Pros: I really liked how cheap this rental was, and how hassle-free the pickup and return was.
Cons: I did not like that the Dollar booth was closed, so we had to walk back to the Hertz booth. It was a minor inconvenience, but it all worked out though.
10 Aug 2016
Cons: Charged me insurance when I denied it
17 Sep 2016
Cons: They didn't have any cars available even though I had a reservation. Totally messed up my entire trip. Will never use Dollar again.
18 Nov 2016
Pros: Employee was courteous.
Cons: When I arrived my reservation, that I had changed earlier was not known by the person I talked to. So, the car was not ready and they gave me a Jeep, which I wanted, that had not been cleaned out well or washed. The mud from the person before me was still on the car and in the car. I was very disappointed.
Cons: Uncomfortable seats. Both the driver and passenger side windows howled horribly when driving on the hwy or interstate
3 Nov 2016
Pros: no mileage limit
allowed to return car to different city incurring only modest fee
30 Jun 2016
Great car/poor customer service
Pros: The car was new, and had great gas mileage for driving to California and back. Droping off the car was super easy, and no hassle.
Cons: The pick up was very unprofessional. So unprofessional that I went to a competitors rental car lot to see if I could get a car from them. Unfortunately they did not have anything at that time. So I went back...the cleark was rude, insulting and completely unprofessional. I have a great amount of patients and I usually give people the benifit of the doubt. This experience broke my patients, and their chances of repeat business. I'll pay more for better service.
29 Sep 2016
Horrible experience call me at 281 221 9721
Pros: Nothing, it was horrible
Cons: Wait time >30 min, dirty car, pick up was not at the airport, car was mechanically ill suited for safe rental
Cons: I reserved a pick up, i needed it. At alamo desk, i was jnformed they dud not have any, she offered a minivan instead. Finally i got a small SUV , a compass. The she reduced the price to a mid size SUV eventhough she was giving me a Small SUV