Cons: Had no vehicle available except a 15 passenger van. Which then left me stranded at the airport. I thought that even though I reserved a "special car" it would actually be a car not a ridiculously large van that is in no way appropriate for my needs. It should have been clarified that that was a possibility when I reserved the vehicle online. Overall very poorly disappointed.
17 Sep 2016
It was a horror show
Cons: I got to the rental counter and was informed the only car available was a 15 passenger van and the was nothing they could do - take it or leave it. The rental agent was fine - she felt awful. I declined and walked next door to Enterprise and rented a more suitable car though it ended up costing me an extra $150'or so for the rental
17 Sep 2016
Reservation but no car
Cons: Apparently the folks at Dollar were aware that booking on Kayak did not lead to a car. They stated those folks do not know what cars we have or not. Not cool.
20 Sep 2016
Cons: There was no car available when we got to the airport to pick the car up except for a 15 passenger van.
27 Oct 2016
Car Interior not clean
Cons: The interior of the car smelled kind of gross and the interior wasn't very clean. Food particles in various places and long blonde hair all over the passenger seat.
Cons: They rented another reservation right out from under me because I wasn't at there desk within two hours of the time I said. I ended up having to drive a uhaul to Denver instead. Poor customer service and no desire to fix it. The van they gave us had some of the worst tires I've ever seen. Won't ever rent with thrifty again.
28 Sep 2016
Pickup and drop off challenges but still good valu
Pros: The price for full size rental
Cons: Had to wait 40 minutes for a car to be available. Return location in rental return not well marked. Asked some one from another company where the thrifty spots were but never found a row with a sign and finally just parked in an open space. So price was worth the extra time if you have flexibly in your schedule but not if you are in a hurry.
19 Oct 2016
Pros: NO CARS AVAILABLE WENT TO BUDGET
7 Nov 2016
Pros: Quick easy pick up process
Cons: If you drop off after hours you will leave the car in an unlit parking lot and the walk to the terminal is lengthy. If someone happens to hit your car after you drop it off you would have no recourse with regard to any damages Thrifty may charge to you.