Springfield MO Enterprise is not located at the ai
Pros: Service was excellent and accomodating
Cons: We did not understand the car would not be at the airport. I had to pay $30 to get to the Campbell Street location. A late plane nearly caused a failure to get there before that Enterprise location closed.
The car was comfortable and clean but it did have a lingering smoke smell.
31 Oct 2016
Didn't have a single problem
Pros: Great price, clean, convenient, fast.
27 Nov 2016
Cons: got charged for an extra day because we were there an hour and half late. Would not have late except communication about where to drop off car was poor. Don't feel like it was all our fault.
29 Nov 2016
Cons: No cruise controll I was charged $328.24 for this $130 car rental if I don't get a refund I will never use Kayak again
Enterprise is a rip off
23 Oct 2016
Complete Customer Satisfaction
Pros: They worked hard at fulfilling my request to get a Chevy Tahoe as my rental preference & that's exactly what I got! Great job guys!!
Cons: The price was a bit too much, I should have gotten more of a discount considering how many days I rented & how many times I've previously rented from Enterprise before, which is quite a lot!!
13 Sep 2016
Great efficient experience!
Pros: Allen was very friendly and efficient. The car was nice and rode and drove well. The whole process went smoothly and it was a great value. Their location is very convenient to our office. We will use them again when we need to rent a car.
Cons: The only complaint is that the inside of the front and back windows needed to be cleaned. There was an oily film on them that made it hard to see and we had to clean them ourselves. That is something they need to check and address for safety if not convenience of their customers in the future.
Pros: Alamo staff was excellent and the car upgrade was great
Cons: The Equinox needs more power to handle hills but not a rental issue
30 Jul 2016
Drop off is painful at springfield airport
Pros: Customer was good.
Cons: Drop off is a pain. No one is there to take your car. You have to record your mileage and parking space and go into the airport to turn in your keys.
27 Sep 2016
Pros: Speed of the return
Cons: Was not a bad experience
28 Oct 2016
Pros: We were traveling with a baby and they made the car rental experience seamless and easy. The paperwork to pick up the car took about 2 minutes and the car was clean, ready to go, and in the parking spot they told us. Likewise, dropping it off was simply giving them the keys and picking up our receipt. Price was also great, I will be using them again.
28 Nov 2016
Cons: a guy was there but he seemed irritated to have to get off his phone to talk to me
Cons: I had a small problem hearing the agent at the air port.
4 Aug 2016
Pros: Sonata gets good gas mileage
Cons: Sonata has cheapened in past few years. Did not like the trans shifting constantly with in town driving. Not impressed with car. Bluetooth quit working just out of the blue. Would not rent again.
Cons: The car originally rented was for off sight but when getting to the airport they were closed and to switch to a different agency.
10 Oct 2016
Cons: When I landed I went to Avis counter and found out that my reservation was at a different location in the city and that they were closed at that time (on Sunday) They offered me a car there but it was three times the price that I reserved it. They took me to Payless and I got a car there. It was still higher priced than I agreed to. Not real happy with the response as they should have honored my original price through Kayak.
Cons: I called and made reservations I show up to the airport to pick up my car you said my credit my debit card wasn't good enough you left me hanging 300 miles from home I had no way to get around you left me hanging luckily I went to Avis and they took my debit card I will always you save us and I will tell everybody never to use Hertz