Pros: Staff were very friendly and polite. Vehicle was in good condition.
Cons: Although the booking had been made correctly by my company and the card payment details were provided, I had to leave my personal credit card details as security before the vehicle was released to me. I then had to return the following day with my company secretary to avoid being charged twice for the booking. A very inconvenient experience, as this involved a 50k round trip to the airport. The booking was for a SUV, but the vehicle provided turned out to be a 4wd pick-up truck with a hard cover at the back, no luxury features and no built-in GPS system, which was disappointing considering the price we paid.