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Hotel Serrano Palace

Playa Son Moll s/n, 07059 Cala Ratjada, Balearic Islands, Spain
+34 971 563 350

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+34 971 563 350
Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

9.3/10 Excellent
Based on 919 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.6
  • 5.1

Good to know

  • Great menu
  • Professional service
  • Spacious rooms
  • Friendly service

Nearby

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    About

    With a stay at Hotel Serrano Palace in Cala Ratjada, you'll be near the beach and minutes from Playa Son Moll, and close to Cala Ratjada Port. This 5-star hotel is within close proximity of Sa Torre Cega and Cala Gat Beach.

    Rooms

    Make yourself at home in one of the 153 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and bidets.

    Amenities

    Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Wi-Fi
    • Complimentary breakfast
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Game room
    • Spa
    • Child pool
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 919 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.6 "Perfectly clean."
    • 9.6 "World class service."
    • 9.4 "Very comfortable."
    • 9.4 "Terrific location."
    • 5.1 "Internet is average."

    Overall rating

    9.4 Excellent
    Based on 744 reviews
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "Clean pool, said 100%."
      8.0 "80% thought the dining area was clean."
      8.9 "89% said the bathroom was clean."
    • 9.6 "Excellent wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
      9.7 "97% loved the sauna."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.6 "96% said the reception staff was great."
      8.1 "81% said the recreation staff was great."
      10.0 "Housekeeping was great, according to 100%."
      9.7 "Management was excellent, said 97%."
      7.1 "71% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
    • 9.4 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      9.2 "92% said the beds were comfortable."
      9.7 "97% liked the big bathroom."
      7.9 "79% thought it was pleasantly quiet."
      7.8 "78% were satisfied with the air conditioning."
    • 9.3 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 4.9 "Internet is poor."
      4.8 "52% said the wifi quality was bad."

    Overall rating

    9.3 Excellent
    Based on 128 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.7 "97% said the reception staff was great."
      7.3 "73% said the recreation staff was great."
      9.8 "Management was excellent, said 98%."
      10.0 "Housekeeping was great, according to 100%."
      7.9 "79% found the restaurant service to be one of the best."
    • 9.4 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
    • 9.3 "Very comfortable."
      9.8 "98% thought rooms were spacious."
      9.1 "91% said the beds were comfortable."
      7.6 "76% thought it was pleasantly quiet."
      9.8 "98% liked the big bathroom."
    • 4.6 "Internet is poor."

    Overall rating

    9.5 Excellent
    Based on 45 reviews
    • 9.7 "Perfectly clean."
      9.6 "96% said rooms were clean."
    • 9.7 "Excellent wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Very comfortable."
      9.9 "99% thought rooms were spacious."
      9.4 "94% said the beds were comfortable."
    • 9.3 "Terrific location."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Great menu"
    "Professional service"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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