Cons: I placed three orders for rentals, all confirming that they were booked through Enterprise, only to have the local office call and tell me each time they had no cars at all to rent to me.
10 May 2016
Pros: There was a car available when we arrived at airport, we were upgraded and everything went smooth!
15 Nov 2016
Pros: The car was nice
Cons: I didn't like that I booked it via online for $144. Paid for the insurance option, but when I got to the place to pick up the vehicle he said he had no idea what the insurance policy was, it wasnt through them, and I had to buy a separate one. Then when I was checking my credit card statement they had changed me $407 versus my $144 total given online. We did add an additional driver and I knew that would up the cost a little but even adding the insurance at the car place my total should have been $300 max. I'll never rent a car again.
Cons: I feel the rental person rushed through the application so that I wouldnt be aware of the additional fees that i was going to pay. At my drop off in Bloomington, my balance was twice as high as I thought i was paying.
3 Sep 2016
Pros: I liked the Kia Soul, it was comfortable and fun to drive. I also liked the blue tooth calling and satellite radio which was helpful on my 4 hr drive