Overview

El Cozumeleno Beach Resort

Playa Santa Pilar Km 4.5, 77600 Cozumel, QR, Mexico
+52 987 872 9530

Rp 1,757,334+

Overall guest ratings

7.6/10 Good
Based on 577 reviews

Review highlights

  • 9.4
  • 9.2
  • 4.7
  • 4.4

Good to know

  • Friendly service
  • Good beach sports

Nearby

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    About

    Location. Situated on a Cozumel beach, this all-inclusive property is close to Isla de Pasion.

    Resort Features.

    At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    El Cozumeleno Beach Resort All Inclusive has a golf course, tennis courts, an outdoor pool, an indoor pool, a spa tub, pool table, children's club, arcade/game room, and a health club. Business amenities include 4 meeting rooms, business services, and audiovisual equipment. Wired Internet is free in common areas, and a complimentary breakfast is served in the morning. El Cozumeleno Beach Resort All Inclusive has several restaurants, 4 bars/lounges, and a poolside bar. Event facilities at this 3-star property consist of conference rooms and banquet facilities. Guest parking is complimentary. Massages on the beach and other spa services are available on site.

    Guestrooms. Amenities featured in guestrooms include air conditioning, complimentary bottled water, and LCD televisions with cable channels. Bathrooms feature bathroom phones, hair dryers, and complimentary toiletries. Rollaway beds are available on request.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Pets not allowed
    • Private beach
    • Designated smoking area
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 577 reviews
    • 9.4 "Wonderful beach."
      9.7 "Beach sports facilities are great, according to 97%."
      10.0 "100% appreciated the clean beach."
    • 9.2 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% liked the proximity to shopping."
      9.5 "Good access to the airport, said 95%."
      8.6 "Easily accessible by car, said 86%."
    • 8.5 "Good value."
    • 8.4 "Great service."
      8.3 "83% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.5 "85% said the recreation staff was great."
      8.5 "85% found the restaurant service to be one of the best."
      9.1 "Housekeeping was great, according to 91%."
    • 6.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.5 "85% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      2.9 "Air conditioning was criticized by 71%."
      2.5 "For 75%, the rooms looked old."
      1.7 "83% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      3.0 "70% were disappointed with the minibar."
    • 4.4 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
      3.3 "67% criticized the plain hotel."
      2.1 "79% didn't like the unstylish hotel."
    • 3.4 "Not very comfortable."
      1.5 "85% didn't like the uncomfortable beds."
      2.9 "Air conditioning was criticized by 71%."
      4.4 "56% thought it was too noisy."
    • 2.8 "Disappointing wellness & sports facilities."
      3.6 "64% didn't like the fitness area."
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    Overall rating

    7.9 Good
    Based on 242 reviews
    • 9.2 "Terrific location."
    • 9.1 "Wonderful beach."
      9.6 "Beach sports facilities are great, according to 96%."
    • 8.6 "Good value."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.3 "83% said the recreation staff was great."
    • 6.3 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 6.1 "Bar is ok."
    • 4.9 "Rooms are not good."
      1.4 "86% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.5 "Not very comfortable."
      1.4 "86% didn't like the uncomfortable beds."
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    Overall rating

    7.3 Good
    Based on 334 reviews
    • 9.5 "Wonderful beach."
      9.8 "Beach sports facilities are great, according to 98%."
    • 9.0 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
    • 8.6 "Good value."
    • 8.5 "Pool is good."
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
    • 6.4 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
    • 4.7 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      1.4 "86% didn't like the uncomfortable beds."
    • 4.6 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.6 "Not very comfortable."
      1.4 "86% didn't like the uncomfortable beds."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Good beach sports"
    data provided by TrustYou

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