Pros: Too much money, they did not honer the internet advertised price SO I WALKED AWAY.
Cons: I now don't trust the price I see, And will go else where. In the UK it is ileagel to advertise a price then change it.
Jamacia is different, I don't know why, but if it feels a rip off WALK AWAY.
I took taxi and bus
7 Sep 2016
Get what you pay for
Pros: The car was roomy. Wasnt a bad deal at all
Cons: Didnt like the fact we had to purchase insurance instead of using our existing insurance.
27 Sep 2016
Cons: Bait and switch. Insurance not told upfront, adds over 50% to cost of rental
29 Sep 2016
Pros: The fuel economy of the vehicle .
Cons: Surprised cost of insurance, which almost double the initial rental price quoted.
18 Oct 2016
Pros: It worked and was good on gas.
Cons: Radio was in Japaneses and didn't work because Antenna was broken. Car had defrosters that weren't working. No automatic lock, so you have to use the key for everything. Brakes weren't tight.
4 Nov 2016
Cons: Multiple fees that were added on that were not included in the price that are "required by jamaican law." Yeah, sure. Be prepared to pay double what is quoted through the travel website you book through.
13 Nov 2016
Cons: You need to tell people that the insurance of 15 to 24 dollars a day is mandatory. Completely changes the daily rate. I would not have rented a car if I new.
27 Nov 2016
Cons: There were no cars left so our reservation was pointless. Ended up having to pay 3 times the rate we were promised to even get a car.
29 Nov 2016
Poor service. The car was not even available
Cons: Once we arrived to the Thrifty counter, they told us that they did not have cards available. It seems to me that they did not want to honor the rate I got when I booked the car. They could not give any explanation besides that they did not have enough vehicles. Had to go with other rental company.
15 Dec 2016
Appalling service and lack of organization
Cons: I had reserved a car online and had received a confirmation email. The vehicle was supposed to be picked up at the Montego Bay Airport in Jamaica. When I arrived there, after waiting for 10 minutes because no representative was at the desk, I was told that there were no vehicles available and there was nothing they could do! Moreover, they dont let you use your own insurance, and you have to purchase their insurance. Awful service. Ended up renting from a small, local rental company - Apex Car Rentals.
Pros: The staff was great. Very helpful with answers to all my questions.
Cons: The rental price was a bit much but the vehicle itself was great.
30 Nov 2016
Pros: Pick up and drop off was smooth. Price was very reasonable
Cons: Car wasn't that clean
27 Dec 2016
Pros: courtesy of staff
Cons: they need more staff to expedite their services better
more selection of cars/ SUV's needed
8 Jan 2017
Pros: I will never book with your company i when to Jamaica they let me know what they out of car it was so bad for me i have to go out side and try to rant a car from a guy take my money and say he going for the and don't come back $400 us this causes by your company
Pros: The car was ok even though the price was much more than I had bargain for..
Cons: The spare tire for the car was defective..upon returning the car, the seems to be looking for every little thing to charge my deposit.
1 Dec 2016
Ripp-Off Jamaican Rental Car know as Chablis and/
Cons: They required a $1000 deposit Hold for the rental. This was not indicated when I made the reservation online. They would not accept some major credit cards for some obscure 'insurance' reasons.
The roads in Jamaica are bad. Potholes are everywhere. Getting a flat tire is a high probability. We had one. We paid for the repair. Rental Car company charged us for a 'new' tire because they would not accept the repair to the flat. This cost us another $100 in total. They also wanted 'cash' for the replacement tire and did not want to take a credit card. I assume they thought we might fight it when we got home. Never rent from a local rental car company versus a major provider like Hertz. You may pay a little more but with a lot less aggravation. .