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the quality & service the Gym was too warm and machines were too old and broken
The food was very good. Sitting outside on the patio of an evening, facing the beach. Lovely atmosphere. No. We have stayed there several times and always enjoy our visit.
Minibar was empty, service very very slow, not a 5* hotel by any means
Very clean , Food good , Large bedroom , Staff good. Not enough staff particulaly in reception and bars. Paying for extras eg safe in room. Although it is a smart clean hotel it is not 5 star.
Friendly service, spacious rooms and pleasant gardens. It felt like a smaller place than it was because the accommodation and the pool areas were broken up into smaller parts.
Balcony overlooking swimming pool
Hotel had good facilities, the staff were very friendly. The hotel was catering more for the German market. Nice big pool area. Room was very clean and we had good facilites in our self catering apartment. Our room was over the service entrance and therefore quite noisey during the day.
very useful to our necessities and comforts..every single detail accuratly prepared, we are just ready to have an other holiday in the same structure... no
good breakfast it was awful with small children! trampoline didn't work, elevator was too narrow for baby pram, there was neither microwave nor kettle.The territory wasn't fenced. We understand why so few toddlers and babies in the hotel.
The appartment was large and nicely furnished, with two balconies. Walking distance from the seaside promenade. Close to the supermarket. The hotel is located at least 1.5-2 km from the nearest beach (not 500 m) and not in the pine forest but at the street(s). Rather noisy at night. The hotel used to turn off central air-conditioning at night. This happened on the first 2-3 days of our stay and substantially disturbed sleep. No room cleaning the day before our departure.
Services and breakfast Sometime people little bit noises
The staff were great, especially the kids entertainment team! The accomodation was of a high quality. Noting really... had a great holiday!
The hotel has good selection of facilities, great breakfast, and is on short walking distance to the city center/marina and 5 min. to the beach. We got big apartment, overlooking the streets. During the nights it was very noisy due to the traffic and we had hard time to sleep. Also the walls are so thin, we were hearing our neighbor's TV all the time, as well as anybody that’s on the staircase.
By accident we booked a double room instead of a twin room. When we got there we asked if they had any twin rooms available. They did not at the time, so they upgraded us to a suite apartment with no extra cost. The staff is all very kind and helpful. I recommend Prinsotel La Pineda to everyone!!
very pleased indeed without any reservations. can use these remarks for your publicity if you wish. Thankyou, will return.
location, lovely staff, nice food
An excellent location wth great pool, Rooms were good and comfortable and in good condition. Staff were friendly and meals were varied and of good quality. Entertainment excellent with good acts. Downstairs lobby area ladies toilet was bad as no towel, toilet tissue. TV channels not good as no international Sky news or Sports channels. Only found a few Spanish and German channels.Menue not in English only Spanish and German.More pool umbrellas needed as in short supply and Germans left towels and umbrellas on and next to the sunbed, went off for day and came back to claim the sunbed. If you leave for the day from Hotel you should not be allowed to retain beds and umbrellas as not enough. Indoor pool could be more inviting with plants etc as in the promotion photos. .
The staff were really friendly and helpful (particularly receptionist with brown hair and housekeeping lady with blonde curly hair). The location is the best out of all the hotels. Sometimes frustrating that you cannot drink a large bottle of your own water beside the pool.
staff in kichen. long story....
Good location for the beach and convinient to shopping and town.Friendly service. For a longer stay it is a must to have a room with ocean view!
Staff were very friendly and helpful The decor was a bit outdated.
I liked food, facilities like pool, spa, minigolf, bar,.. The room was very old style, need to be renewed, particularly the bathroom
The spa area is excellent! Staff was great and gave us wonderful recommendations. The breakfast buffet made the hotel a great value for the money.
We were very impressed with the new spa, the staff were all really pleasent and helpful. The food selection was fantastic. We even wanted to stay an extra night we were so comfortable but unfortunately the hotel was fully booked, not surprising.. will definately go again.
The service and location of the Bella Playa are very good, Port, Town and Beeches all within easy walking distance. The hotel makes every effort to make you feel at home and want for nothing we will be going again soon .
The staff showed an excellent attention to detail. This meant that the rooms were well cleaned, requests were carried out straight away, displays were well looked after. The air conditioning broke for a couple of days which made the room hot. This was fixed quickly once the motel manager was told. The beds in the tripple room were sofa beds instead of real mattress beds.
The restaurant and the placemnt of the hotel Missing climatization in the halls and staircases - missing a bar area
Friendly family run business, would definately stay again!
Excellent hotel and staff
Lovely hotel and hospitality Bedroom a bit on the dark side. Bathroom suite a little bit old.
Excellent food. Lovely garden. Excellent service from attentive staff Can be nosiy at night in rooms facing street.
Location Shower wasnt working properly and the beds and pillows were very uncomfortable
A thoroughly enjoyable hotel with very friendly owners. Rooms are full of character and the whole place just breathes quality. Breakfast and dinner may be a bit expensive for Mallorcan standards (by the way - quite normal compared to European hotel restaurant prices), but the freshness of the products is outstanding! An alternative location for a similar breakfast is at La Bodeguita (€ 8+ pp) wich is a mere two minute walk, just follow the road down to the beach and turn left. For dinner we enjoyed Ca'n Maja at the marina: fresh fish, very affordable and not 'too touristy'.
The hotel was just wonderful, we enjoyed every minute! No
Perfect in every way!!!!!!
Nice hotel in the centre of the city. Nice staff, nice place, nice hotel. food wasn't excellent
A small hotel with surrounding parking spaces in the street. Food basic. Room clean but a bit cramped. Good value for a three star low budget hotel. Our room looked directly into another hotel so kept curtains closed