Overview

Krystal Urban Cancun

Avenida Sayil SM4A, Lote 7, 77500 Cancun, QR, Mexico
+52 998 848 8000

Rp 933,334+

Overall guest ratings

7.9/10 Good
Based on 1,055 reviews

Review highlights

  • 8.3
  • 7.2
  • 4.6
  • 4.2

Good to know

  • Comfortable beds
  • Great shopping

Nearby

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    About

    At Krystal Urban Cancun, you'll be within a 10-minute drive of La Sagrada Familia Parish. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a fitness center are other highlights, and rooms offer balconies and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Child pool
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,055 reviews
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Great parking, according to 75%."
      7.9 "Near to public transport, according to 79%."
      8.9 "89% liked the proximity to sightseeing."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      9.1 "91% said the booking process went smoothly."
    • 6.8 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.7 "Only 57% said the rooms were modern."
      5.0 "For only 50%, the tv was ok."
    • 4.6 "Pool is below average."
      2.1 "Dirty pool, said 79%."
    • 4.2 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      2.1 "Dirty pool, said 79%."
    • 4.2 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 516 reviews
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.5 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 6.3 "Average comfort."
    • 4.8 "Pool is below average."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.1 "Not very clean."
      4.1 "59% said rooms were dirty."
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    Overall rating

    8.0 Good
    Based on 232 reviews
    • 8.4 "Location is great."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.2 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.3 "Pool is below average."

    Overall rating

    8.3 Excellent
    Based on 31 reviews
    • 8.3 "Location is great."
    • 7.1 "Good service."
    • 5.8 "Rooms are ok."

    Overall rating

    7.7 Good
    Based on 274 reviews
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.2 "Only 52% said the rooms were modern."
    • 6.0 "Average comfort."
    • 5.7 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was modern."
    • 4.7 "Pool is below average."
      2.6 "Dirty pool, said 74%."
    • 4.5 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      2.6 "Dirty pool, said 74%."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

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