Overview

Merchant Hotel

55 Jl Penang, George Town (Penang) 10000, Malaysia
+60 4263 2828

Rp 465,734+

Overall guest ratings

8.0/10 Good
Based on 1,805 reviews

Review highlights

  • 8.8
  • 8.7
  • 4.8
  • 4.2

Good to know

  • Clean rooms
  • Comfortable beds

Nearby

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    About

    When you stay at Merchant Hotel, you'll be within a 15-minute walk of Camera Museum and Pinang Peranakan Mansion. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. There's a terrace, and rooms offer free minibar items and LCD TVs.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Gift shop
    • Room service
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Coffee shop
    • Safe
    • Airport shuttle
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,805 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.3 "83% were happy with the shuttle service."
      7.0 "Hotel security was great, thought 70%."
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.0 "Nice rooms."
      7.1 "71% said rooms were clean."
      8.0 "80% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
      9.4 "94% thought the view was good."
      9.6 "96% loved the minibar."
      7.0 "70% enjoyed the balcony."
    • 4.8 "Breakfast is below average."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 2.1 "Disappointing wellness & sports facilities."
      1.6 "84% didn't like the fitness area."

    Overall rating

    8.1 Excellent
    Based on 938 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.3 "Nice rooms."
      7.0 "70% said rooms were clean."
      7.9 "79% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      9.3 "93% thought the view was good."
      9.6 "96% loved the minibar."
    • 4.4 "Breakfast is below average."
    • 4.2 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 2.5 "Disappointing wellness & sports facilities."
      2.0 "80% didn't like the fitness area."

    Overall rating

    8.0 Good
    Based on 451 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 6.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 4.4 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."

    Overall rating

    7.5 Good
    Based on 90 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 7.4 "Nice rooms."
      7.2 "72% said rooms were clean."
      8.9 "89% thought rooms were spacious."
    • 7.4 "High comfort."
      8.9 "89% thought rooms were spacious."
    • 4.5 "Breakfast is below average."

    Overall rating

    8.1 Excellent
    Based on 324 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.7 "Location is great."
      7.8 "Easily accessible by car, said 78%."
    • 7.0 "Nice rooms."
    • 4.9 "Breakfast is below average."
    • 4.1 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    data provided by TrustYou
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