Overview

Gran Caribe Resort & Spa

Boulevard Kukulkan, Km. 11.5, 77500 Cancun, QR, Mexico
+52 998 881 7300

Rp 2,613,334+

Overall guest ratings

8.6/10 Excellent
Based on 3,318 reviews

Review highlights

  • 9.4
  • 9.4
  • 8.8
  • 6.1

Good to know

  • Friendly atmosphere
  • Nice building
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    The upscale and vibrant All-Inclusive Gran Caribe Resort stretches along a quarter mile of Cancun´s ecologically recognized white sandy beach. It is an awe-spiring resort, where style and service come together in "gran" fashion. Situated in the heart of Cancun´s famed hotel zone, this Mediterranean-style resort provides a first class vacation experience, combining renowned Mexican hospitality with it´s unique Brand of attentive service.

    Distinguished for its excellent location, stylish elegance and lively ambiance, this popular beachfront resort offers a variety of accomodations perfect for couples, singles or families including spacious Junior Suites, Family Junior Suites, Master Suites and Presidential. Gran Caribe Family Junior Suites, Junior Suites, Gran Master Suites and Gran Presindetial Suites comfortably accomodate up to 5 people (2 adults and 3 kids or 3 teenagers).

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    Gran Caribe Resort & Spa

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
    • Golf
    • Indoor pool
    • Tennis
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 3,318 reviews
    • 9.4 "Excellent breakfast."
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      9.7 "Near to public transport, according to 97%."
      10.0 "Good access to the airport, said 100%."
      9.2 "92% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the recreation staff was great."
      8.7 "87% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      9.7 "Lovely bar service, according to 97%."
      8.5 "Housekeeping was great, according to 85%."
      7.5 "75% were happy with the room service."
      8.8 "88% said the concierge service was amazing."
      7.0 "Lovely pool/beach service, according to 70%."
      8.8 "Hotel security was great, thought 88%."
      8.6 "86% said the tour guides were very nice."
      10.0 "100% liked the wellness staff."
    • 7.4 "Tasty food."
      8.8 "88% enjoyed the snacks that were offered."
      8.4 "84% were happy with the price."
      9.0 "Yummy desserts, said 90%."
    • 6.3 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.2 "Only 52% found the balcony ok."
      5.8 "Only 58% thought the shower was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.1 "Pool is mediocre."
    • 5.0 "Average comfort."
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    Overall rating

    8.7 Excellent
    Based on 1,725 reviews
    • 9.5 "Excellent breakfast."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.0 "80% said the recreation staff was great."
      8.9 "89% found the restaurant service to be one of the best."
      9.6 "Lovely bar service, according to 96%."
      8.3 "Housekeeping was great, according to 83%."
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "High value."
    • 7.0 "Tasty food."
      8.5 "85% enjoyed the snacks that were offered."
    • 6.4 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.7 "Only 67% said rooms were clean enough."
      5.7 "Only 57% found the balcony ok."
      6.1 "61% thought the minibar was ok."
    • 5.0 "Pool is mediocre."
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    Overall rating

    8.5 Excellent
    Based on 1,426 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent breakfast."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
      8.3 "Housekeeping was great, according to 83%."
      9.4 "94% found the restaurant service to be one of the best."
      7.1 "71% were happy with the room service."
    • 8.7 "Bar is amazing."
    • 6.5 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
    • 6.3 "Pool is mediocre."
    • 6.0 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.8 "Only 58% found the balcony ok."
    • 4.5 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      2.4 "76% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
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    Overall rating

    8.5 Excellent
    Based on 165 reviews
    • 9.5 "Wonderful beach."
      8.9 "89% appreciated the clean beach."
    • 8.9 "Location is great."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.8 "Good amenities."
      7.3 "73% thought the building was wonderful."
      8.6 "86% found the grounds to be nice."
    • 7.5 "Tasty food."
    • 5.9 "Rooms are ok."
    • 5.8 "Pool is mediocre."
    • 5.0 "Vibe was decent."
    • 4.9 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Nice building"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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