Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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8.1 "Location is great."
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6.9 "Service is ok."5.3 "53% said the
reception staff was ok ." 6.9 "Only 69% thought theservice was professional ." 6.5 "Only 65% found therestaurant service to be good ." -
6.3 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 6.2 "Beds were acceptable for 62%." -
6.1 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." 6.0 "60% thought thecleanliness of the hotel was average ." -
6.0 "Beach is so-so."
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5.8 "Average comfort."6.2 "
Beds were acceptable for 62%." -
4.6 "Disappointing food."2.8 "For 72%, the
dining experience was not enjoyable ." 0.7 "93%did not like what was on the menu ." -
4.5 "Value below average."1.7 "83% said the
breakfast was too expensive ." -
3.6 "Bar is not good."
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2.7 "Disappointing internet connection."1.0 "90% said the
wifi quality was bad ."
Overall rating
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8.1 "Location is great."
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7.0 "Good service."8.0 "80% found the
staff to be very friendly ." -
6.3 "Vibe was decent."
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6.0 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." 5.8 "58% thought thecleanliness of the hotel was average ." -
5.8 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." 5.9 "Beds were acceptable for 59%." -
5.5 "Average comfort."5.9 "
Beds were acceptable for 59%." -
5.2 "Average amenities."
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4.8 "Disappointing food."
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4.6 "Value below average."
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4.5 "Breakfast is below average."
Overall rating
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7.9 "Good location."
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6.8 "Service is ok."5.5 "55% said the
reception staff was ok ." 6.9 "Only 69% thought theservice was professional ." -
6.3 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." 6.1 "Beds were acceptable for 61%." -
5.9 "Average cleanliness."6.2 "Only 62% said
rooms were clean enough ." -
5.7 "Average amenities."5.3 "53% thought the
building was acceptable ." -
5.6 "Average comfort."6.1 "
Beds were acceptable for 61%." -
4.5 "Value below average."
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4.3 "Breakfast is below average."
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4.1 "Disappointing food."
Overall rating
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8.4 "Location is great."
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7.1 "Good vibe."
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6.6 "Service is ok."
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6.5 "Rooms are ok."6.7 "
Beds were acceptable for 67%." -
6.4 "Average comfort."6.7 "
Beds were acceptable for 67%." -
5.4 "Breakfast is mediocre."
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4.7 "Disappointing food."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.7review from
nothing special, just went for the world cup hard to find plugs in the room
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6.0review from
Staff were good and very helpful. Location was good as between the city centre and the other areas of Durban. Nice veiws of the river and beach and so peaceful as not overlooked
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5.7review from
Rooms are a nice size, and the microwave was a bonus.Breakfasts were great! Good value and decent selection The bathroom needs an update, toilet seat was marked and the shower seals had black marks on them. The mattress springs were a bit flat.
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6.0review from
The views. The lift on the 2nd floor did not arrive when pushing the "down" button. After 5 minutes in the heat of the foyer, we decided to push the "up" button and it arrived in seconds. This happened every time so there is a problem. Also, the area by the lifts is extremely hot - you need a fan or aircon here. I would not swim in the pool as it looks so dirty.
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7.0review from
Location to Durban central but not in the centre. Quiet and comfortable The power went off for 12 hours and they did not have a standby generator. It was very hot and corridors were pitch black with no lighting.
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4.8review from
The Hops bar was friendly and reasonably priced. The pool area was in the shade all day. Also the water went off for almost 24 hours.
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5.2review from
Quiet and the staff were very helpful By phone the cost of the room was R1080.00 However, I booked on line and was charged R1820.00 Why is that??
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6.0review from
The only hiccup was the lost room service food order for my 4 year old daughter, which took more than an hour to rectify.
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4.7review from
nothing special, just went for the world cup hard to find plugs in the room
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6.0review from
Staff were good and very helpful. Location was good as between the city centre and the other areas of Durban. Nice veiws of the river and beach and so peaceful as not overlooked
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5.7review from
Rooms are a nice size, and the microwave was a bonus.Breakfasts were great! Good value and decent selection The bathroom needs an update, toilet seat was marked and the shower seals had black marks on them. The mattress springs were a bit flat.
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6.0review from
The views. The lift on the 2nd floor did not arrive when pushing the "down" button. After 5 minutes in the heat of the foyer, we decided to push the "up" button and it arrived in seconds. This happened every time so there is a problem. Also, the area by the lifts is extremely hot - you need a fan or aircon here. I would not swim in the pool as it looks so dirty.
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4.8review from
The Hops bar was friendly and reasonably priced. The pool area was in the shade all day. Also the water went off for almost 24 hours.
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5.2review from
Quiet and the staff were very helpful By phone the cost of the room was R1080.00 However, I booked on line and was charged R1820.00 Why is that??
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6.0review from
The only hiccup was the lost room service food order for my 4 year old daughter, which took more than an hour to rectify.
