Overview

The Royal Sands & Spa

Boulevard Kukulcan Km. 17 - Lotes 49, 50 Y 51, 77500 Cancun, QR, Mexico
+52 998 881 0100

Rp 3,653,334+

Overall guest ratings

8.8/10 Excellent
Based on 1,958 reviews

Review highlights

  • 9.3
  • 9.3
  • 9.1
  • 5.2

Good to know

  • Clean rooms
  • Friendly service
  • Clean hotel facilities
  • Great shopping

Nearby

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    About

    The Royal Sands & Spa All Inclusive, a 25-minute drive from the airport, is centered on Cancún’s Caribbean shore, with direct access to the white sand beach and crystal-clear water. Guests can walk 10 minutes to Kukulcan Plaza, which offers plenty of tempting shops, bars, and restaurants.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Childrens programmes
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Private beach
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Game room
    • Child pool
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 2,435 reviews
    • 9.3 "Excellent pool."
      9.2 "Clean pool, said 92%."
    • 9.3 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.7 "87% said rooms were clean."
      9.2 "Clean pool, said 92%."
      10.0 "100% thought the dining area was clean."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
      7.6 "City centre within easy reach, said 76%."
      10.0 "Near to public transport, according to 100%."
      7.9 "Easily accessible by car, said 79%."
      7.8 "Good access to the airport, said 78%."
    • 8.9 "Good value."
      9.0 "90% were happy with the price."
      8.3 "83% thought it was a great value."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      7.4 "74% were happy with the room service."
      9.0 "90% were happy with the shuttle service."
      7.4 "Housekeeping was great, according to 74%."
      7.8 "Lovely pool/beach service, according to 78%."
      9.6 "Lovely bar service, according to 96%."
    • 5.2 "Vibe was decent."
      6.2 "62% thought the atmosphere was somewhat friendly."
      5.9 "Only 59% thought, the hotel was luxurious."
    • 4.9 "Internet is poor."
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    Overall rating

    8.7 Excellent
    Based on 1,168 reviews
    • 9.2 "Perfectly clean."
      9.9 "99% thought it was clean."
      8.4 "84% said rooms were clean."
    • 9.0 "Excellent wellness & sports facilities."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.8 "Good value."
      9.2 "92% were happy with the price."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      9.1 "91% were happy with the shuttle service."
    • 6.3 "Rooms are ok."
    • 4.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.9 Excellent
    Based on 1,266 reviews
    • 9.4 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.9 "99% thought it was clean."
      9.3 "Clean pool, said 93%."
    • 9.3 "Excellent pool."
      9.3 "Clean pool, said 93%."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Good value."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.3 "73% were happy with the room service."
      8.6 "86% were happy with the shuttle service."
      7.6 "Lovely pool/beach service, according to 76%."
    • 5.0 "Vibe was decent."
      1.2 "88% criticized the unstylish hotel."
    • 5.0 "Internet is average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Clean hotel facilities"
    "Great shopping"
    data provided by TrustYou

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