Overview

Gran Caribe Resort & Spa

Boulevard Kukulkan, Km. 11.5, 77500 Cancun, QR, Mexico
+52 998 881 7300

Rp 2,773,334+

Overall guest ratings

8.6/10 Excellent
Based on 3,027 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.2
  • 6.4

Good to know

  • Friendly atmosphere
  • Recreation staff is nice
  • Professional service
  • Friendly service

Nearby

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    About

    The upscale and vibrant All-Inclusive Gran Caribe Resort stretches along a quarter mile of Cancun´s ecologically recognized white sandy beach. It is an awe-spiring resort, where style and service come together in "gran" fashion. Situated in the heart of Cancun´s famed hotel zone, this Mediterranean-style resort provides a first class vacation experience, combining renowned Mexican hospitality with it´s unique Brand of attentive service.

    Distinguished for its excellent location, stylish elegance and lively ambiance, this popular beachfront resort offers a variety of accomodations perfect for couples, singles or families including spacious Junior Suites, Family Junior Suites, Master Suites and Presidential. Gran Caribe Family Junior Suites, Junior Suites, Gran Master Suites and Gran Presindetial Suites comfortably accomodate up to 5 people (2 adults and 3 kids or 3 teenagers).

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    Gran Caribe Resort & Spa

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 3,027 reviews
    • 9.6 "Wonderful beach."
      8.9 "89% appreciated the clean beach."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Near to public transport, according to 90%."
      9.5 "City centre within easy reach, said 95%."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "Excellent breakfast."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      8.8 "88% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
      9.7 "Lovely bar service, according to 97%."
      8.7 "Housekeeping was great, according to 87%."
      8.9 "Lovely pool/beach service, according to 89%."
      7.0 "Excellent childcare, thought 70%."
      7.1 "71% said the concierge service was amazing."
      9.1 "91% said the tour guides were very nice."
      10.0 "100% liked the wellness staff."
      8.0 "Hotel security was great, thought 80%."
    • 7.4 "Tasty food."
      8.6 "86% enjoyed the snacks that were offered."
      8.3 "83% were happy with the price."
      7.5 "75% enjoyed the fish/seafood dishes."
      7.9 "79% thought the dining area was clean."
    • 6.4 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      5.3 "For only 53%, the bathroom was ok."
      7.0 "70% enjoyed the shower."
      5.2 "Only 52% found the balcony ok."
    • 5.7 "Pool is mediocre."
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    Overall rating

    8.7 Excellent
    Based on 1,483 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.2 "82% said the recreation staff was great."
      8.6 "86% found the restaurant service to be one of the best."
      8.4 "Housekeeping was great, according to 84%."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "High value."
    • 7.0 "Tasty food."
      8.4 "84% enjoyed the snacks that were offered."
      7.5 "75% thought the dining area was clean."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.5 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
      5.4 "Only 54% found the balcony ok."
    • 5.1 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
    • 4.8 "Pool is below average."
      2.9 "Dirty pool, said 71%."
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    Overall rating

    8.5 Excellent
    Based on 1,331 reviews
    • 9.6 "Wonderful beach."
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to sightseeing."
    • 9.2 "Excellent breakfast."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
      9.0 "90% found the restaurant service to be one of the best."
      8.6 "Housekeeping was great, according to 86%."
    • 7.1 "Tasty food."
      8.7 "87% enjoyed the snacks that were offered."
    • 6.3 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.2 "Pool is mediocre."
    • 5.5 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.4 "For only 54%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
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    Overall rating

    8.5 Excellent
    Based on 211 reviews
    • 9.7 "Wonderful beach."
      9.1 "91% appreciated the clean beach."
    • 8.8 "Location is great."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.3 "Tasty food."
    • 7.2 "Good amenities."
      8.4 "84% found the grounds to be nice."
    • 6.0 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 5.6 "Pool is mediocre."
    • 5.5 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 4.8 "Vibe wasn't good."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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