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The Gurney Resort Hotel & Residences

18 Persiaran Gurney, George Town (Penang) 10250, Malaysia
+60 4370 7000

Rp 533,334+

Overall guest ratings

6.9/10 Good
Based on 2,873 reviews

Review highlights

  • 8.8
  • 7.2
  • 4.8
  • 4.0

Nearby

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    About

    Brimming with matchless elegance, top-notch provisions, and cordial, genuine service, The Gurney Resort Hotel & Residences in George Town, Penang, Malaysia truly stands out among the multitude of hotels in the locale. It offers Studio Suite and 2 Bedroom Suite all equipped with Air-conditioning, Electronic locks, Cable TV, Free Wi-Fi Internet access, Full-size writing desk and 3-seater sofa lounge set, Room safe. Some of its facilities and services are The Grand Ballroom – an ideal venue for special occasions and celebrations such as weddings, seats up to 900 persons, Coffee House – provides a wide array of international, fusion, and local flavors, including delectable a la carte menus and a hearty buffet spread, Bar, Outdoor swimming pool, Fitness room/gym, Spa, jacuzzi, massage services, Sauna and steam room, Games and recreational activities. Here are other must-visit places in Penang, Malaysia that guests can visit within driving distance from the hotel: Wat Chayamangkalaram Buddhist Temple – 1.6 km, Penang’s Traditional Joss Stick Maker – 2.1 km, Georgetown – 3 km, Firefly Haven – 5 km, Snake Temple – 20 km, Penang Bird Park – 26.4 km.

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    The Gurney Resort Hotel & Residences

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
    • Non-smoking rooms available
    • Internet
    • Gift shop
    • Facilities for disabled guests
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 2,873 reviews
    • 8.8 "Location is great."
    • 7.2 "High comfort."
    • 5.7 "Breakfast is mediocre."
    • 5.1 "Service is ok."
    • 4.8 "Rooms are not good."
    • 4.0 "Bad amenities."
    • 3.5 "Not very clean."
    • 3.4 "Internet is poor."
    • 2.2 "Horrible vibe."
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    Overall rating

    6.9 Good
    Based on 746 reviews
    • 8.6 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.1 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 5.8 "Service is ok."
      7.0 "70% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      1.0 "Air conditioning was criticized by 90%."
      1.2 "For 88%, the rooms looked old."
      0.6 "94% had problems with the shower."
      3.9 "61% said the bathroom was dirty."
    • 3.7 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      0.2 "98% complained about the elevator."
    • 3.4 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.1 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
      3.9 "61% said the bathroom was dirty."
    • 2.5 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 1,723 reviews
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.5 "95% enjoyed the restaurants & bars nearby."
      8.4 "Easily accessible by car, said 84%."
      8.7 "City centre within easy reach, said 87%."
    • 7.8 "Good pool."
    • 7.7 "High comfort."
      9.7 "97% thought rooms were spacious."
      9.4 "94% liked the big bathroom."
    • 5.6 "Service is ok."
      5.1 "Only 51% thought the service was professional."
    • 5.4 "Breakfast is mediocre."
      5.2 "Breakfast prices were ok, according to 52%."
    • 4.0 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      4.1 "59% said the bathroom was dirty."
      3.0 "Dirty pool, said 70%."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.4 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 1.9 "Disappointing wellness & sports facilities."
      1.3 "87% didn't like the fitness area."
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    Overall rating

    6.8 Good
    Based on 201 reviews
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to shopping."
    • 7.5 "High comfort."
      9.7 "97% thought rooms were spacious."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 5.3 "Service is ok."
    • 4.0 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.8 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 3.8 "Internet is poor."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 201 reviews
    • 8.4 "Location is great."
      8.6 "86% appreciated the closeness to the beach."
    • 7.2 "High comfort."
      9.8 "98% thought rooms were spacious."
    • 4.9 "Disappointing food."
    • 4.8 "Service is below average."
    • 4.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
    • 3.6 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
    • 3.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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