, the breakfast was excellent. The only minor fault was that there was no alarm clock provided in the room, although this was listed in the hotel's information details for the room.
The staff and the type of room. In spite of my request there was no glutenfree breakfast
You don't even get the second foot in the door before you're greeted by friendly and welcoming staff waiting to attend to your every need. The breakfast (if you choose to have it included) is a fresh, healthy and great quality variety also with impeccable service and choices. The rooms are adequately sized and the beds and pillows are quite plush. There are slippers and robes for your added comfort and the tea selection in the room is great. The bathrooms are fully equipped and have a very modern and Chiq decor. Room service was a bit costly (as it is with most hotels) but this was because while the quality of the food was great and fresh, I really didn't enjoy the flavor. It is conveniently located between the trams and close to the Brussels midi station. Also, on Rue Louise there are all the major high end brands for clothing, jewelry, shoes and perfume, there are chocolatiers and other typically European magazines. Once you head out the revolving doors of Rue du Châtelain, and turn right, you will see that there are many cafés, bars, bistros, and magazines (shops) along the way. The cuisine is mainly, Italian, French and English, and there are Asian restaurants and a conveniently located liquor store to get your Belgian beer. There's also a food store further down. In the opposite direction, about a 30 min stroll away, there is the European Parliament, and the Grande Place that hosts many of the museums, a must see is the Music Museum, and a must have is the Belgian chips/fries and waffles. Hopefully this helps! The dinner I ordered in room service was not a good taste for me.
Kindness of the staff, the size of the room and the bathroom - very modern and enjoyable. The minibar is cheaper comparing to other 5star hotel The standard breakfast is poor - It costs 25 euros and you only get miniature croissants and bread plus the hot chocolate was only made up of water
Booked it for guests, which seemed very pleased with the quality of the hotel compared to 4-star hotels which we usually rent for them. The only marginally negative thing is not to underestimate it's closeness to Louisa/Louize. It's about 20 minutes walking which isn't pleasant during rainy days and the tramline on the street is incredibly hectic.
The spacious comfort of the room, with its separate toilet from the bathroom. It was difficult to make the coffee maker work as I didn't know about the on/off switch at the back of the machine. It would be helpful if that information could be added to the instruction booklet.
The very helpful staff, the cleanliness, the size of our room, and the general ambience of the hotel I think that the breakfast was too expensive for a cold meal. Also there was no variety we spent 10 days with the same choice of 2 different cheeses and 3 cold meats. Also we had to pay for the coffee taken in our room.
Its convenience to the city centre and nearby shopping streets as well proximity of transportation. They do not have a lobby its more of a waiting area
beds were comfortable, staff weer helpful and food was good the airconditioning did not work on any of the 7 days we were at the hotel, it was stifflingly hot, bathroom wasn't ventilated, we asked 3 times if anything could be done
Hotel is very well located in the city center - ideal for tourists. Just couple of things spoiled whole Brussels experience: 1 - Discovered there were no towels in bathroom right after taking a shower, 2 - Late evening food from room service was foxy - a complete shame for a 4 star hotel.
Excellent location just around corner from The Grand Place Reception staff somewhat unhelpful but the concierge and staff very helpful and informative.
staff was very nice, location was perfect, room service breakfast was great
I thought the breakfast was nice, and the beds were comfortable. I had to ask to switch my room twice as I found the rooms depressing and not light or big enough. The room temperature was very cold and I had to ask for a space heater. I found some concierges helpful; others not. The food in their restaurant was not good and I had an issue with something I ordered. I also wished they had made laundry service available. The lobby is very cold and shuts down early, and there is no where to have a drink, read and relax. The bathroom smelled very funny, and I could not get them to fix this. I also received no offer of help with my luggage when I called down to say I was checking out. Overall, this hotel needs updating and to be much more cozy, light and guest friendly. There is a lot they could do to improve.
Great location, nice rooms and we thought the price was really reasonable.
Location is good. staff are excellent and very nice. Nothing
The bed was not very comfortable which is dissapointing from a hotel of this standard
Location and standards
Staff was very helpful and professional. My experience was exceptional. Everything met expectations.
Excellent overall, nice furnishings, perfect location. Wifi was spotty - signal was fine in the bathroom, but not on the bed. Absolutely nothing else to complain about, though.
The location close to Grande Place is excellent. Old fashioned bathroom, with even a little bit of moisture in the corners.
The wifi in the hotel wouldn't connect with my phone. The hotel is located in a very fashionable district, but with limited dining options. Most importantly the hotel DOES NOT provide airport transport, this was the main reason I booked with them. Any hotel can call a taxi to take you to the airport (at your own cost) that should not qualify as airport transport.
Friendly staff, quite room, breakfast on the room was at no extra cost Bathroom was a bit dated.
Free internet 1. Bed was not comfortable. 2. Noisy hotel 3. Breakfast buffet was poor 4. not value for the money we paid
It looks like your own beautiful mansion in a City. Very homely, luxurious. The restaurant is located in a conservatory and the hotel has small delightful garden. Some of the rooms and apartments are overlooking the garden. The shopping street Louisa is few minutes away. The old city is about 20 min walk. Right in front you will find one of the best chocolate manufacturer in the city, with small chocolate shop for degustation. If you walk in opposite direction to the centre, you will find some very good non touristic restaurants for local public. Don't miss the Quinquallery restaurant and Museum Horta
The hotel is beautiful, totally elegant... what more could one ask for?
Typical "belgian style", luxurious and with lots of personality. Classic rooms and furnishing, Very good situation in business/shopping district of Brussels. Hotel has an hamman we didn't use -but looked appealling. Booking arrangement at hotel was (very) inefficient. We had to change twice (!) before we got our room (first two were un-prepared, despite the fact that we arrived late in the evening). We got a free room upgrade in exchange.
Free Wireless Internet
Everything was perfect... room, accomadations, service and food were high level
The suite was wonderful, very relaxing weekend and the bed was very comfortable. Lovely views over the garden and a very peaceful location. Dinner in the restuarant was excellent and the wine selection was good. One thing to note - it is not a 10 minute walk to the antiques market - it is more a 20 - 30 minute walk!!
I stayed for 3 nights. The staff was very nice and helpful, the decoration and the atmosphere very warm and the buffet breakfast was excellent. Nothing.
Excellent, rather eccentric hotel. Room included a kitchenette Bit of a walk to reach the metro
The Bed was the best we have ever had in Europe. Very Clean and the Design of the rooms, especially the bathroom was fabulous. Simple, Elegant Style. Furnishings on outside terrazzo were fun and comfortable.
Absolutly nothing they dubble charge me for one nights accmodation and would not repay the money i had to call my bank and invovle the police still awayting refound Absolutly nothing they dubble charge me for one nights accmodation and would not repay the money i had to call my bank and invovle the police still awayting refound
Beakfast & resceotionist was quite helpful.
I like the room as well as the bar at reception level I was surprised to have to pay for a breakfast I did not have. But I suppose this had to do with the fact it came as a promotional, 'take it or leave it' package?
the comfortable room no
I love in this hotel in a prime location in the city center, markets, and particularly among the international fashion shops and the hotel staff friendly good spirit and vitality They freezing of 300 euros from your Credit for the duration of your stay + value of accommodation and breakfast, the Internet and the position of the vehicle is not free and at the same time expensive
Style and comfort of the room, Excellent professionalism and kindness of the staff
Well located near metro stop. Staff were pleasant and helpful
excellent professional helpful staff
Very polite staff
The service and Location was perfect. I expected more though especially that I got equal service in some 3 star hotels in Europe. I got equal service in some 3 star hotels in Europe. Therefore, the value for money is not worthy. I have asked the reception to give me a late check-out for an extra hour and he refused which made us leave the hotel early and stay in the Airport for an extra hour.
room veiw was fantastic panoramic veiw over city was awesome breakfast was super every thing you could want quite a long walk from grand place
Spacious room, great views across the city The bathroom fittings are very 1970s. They could do with putting in better shower units
The staff is great! They know me well by now and pamper me. The executive lounge was very dirty. Glass tables looked as they had not been cleanec in days! The service was much too slow. First time it was that bad.
Comfortable rooms, view from 15th floor, excellent breakfast Queen delxe plus room - it is not standard for 5 stars, it is 3 or 4. Bathroom was small, TV was old, shower was on the wall, not portable, without massage mode. Baths was for children, not for adults.
Service was very good, it was clean and quite luxurious.
The deal was great, staff good, breakfast nice and great that it was included as most Brussels hotels don't include it. The location is good, easy to get to and in a nice area. I would not say that the room we stayed in was 'luxury' or 5 star, although it was comfortable and clean. I think the staff may have been overworked/understaffed during breakfast service as it was difficult to get coffee and refills. The price of minibar items is terrible - 7 euros for a bottle of water (which is the same as a bottle of beer).
The hilton standard quality
High floor, quiet room
the place (louise) such nice place.
Everything was wonderful. I loved the special winter rate! That we had to leave.
the hotel was just nextdoors to the conference centre. A 5 seconds walk.
The staff was very friendly! The coffee machine in the room was awful!
Ideally located for my visit; great to have the Place Jourdan on the doorstep. Very comfortable bed, and good shower. When we needed a taxi straightaway, it took a long time (about half an hour) to arrive, and the concierge disappeared.
shower, bed, bar restaurant was closed
Extremely comfortable,good food and excellent service
All good, except internet price. Internet has to be payed in all locations. At least at the lobby it would be expected to have free access.
Everything was superb!! The staff at front office and the concierge desk excel and offer very professional service. Simply outstanding.
The staff was excellent, especially the concierge (a 40 (?) year old man with glasses). The room is ok, but the TV has only 2 English channels (news) despite having so many other channels. It is quite expensive for the quality. No one should have to pay for wi-fi internet!! Room was not ready when I arived in the morning from USA.
it was an Excellent Hotel. clean, quite. good location, good sttaff. NOTHING
the hotel room design is great,it provides a fantastic atmosphere of luxury
Staff was not helpful, beds were old and not comfortable at all (had two rooms to try since the first one had brown water in the bathroom since it wasn't used for a long time).
We thoroughly enjoyed our stay of three nights at the Stanhope. It was a convenient location for walking Brussels, and enhanced time there. The staff was great and accomodating of our needs. We loved our room which was spacious and nicely appointed. The only semi-negative thing I can say, is that the bed was quite soft, which was not good for someone with a bad back like me. Also, we asked to have some food heated up, and they said that they would send someone to take care of this for us. They forgot, and we had to call a second time.
Atmosphere was perfect. Nothing.
The 'romantic package' secured us a very good room for two nights in a first class hotel for a good price. Breakfast was poorly organised and choice was very limited. The garden is lovely though.
The interior decoration is very pleasant, rooms are quiet.
Close to EU Commission offices pillows too soft
Hotel facilities detail has incorrect information. According to detail when I book room, Wifi is available with additional fee (6.95 per day). However not only wifi, internet connection (LAN) was need additional fee. If I've known LAN connection was not including room charge, I was not book this hotel. This is totally incorrect information. Hotel must disclose not just wifi, even LAN connection require additional cost. If this was on hotel detail, I NEVER HAVE BOOKED THIS HOTEL.
Very fast and efficient check-in and check-out, room small but comfortable and well-equipped. Minor point : coffee-making facilities would be useful
One can count on the quality of the staff.
very clean room bit costy
Location The front edge of our wash basin was covered in duct tape as a whole chunk of marble had somehow broken off. Very unhygienic. We were moved to a "business" room for the 2nd night. The check-in took ages, partly because - we were told - we'd booked through an agent on line. The reception desk was woefully slow and undermanned. There was no concierge to help with taxis etc. A 5star hotel surely would have better public services & facilities. The decor was oppressive with extraordinarily low ceilings. The general impression was that the hotel had aspirations above its station! PS I haven't seen the guest reviews about this hotel.
At least one hotelbar which is not empty after 10pm ! Super ambiance
Very helpul staff when there were no taxis available!
Rooms were nicely decorated Found our shower didn't work in the first room. We were then transfered and the second room had a door with a faulty lock, no security chain and a safe that didn't work. Also no shower curtain.
Price for week-end. Confortable room. It would be better rated Little bit old and too dark. It would be better rated 4 stars instead of 5
your customer service About the taxi men , When they drive from the hotel to the air port?
Staff was nice and helped me out quickly to solve problems with the TV. there is a little too much wear and tear considering what I paid for my room. Location is not the best either.
It is definetly not a quality star hotel. The restaurant is not open during sundays and holidays. A lot of malfunctions with the 2 elevators and the room was done always after 2. Maybe it was a qualiy hotel before, but now not really...
Very comfortable beds, good sized rooms tastefully furnished and could not hear the lift. We opted not to have breakfast at 27 Euro per person as we felt this was somewhat over the top.
The hotel is in a very good location, many institutions are just around the corner; it has it's own style, staff rather helpful However, bathrooms and rooms needs some. restoration and cleaning; overall, everything is a little bit outdated
Public parking is next door to the hotel. Breakfast is really good.
Well located near a Metro station and in shopping area Hotel must be close to a police station as there was a lot of noise from sirens. Breakfast wasn't included in the price and was expensive for a family of 4.
central,confort,clean,excellent reception specially mrs ASMA EL BORJI ,excellent image of the hotel the bath room is poor in soaps and shampoing..the price of breakfast is high
Nice hotel good location staff were responsive There was a problem with the Hot water
all the staff friendly and fully co-operative the rooms are not sound proof
The location was excellent. We only stayed 1 night so didn't have time to really assess the hotel facilities
Location and Value for money
staff are friendly and co-operative the rooms are not sound proof and electric connection are not near the bed,
Cheerful pleasant staff
The location is excellent. Close to all transport and shopping centres as well as good restaurants. It is reasonably priced as well. The rooms are not isolated as such is the adjoining room noise disturbing. The breakfast is of poor quality for the price.
large room. no hot water during 1 day!
No hot water first night
The staff was very friendly and helpful, I got a free map of the city centre with an explanation. The room was very nice too, it was clean and the big bed was really comfortable. Four Points was a good choice.
Rooms were big and bed was good Location, as it's still quite far from the centre. Staff was ok but not very friendly. It's a basic hotel. The stars and price would make you expect something a lot better.
The staff spoke english well and gave us great tips about travelling around in the city Yes......it said that they had massages in the hotel information.......but when i got there, they told me that it was a massage shower; not a person. I was very disappointed!
Comfortable bed and friendly staff. Location not very central but right on tram route. Nothing to do in the hotel, but only intended to sleep there so not of a concern.
High price for in house films
Customer service was superb Location was too far from the Grand Place, had to take a bus or tram, then walk to get there, since it was snowing, it didn't make it too comfortable of a stay for us. I'd stay closer downtown next time, but for the cost, it was very reasonable.
Nice,comfortable rooms.Good breakfast.In all, good value for the money paid. A bit too far from nearest Metro-station.
location, friendly staff, cheap parking, big room Free intyernet provided only in the lobby
The comfort and cleanliness of the room no
Warmly greeted and treated like family I had no coffee in my room. That means housekeeping is not following procedure and the decay will be quick
Nice and silent room
Spacious rooms, facilities and location Pay for wi-Fi, staff could be a bit more friendly.
Does not reflect publicity that is make in Internet
The room was very well kept and beautiful even though there was not much of a view. The beds are extremely comfortable - I slept like a baby. They provided a cot for our baby to sleep in with a little teddy bear as a gift to her. They go above and beyond what a client expects which is something I always look for in service anywhere I go. The only thing I can suggest is for the front desk people to be a little friendlier/open. They are in everyway very professional but there should be that extra put in there to make you feel comfortable like a smile. Otherwise in general, everyone there was very friendly and attentive to our needs. I would also suggest a bigger elevator.
The receptionist was fabulously helpful There was a bit of a lack of welcome in the lounge bar, so we chose to eat elsewhere (the gentleman on reception was extremely helpful in suggesting alternatives!)
well run hotel, friendly staff, comfortable quiet room at the back, excellent hot and cold buffet breakfast with large choice at 07.45, breakfast included in week end rate very small wardrobe like a cupboard, air conditioning noise even when switched off !
Staff very friendly; spacious room, good working space; comfortable beds; good insonorization. cleanliness not spotless; reception often congested.
The king size room was very impressive and the facilities in the room was good. The staff were helpful and friendly. They resolved a billing issue I had in a very positive way. Many of the advertised sports facilities did not work or were broken. This is a shame as it lets the hotel down a little.
Natalie at Recdption was most friendly and helpful. On the Monday morning bread was in very short supply at breakfast. When I requested some bread (all of the baskets being empty at 9.40) I was given two rock-hard scone-type rolls which were an off-putting grey colour. There were no drawers in our bedroom for clothing. The bath was very slippery when showering.
That they helped us booking another hotel. They have two types of rooms. We went with the four of us and two people in our little group got the older room (we all payed the same). The difference between rooms is like night and day. The older rooms are really small, look old and the shower had a smell in it like somebody urinated in it. Of course we went back to the check-in counter and there they said that are rooms were full and it was not possible to give another room. Talking to the woman behind the desk was like talking to a mute. She did not respond to anything. I thought she was looking to help us out and after fifteen minutes of saying nothing she suddenly said "Can I help you?" I Really felt like being in an episode of Fawlty Towers. I can recommend not to book here.
spacious rooms, this time very nice staff (not always in the past), very good breakfast, good restaurant, excellent location iron in room durty at bottom but they gave us a board and good steam iron instead
Location is good, close to good shopping. City Center is walkable but it's a bit of a hike. Room was spacious, beds were comfortable. I didn't take advantage of breakfast but at 13 euros it looked like a very good value. Despite paying for a room for 3, they provided no sheets for the pull out bed. Similarly, not enough towels and certainly not enough coffee in the morning! Room was too warm despite adjusting the A/C to the maximum setting. Strange sulfur smell coming from the bathroom.
nicely situated and nicely decoarated hotel. very decent. I recommend
Very pleasant stay, comfortable well appointed hotel. Good location. Excellent value.
Everything worked great. Personnel was very helpful. Cleaning was exceptional. Good location. Room interior was old and worn.
The staff, in particular Nancy, were absolutely fantastic and made for a very pleasant stay. The Hotel and location were stunning. Great stuff altogether.
The room was fantastic and the staff very helpfull
The location of the hotel was great to get to other areas. The packing of the hotel has low capacity in the parking garage and the hotel parking lot has no security my car got broken Into and all the items in my trunk and inside me vehicle were stolen.
It was in the middle of the city and shopping malls I was told it is 5 star but it was only 4 star !!
Very nice playced.
nice,large room and common areas were very attractive high cost of internet service-this is free in many hotels
Le Plaza is a dream hotel. Best ever. Location, staff, room everything great. Breakfast was a bit expensive
Perfect location :)
Fabulous service from the Concierge, ALL staff v courteous, helpful and the best service I have had in a hotel for a very long time! The room maid even put a bookmark in my book!
Staff friendly and efficient, concierge particularly
Front desk staff was wonderful -- rooms were comfortable. Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.
A bit overpriced, the breakfast good but to expensive. The best is the location !
Quick check-in, discreet personnel
Very central, easy to walk anywhere in city center, very good hotel facilities and friendly hotel staff. Because of the very central position of the hotel, street noise goes around the clock day and night, which is a problem for the rooms looking at the streets.The bar served moistened nuts and the reply was "this is what we have".
Location not free internet
Location is fantastic; staff is wonderful. It's a very nice hotel.
helpful staff, center of the city for the price i paid, wroth it!
we liked the quality and luxury, and the staff's friendliness as well as the italian restaurant few things minor like no iron board and was a bit pricy and minited room service options
location is great! we had problem with room service. couple of days before arriving we ordered, prepayed a small birthday cake for 60euro wich they could not take to the room from the kitchen in 45 minutes after asking for it, so we could not wait for it. They explained that they were to busy.
The hotel was friendly and my room was pleasant. The bathroom was clean and modern, central heating worked and windows opened to give fresh air. the room smelled fusty when I arrived (but I could open the windows to air it) and the communal areas were a bit shabby. A lick of patent and new carpets are much needed. My TV didn't work.
very good location; good breakfast; large room; however a bit run-down (curtains), overall positive see above (room maintainance - curtains were partly ripped) but quite clean.
Cool lobby, good breakfast and friendly staff. Fifth floor room a bit odd. I had to hike up to my room via a very dark and narrow staircase. Please increase the lighting behind the door!
The staff were very helpful (even though very over-worked). The breakfast was also quite good. I wouldn't classify it as a 4 star hotel. The safety deposit box and hair dryer in my room were broken, so I had to change rooms. Then the TV didn't work properly in my second room.
This family run hotel was excellent- charming, comfortable and gave a good breakfast. The owners are very pleasant and helpful and the decor is in keeping with the history of the building. The fact that it is a protected building means that some rooms are accessed by a very steep flight of stairs, not a problem for the able-bodied but could be difficult for the less able.
niks I booked a room with a flatscreen tv , een bank , coffie en tea facilities but it was totally not there . I asked the front desk where I can park the car but he didn't told me that I need to pay .
availability of the staff
the hotel is very old, you can hear every movement of other people staying in the hotel which is not nice especially in the morning
Quiet small hotel in a fairly central zone of the upper part of the city of Brussels. Good connections (tram) to city center and points of interest. In easy walking distance of the Royal Palace and National Museum of Fine Art. It was also very close to the place where the conference I attend was held (Bibliotéque Solvay) The staff were civil and helpful. The in house WiFi internet service (charge Euro 15 per 24 hours) functioned fine. One problem from my point of view (I'm an academic) was that the lighting in the room I was given was not very bright, making it difficult to read and work in the room in the late afternoon/evening. The television decoder was also difficult to operate, and sometimes it kept switching on and off of its own accord. There was no access to BBC World and CNN for some reason. When I arrived, the in room safe did not work (no battery) and the minibar had no contents at all except for an old bottle of milk and a dried out piece of cheese (or something similar). Since I was there for such a short time, I did not bother mentioning these issues to the staff, but I recommend that more attention be given to such details before guests arrive.
location, breakfast, peaceful
The courtyard view from Room 101
Your hotel was an excellent choice! It was very clean, the staff was extremely helpful!!! Especially one of the bellhops and I wish I took his name because he really went above and beyond to be helpful! It was an amazing value for our money! The breakfast was excellent too.
I liked the swimming pool, the sauna, the room and the breakfast is very good When we arrived the room was not ready, which was a bit annoying. We were promised bathrobes to go swimming but it took them 2 hours to bring them to the rooom. However with check out we were offered our minibar expenses for free which was very kind.
The hotel is clean, comfortable and ideally located for my purposes. The staff are friendly and cheerful. This is not the first time I have stayed here, and certainly not the last.
The hotel must provide a smoking-area, or a kiosk outside the hotel for the smokers to be protected from the cold and rain while they smoke.
They gave us a executive deluxe suit instead of a deluxe room because we arrived late and deluxe rooms has finished. Suit was very big, comfy and clean. Parking is 21 euros for a night, internet connection is expensive. Also they billed us the breaksfat but the it must be included to our reservation so we have to show them our booking papers. And dont use minibar.
The staff we very friendly and helpful on desk. They also let me have a late check out at no extra cost! B'fast was a very wide selection Dont bother eatting in the hotel in the evening. Over priced, not great service and food was just about standard! However in the bar very friendly and cheaper bar snacks
Easy walk to city center, good bus service, and nice resturant very close. Room was very quiet and buffet breakfast was excellent. Entire staff was very helpful/friendly. Free covered parking was a bonus.
My room was very spacious, positioned at 5th floor very quite, which is very important for a business trip. Amreican breakfast was excellent, stuff fast in refilling empty plates. Sauna and pool servise is very good, not to crowded, so one can enjoy there time in sauna as long as they want.Staff at the reception very well informed and happy to help.
design, swimming pool, breakfast that fact that Juzzi didn't work.
good location, service, rooms and breakfast. would definitely stay there again