Overview

131 Hotel-Plaza

255 28th Street SW, Grand Rapids, MI 49548, United States
+1 616 241 6444

Rp 1,066,667+

Overall guest ratings

5.0/10 OK
Based on 298 reviews

Review highlights

  • 7.9
  • 4.6
  • 3.4
  • 2.8

Nearby

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    About

    When you stay at 131 Hotel-Plaza, you'll be within a 10-minute drive of Gerald R. Ford Museum and Public Museum of Grand Rapids. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and a fitness center are other highlights, and rooms offer room service and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Concierge service
    • Room service
    • Indoor pool
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    5.0 OK
    Based on 298 reviews
    • 7.9 "Good location."
      10.0 "Easily accessible by car, said 100%."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.6 "Service is below average."
      4.5 "55% indicated the reception staff was not good."
      1.0 "Bad housekeeping, according to 90%."
      1.4 "86% thought the service was unprofessional."
      0.0 "100% didn't like the management."
    • 3.4 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
    • 2.8 "Awful rooms."
      1.3 "87% said rooms were dirty."
      3.0 "70% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      0.8 "92% said the bathroom was dirty."
      2.1 "79% thought the tv was sub-standard."
      2.2 "78% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      2.5 "75% had problems with the shower."
    • 2.7 "Horrible pool."
      2.0 "Dirty pool, said 80%."
    • 2.5 "Bar is disappointing."
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    Overall rating

    5.4 OK
    Based on 149 reviews
    • 7.9 "Good location."
    • 5.0 "Service is ok."
    • 3.5 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 2.9 "Awful rooms."
      1.5 "85% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      1.2 "88% said the bathroom was dirty."
    • 2.5 "Horrible pool."
    • 1.3 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."

    Overall rating

    4.6 OK
    Based on 137 reviews
    • 4.9 "Service is below average."
    • 3.3 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 3.0 "Horrible pool."
    • 2.9 "Awful rooms."
      1.3 "87% said rooms were dirty."
      2.9 "71% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
    • 1.6 "Horrible vibe."

    Overall rating

    5.0 OK
    Based on 11 reviews
    • 3.0 "Awful rooms."
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