Very close to downtown attractions, There was no chairs to sit on in the superior room. I would have liked an armchair to relax.
Nice hotel with the original design qualified and the friendly personnel, very successfully located.
the size of the bathroom, the design of the rooms and the design of the whole hotel the walls should be painted again (many scratches makes it look used), there is only one "real" chair in a double bed room (created for 2 people to stay in
Most like the location, the architecture the service.
hotel staff very helpful
good breakfast! and beautiful room! Girl's working in reception not so good!this hotel is 4star's.but they are working like a caffe'waitress.
Wonderful view of Dresden from our window Breakfast not included in rate we chose so we made other arrangements
Good location to town.
The hotel is at an excellent location, at walking distance from the city centre and close to Dresden Mitte Bahnhof and tram stop. The room at the 6th floor has a good size and a nice design. There was only one, very uncomfortable, stool in the room.
Accessability to sights of Dresden.
We like it's location but everything else about the hotel was average. If you are on the street side by the restaurants it is very noisey at night time
Breakfast is great and room is good size for couple. location allows walk to all location. Room assigned was a block from elevators.
The location, in the heart of Altstadt, is great once you find it. Very hard to find by car. Also it is brand new. Very good staff at the front desk. Very unfriendly staff at the executive lounge. First they denied me entrance. Greedy. The pay toilet in the hotel lobby is terrible. Very sad. It should be free of charge to all, not just hotel guests. The attendant looks at people who do not pay with anger! I paid alot of money, but I did not have an enjoyable stay.
the accomodations were new and modern. clean. great tourist location. a little pricey
This is an excellent hotel from the point of view of Price, comfort of accomodation, and location right in the middle of several key cultural sites in Dresden. One of the best hotels I have stayed in over the past few years . I virtually lived in Hotels for years. . Nothing
Everything was excellent. The room was comfortable and quiet, breakfast was of high quality and we really enjoyed the pool and fitness centre. Nothing
Excellent hotel in the very heart of a beutiful city
Eveything was very nice. Good quality. Good location for sightseeing. I used pool and sauna. Sauna should be free of charge.
The staff was incredibly courteous and helpful. The room was spic and span and very comfortable.
The location is perfect for visiting Dresden, and the hotel is very good
Location (Central) No
The hotel was excellent value for monry and the location within easy walk from both the station and the old town was perfect.The breakfast was superb especially the variety and having your eggs cooked to order! I did not like the hole in the ground that faces you from some tables in the restaurant, I am sure it may not be the hotel's fault, but it is an eyesore. A little more greenery around would soften the harsh concrete look overall.
design of room, availability of electrical outlets, good view
high quality rich breakfast,modern nice rooms,friendly staff,good location unwieldy toilet ,shower
Very nice, clean and large room! Excellent support of staff towards additional needs. Very good breakfast (included with our package). Location of hotel is very close to all portions of the 'old city' (easy walking distances), and yet in a very quiet area of the city. Area around the hotel appeared very safe, even late in the evening, with lots of upscale pedestrian traffic. We were very pleased that we selected this hotel!
We had an excellent view of old-town Dresden city center from our room on the top floor.
location, location, location. Very nice room, modern, clean, great view. N/A
Convenient location, friendly staff, good food
Very central. Hotel is modern and all rooms has superb view of the town.
very clean and convenient location
comfortable room, excellent design, impressive bathroom, nice view of the city center from our room from 14th floor!really nice hospitality of the room and excellent breakfast!!! the spa was closed on sunday that we visited the hotel :(
The location was perfect
this was my 2nd stay and the hotel, location and service is immaculate.
Attention to detail. Nothing to comment.
The location. Their breakfast. I think that the cost of services, such as parking and internet are very expensive, as compared with Berlin
Excellent location, excellent facilities,high class environment, very good restaurant, very friendly staff, impeccable cleanliness No free internet
Excellent location, helpful stakk, magnificant building. No negatives, one of the best hotels ever.
All of the above Yes, was unimpressed with the use of the tv/film remote control unit. Worst i've come across in a long time. Also thought the film selection was very limited and there shoud have been an all inclusive internet, film rate.
Awesome location in the city center next to Zwinger and Dresden Castle. Great bar. Poor locations of outlets in rooms. For older people difficult light switch system/technology. Expensive breakfast buffet. Front desk staff could be more helpful with explaining things, e.g. complicated German parking garage system, to foreign guests. Expected more from a luxury hotel.
Exellent location, luxury, very good swimming pool. We enjoy visiting the city and in the same time relaxing at the hotel.
It was so totally elegant and directly across the street from the Zwinger. The breakfast was gorgeous, very elaborate and delicious.
Good service, kindly staff and good location. Our family enjoyed well to stay this hotel. Our kids also enjoyed skating at hotel's garden. It was very nice for them.
Quality fittings and luxurious room though not generous in size. Very good discount through booking.com meant it was good value. Staff were helpful, friendly and efficient. Superb location for the centre of Dresden. Walking distance of the major sites and shops. Breakfast was expensive and the staff were overloaded. The service was poor and there was no explanation of the 3 tier pricing structure. The food was good quality but in very small quantities. The hot food selection was limited.
Our room was fabulous & the staff were very helpful.
the stuff and the place
the breakfest and the chocolate for child The bed is not comfortable.
everything was ok see above
Room was spacious and very nice. Breakfast was expensive.
The location, amenities, staff, breakfast...all wonderful. Truly a 5 star hotel. No. But I wish we could have taken the hotel with us on our journey!
Quiet, comfort, situation, restaurant, facilities.
Best hotel we have ever stayed at. Quality room and service.
staff was excelent, and the room very comfortable and clean
Great Location. New, modern construction. Full service Hotel with English speaking staff. On-site parking. Good breakfast.
Hotel is situated in the historical center. It takes 5-7 minutes to walk to all musiems and places of interest.
Clean nice rooms , very helpful staff and good location
Staff was very efficient in obtaining opera house tickets and making other reservations.
good attention to guests; excellent fitness facilities; superb location practically non-existing bell captain and luggage collection services;expensive car parking
The helpfulness of the staff,central position and general ambience including an excellent bedroom and the bar. I think the price of wine in the bar was a little high
location, room design, dinner on the balcony, smiling and helpful staff gettting lost in the building on the way to the parking
The hotel was ideally situated for all of Dresden's historic sites, the hotel facilties were fantastic for comfort and and the staff were very helpful but not obtrusive and very good balance for holidaying. And we felt the hotel was a very good value for money.
Russian speaking staff, attention to the guests, champagne for breakfast, very clean room
clean spacious rooms with a feeling of luxury
Very good location quite near the central station, easy to find. Very bright room also big enough for single use, very clean too. I like bright rooms in hotel and this is very hard to find in general hotel rooms. Can;t think of any.
Very small, no hairdryer and overall very limited for the kind of money we paid. And breakfast was not included and was anormally expensive if one did have breakfast at the hotel.
Staff were very good and helpfull. Overall a great location and enjoyed the 2 nights there. What i did not like was the single beds which were built into the floor. Also i had booked 2 rooms, 1 twin and 1 double, there was no double.Breakfast is expensive, better they put in the price for the room-
Location relative to city and railway station. Facilities were good and staff very helpful
Ease of convenience to central train station Reception staff member who attended to me indicated that she had English but was not helpful at all. We asked for a twin bed room and received a double bed.
It's location midway between the rail station and the old town museum attractions, outr purpose for visiting in the first place. I did not like the need to pay nearly $14 for breakfast, whereas all our other hotels provided breakfast as part of the checkin costs.
close to train statioon and shopping
central location poor sound insolation, noise from other rooms
Staff, cleanliness, close located in the heart of City Centre. The temperature in the room was possible to adjust as you please and there was enough hot water in the shower. I absolutely loved that warm coziness as I had to adjust myself to cold autumn weather in Europe coming from a trip from the Middle East. They should arrange a hot spot with at least three hours Internet for free. Half an hour on computer down in the lobby with more than difficulty instruction how to log in is a desaster. Pillows in the room are like a third of a normal pillow for ''tis price range they deserve to be normal size. Something on the roof like metal part kept banging whole night long so it was not possible to fall asleep.
Good dislocation Very expensive internet, there no wireless inetrnet
I liked that the staff was very friendly. I got a room on the street side and asked for a quite room. They gave me a room on the fifth flour (510) that was looking at the backyard not the main street, that's why quite quiet. but I was asked to pay for the backyard- room 10.- eur per night per room, and the room was much smaller that the previous on the street side. Thos I did not like. (Also there they did maintenance work as of 08:00 am, but this was ok for me.)
It was a very comfortable hotel within a 15 minute walk of the alt town.
A good spacious and comfortable room about 7 minutes walk from the lovely city centre. Instructions on how to access hotel from the main station are non existant. The trams mentioned don't pass the station. The Pool is quite small.
Tram stop directly outside or 10 minute walk to centre
Nice hotelk located near the center of Dresden. Staff was friendly and helpful. The computer system, which I believe is independant of the hotel, since I have seen it elsewhere in Germany, would not allow me to properly use my own webmail.
Friendly efficient service, clean and quiet.
everithing was good
Very good sauna, nice rooms. Breakfast too expensive (16 euros) as a standard buffet. But tasty.
Style, quality of food and services Internet connection poor and way too expensive
Spa excellent. Very good food. Room perfect. Close to the city Center but quiet and easy to find. No international tv channels, particulary italians. wifi or cable connection only on payment.
Right in front of main train station. Very expensive internet access.
Conveniently near central railway station. Staffs also are friendly and helpful. The compliment of free ticket for local transport is useful and benefit.
It is located at a very convenient place and well-balanced. Providing a transportation pass is very good. It would be better to equip a coffee maker and/or an ice maker. The bath towel is a bit thin and small.
Very convenient location. Super-efficient and helpful staff. Great breakfast. Nothing. Everything was great.
Great place to stay and sleep
Proximity to train station, general design and comfort. the first night was slightly disturbed by the noise of the train station. Customers ought to be given the option of staying on the train side of the hotel or the other side. Also, apart from one instance, check-in staff neither greeted nor made eye contact with us as we came in and out of the hotel. This gives an impression of indifference.
Very helpful staff at reception and the free tram pass was helpful and it was across the road from the train station
nice place, free city bus ticket, nice room no free breakfast, the staff not very efficient
The staff were very helpful, spoke English and the hotel just opened up earlier in the year, so very updated and modern. Great location...very close to the main shopping area, yet far enough away where noise at night was not an issue. Breakfast was excellent. Very close to the main train station...within 5 min walk, so you could leave your luggage at the hotel, sightsee all day without luggage and then pickup your luggage on the way to the train station. They gave you a free bus and tram pass, but I loved walking the city so I didn't use it, but if you were pressed for time, very nice added amenity. Nothing.
beautiful bathroom, large foyer in room The Air Conditioning is not nearly strong enough to deal with 30C temperatures. The area of the hotel (near the train station) is bleak and uninviting.
The free day passes for the Dresden transit network were phenomenal. It tuned our half day layover in Dresden into a tour of the city, one we will be sure to return to. The location across from Dresden Hbf was perfect, and the breakfast was very good. There was nothing to dislike. American motels and budget hotels could learn from the efficiencies and professionalism of the intercity chain.
The atmosphere, and I met some long lost Relative. Frau Wenk, in Reception , has been very friendly, helpful and efficient. No
Nice room and good breakfast. Near to the town center.
Sauna facilities were excellent! The breakfast was very expensive compared to everywhere else we stayed...
good location, excellent breakfast buffet and very friendly staff restaurant was closed due to renovations.
Excellent quality of hotel, rooms and food Staff were not good at informing guests as to what to do when the fire alarm went off. No one seemed to be giving instructions as to when it was safe to return to rooms.
The best that we had was Restaurant!
The perfect place if you like luxury at a reasonable price. The ten minute walk to the center of the city is worth the money saved compared to the more centrally located hotels. Great staff and terrific rooms. The absolutely only thing that isn't perfect are the somewhat small TVs.
Good business-type hotel adjoining a small shopping/eating mall. Walk to centre in about 20 minutes (but free parking metres on Sundays nearby). Breakfast choice was varied and good. Underground parking is on the expensive side at E12.00 per night
The rooms were spacious and the breakfast was excellent the walk to the city center was a little longer than I expected
good price performance ratio
Clean and very close to the Old Town for tourism Watch out for a great deal that seems great until you find the bathrooms are down the hall!! There are some "comfort" rooms with their own bathroom - these are worth paying a bit more for. Only German tv. No other in-room facilities.
plenty of room, nice breakfast,not far from the center the heating machine of the room did not work and we had to walk on a balkony in order to reach our room
near city-center, good service for less money, free internet in room
The location, parking place, near to the town, pleasant people.
Tovels were'nt changed, there was no soap, my room.
CityHerberge Dresden is located in the center of Dresden.That's great.
Clean, cheap, good breakfast. Odd mix of hotel type rooms and hostel/school trip venue. Fair bit of noise from the young guests - don't mind this but would be an idea to separate them from adult guests on holiday/there for business.
it was very cleanw, the location us very good, near to the centr.i like the hotel very much i would like to have a separate shower
The location is good. But it will be great if information about how to get there using tram transport will be easier for foreigner The check in queue is quite long. Need improvement for breakfast.
No smoking rooms in the entire hotel, though they accepted a reservation for a smoking room. There are no restaurants or bars nearby. There is a skateboard park in front of the hotel. The place was very clean but it reminded me of a barracks or dorm more than a hotel.
The Hotel staff should be fired and new one should be hired. We waited for 2 hrs to be served dinner. The Chef was tattooing my fish that I ordered was their explanation. There were only 6 guests at the restaurant! Next morning I want down to bring coffee to the room. I was told that they will bring it. 30 minutes later and no coffee delivered. I had to call them to remind them. What a fiasco of a service!
Altough I travel 50% of my time, since over 20 years, I am seldomly impressed by the atmosphere of a hotel, this hotel has it all, great staff, top location, superb design and a very warm atmosphere. The F&B areas were so well designed that I had the feeling I wasn't actually in a hotel
The position of the hotel. The design is very interesting. The breakfast is very good.
The reception people were completely arrogant the reception people
Breakfast was great. The art was brilliant. Parking will cost you an extra 20 to 30 per night.
The amazing design, the great location and the kindness of the staff The room was very warm and we had no possibility to control the temperature inside
nice modern hotel with excellent beds and bathroom, perfectly located to walk into the city
Interesting design of rooms and lobby, very good breakfast with wide range of dishes, very nice location in calm and central district near Fraukirsche Poor spa facilities
Professional staff. Refreshing decor in the room. Excellent breakfast buffet. Perfect location for a city visit. Bed was too hard for me. Car parking was very limited at the hotel.
The warm and friendly staff with excellent language skills, at least in English. Very clean and modern design of the hotel/room and excellent location. There was no 'complimentary' tray of tea/coffee in the room. This made it a little difficult to self-serve a beverage in the room after a long trip.
The triple room was really spacious. The hotel is just next to the train station, and is of 10-15 minutes walk from the city centre. Great location!! Excellent receptionists and extremely helpful!! There is no much facilities other than the television. I wonder if water boiler, refrigerator or other facilities can be added to improve the services.
clean, modern, good location
The room; it was effectively a suite. Breakfast was a crowded affair and at E9.50 not a bargain.
Good friendly & helpful staff throughout
Localization The bathroom was too small
The hotel is right in the middle of downtown shopping, and the city centre is only a few minutes walk away. The bed was a little hard, but the room was fantastic.
All staffs gave us very useful information about the city and how we can travel around city.
Close to the train station and the city center.
There was everything I needed, and the hotel is placed very close to the centre of the city and the síghts.
Brilliant location, very close to Hauptbahnhof, which is why we stayed there. Only a few minutes walk to Central railway station. Small room. No tea and coffee-making facilities in the room.
Very comfortable and conveniently placed for sightseeing on foot.
Hotel was very clean, well appointed, and within walking distance of the Dresden city center. Rear facing rooms look out onto the Elbe River, which is very beautiful. I thought the price for internet connection was a bit pricey, but that is the case in many hotels. The wireless options were only two: pay for one hour's use, or pay for a month's use. Nothing in between. Fortunately, they had a hard-wired line in the room which could be purchased by the day.
Excellent breakfast, clean, modern and spacious room
nice hotel close to town dresden in general is expensive around Xmas
Ideal location, Beautiful hotel, Stunning foyer, Excellent staff. Piano bar had atmosphere and great cocktails. very clean room very modern bathroom. Fluffy duvets and bathrobes. good selection of pay per view. A thoroughly nice hotel. very relaxing pool area. Pool, although spectacular was a bit cold, Gym room was small and boring to be in.
The most disabled friendly room that my wife and I have stayed in - she is disabled. Very good breakfast buffet and super, friendly, helpful staff. I found the internal lighting in the atrium a little overpowering but it grew on me during the stay.
the hotel room was up to my expectations (size, furniture...), and the breakfast was really good.
Almost everything. Staff was nice, food was good, location wasn't exactly in the center but it was in a very nice place. The indoor swimming pool was wonderful and my two year old daughter loved it. Housekeeping service was poor, very poor. They didn't remove the thrash and they didn't change the dirty towels, although the procedure to ask for changing was done according to the instructions.
Breakfast Wifi, Parking garage
excellent room at a reasonable price
Good location; excellent breakfast; large and clean rooms. Room comodities very scarce and different from those mentioned in the website; bath comodities unreplaced once; wi-fi access expensive; no PC for free internet access.
Good, clean and spacious facilities in a central position on the Altstadt side of the river. Not easy to locate the entrance if obscured by the cafe awnings!
The staff were very helpful with additional pillows, blanket etc. (I am asthmatic), telephone calls, use of internet etc. It is very v´centrally located. Because of its central location there is noise from the street restaurants at night. This could be a problem in the summer with open windows but was fine for us at the ens of October.
Location in the heart of Dresden was the key point for me, as well as the complete furnishing of the apartment with all applicances necessary for the week of my stay.
The location was superb - all the sights were on our doorstep (plus great bars and restaurants). The apartment was spacious and comfortable, and the breakfast, for 10 euros, was excellent value. I would recommend staying here to anyone!
In fantastic location. Great room bigger than other apartments have stayed in for more money. Parking easy to sort out. Really nice staff.
The room was well beyond expectations. A top class room for a bargain price. Highly recommend for really any sort of traveller, business or pleasure, couples or families. Fantastic hotel and I would definitely return. Can be a little noisy due to proximity to the street, but only when the windows are open. Otherwise, absolutely fantastic.
The apartment was so central. It was so clean and well appointed from the linen on the beds, to the kitchen supplies. It was great to have the washing machine as well. It was also nice to use the joint facilities at the Hilton for swimming and hot tub. There were no problems at all. It did not have a traditional hotel entrance but it worked well none the less.
Great location. Helpful friendly staff.
size, comfort and location
The local of this apartment was very good. We had easy access to all of the things we wanted to do.
good location, good facilities, good price!
Excellent location & very friendly staff & lots of room in the apartment, We could have cooked in there, done our laundry, etc. We only stayed the night, but it was lovely to spread out. Really, no complaints - only reason the 'cleanliness' category was marked down was due to a couple of carpet stains in the living room. I wouldn't let that stop me from coming back.
Extensive space; wonderful view of Frauenkirche; comfort and cleanliness
Excellent location. Very good hotel room for families with children. Very responsive staff.
The location excelent,The staff excelent,the breakfast deliciuos.I will came back again. Sorry but everything was excelent.
Friendly staff took me to the apartment and told me where to eat breakfast.The room has almost all the facilities that you need to live there including washing machine.Extremely large room,exactly it's an apartment rather than hotel.The location is also very good,you can start your travel as soon as you go out of the building.In addition,very cheap price.
The location, and cost were AMAZING, however it remains to be seen how this will carry on after the 'opening week specials' are finished. The apartment was well apartment was well appointed- lots of glassware, tableware etc. As they are designed to be self-catering apartments, a few more essentials might be good eg. oil, butter etc, and perhaps a drier to be used with the washing machine. As with most german hotels, the 'Double Bed' is simply two singles pushed together, which can be uncomfortable
Everything in this apartment was to the highest standard. We were so impressed that we had to question the price of the accommodation as we thought we had accidently booked something more expensive!! We loved everything at the apartment. The only thing we could suggest is possibly working on better english for at least one person on shift at reception.
great location in the centre of remaining 'old Dresden' Kitchen is in the entrance hall of the appartment. Could not find instructions for the air conditioning
Room was basic but comfortable with plenty of storage space. Insufficient lighting. Very clean. Good value.
All round clean and organised No alles was OK
Excellent location - literally minutes removed from the Hauptbahnhof and the old city centre. Room wa clean, service was friendly and accommodating, city was accessible.
The hotel was reasonably priced and right by a shopping area with restaurants, market, shops, etc. right at the door. Also within easy walking distance to the city center. The staff was not friendly at all. I requested no feather pillows due to allergies and had feather pillows when we arrived. The person who checked us in was complaining because we had two children staying in existing beds in our two rooms eventhough I had clearly stated this on my reservation. When I called to say that the air conditioning was not working (and it was very hot), the same lady said to just open the window (which had spiders and it was hot). She said it would be inconvenient to change our room at such late hour and that the room did not feel so warm to her. My main reason for picking this hotel was that it had the best rate for rooms with air-conditioning.
superb hotel-staff were very friendly and accomodated our late arrival due to a concelled flight very willingly n/s -great hotel and staff
it is very close to the city centre price
Comfortable, simple room. Just fine if all you need is a comfortable place to sleep. Near the train station and the shopping district and reasonable walking distance to most important attractions. Temperature of water in shower kept varying from very hot to cold, back to hot, etc.
It was very well situated, midway between the railway station and the old town, so in walking distance of everything. Also, the view from the room was very nice.
Very good location for sightseeing due to nearness to all Must See places; very friendly staff - I have to stress the fact that they offered lactose free products for breakfast which was excellent (better than in other 5-star hotels)
Wonderful location between the main railway station and historical centre, on the trendy and busy "Prager Straße" shopping street. No luxury but full comfort, all facilities and enjoy the marvellous buffet breakfast ! Although we were not cheated, the basic price does not reflect reality (more than 30%), as breakfast and parking fee have to be added. The furniture (bed, chairs) is very hard. But this is the IBIS style. The pillows are too soft. This is the German style - everywhere. Nothing to worry about, but be aware.
location was good room and hotel werent clean enough. it was worse than we expected