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Holiday Inn Chicago-Mart Plaza River North

350 West Mart Center Drive, Chicago, IL 60654, United States
+1 312 836 5000

Rp 1,293,334+

Overall guest ratings

8.3/10 Excellent
Based on 1,751 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.1
  • 5.8

Good to know

  • Clean rooms
  • Friendly service
  • Great view

Nearby

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    About

    Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicago’s exciting River North area and minutes from Chicago's Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $45 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 17 miles of both O'Hare and Midway Airports.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Cribs available
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,751 reviews
    • 9.1 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
      10.0 "100% loved the sauna."
    • 8.9 "Location is great."
      8.5 "85% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to shopping."
      8.4 "Near to public transport, according to 84%."
      9.1 "City centre within easy reach, said 91%."
      8.8 "Easily accessible by car, said 88%."
    • 8.8 "Pool is good."
      7.5 "Clean pool, said 75%."
    • 8.3 "Bar is amazing."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      6.0 "Desserts were ok, said 60%."
      5.0 "50% thought the dining experience was appropriate."
    • 5.5 "Average value."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 647 reviews
    • 9.2 "Terrific location."
      8.7 "87% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.8 "Pool is good."
    • 8.4 "Bar is amazing."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 6.7 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was modern."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.7 "Food is average."
    • 3.9 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 665 reviews
    • 9.2 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.8 "Pool is good."
    • 8.4 "Bar is amazing."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.4 "Location is great."
      8.7 "87% liked the proximity to sightseeing."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.4 "Average value."
    • 3.3 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 227 reviews
    • 8.7 "Location is great."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 6.2 "Vibe was decent."
      5.5 "55% considered the lobby entrance to be so-so."
      6.0 "Only 60% thought, the hotel was modern."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.8 "Average value."
    • 3.4 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    Based on 210 reviews
    • 9.0 "Terrific location."
    • 8.2 "Bar is amazing."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.9 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was modern."
    • 6.6 "Rooms are ok."
    • 6.5 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.8 "Average value."
    • 3.0 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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