Overview

Steigenberger Hotel Hamburg

Heiligengeistbrücke 4, 20459 Hamburg, Hamburg, Germany
+49 40 368 060

Rp 1,746,667+

Overall guest ratings

8.3/10 Excellent
Based on 2,707 reviews

Review highlights

  • 9.3
  • 8.8
  • 5.4
  • 4.1

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    In the city center, this red-brick hotel stands along one of Hamburg's many canals. City Hall, St. Michaelis Church, and Monkebergstrasse are within 0.9 km (0.5 mi) away. U-Bahn station Rodingsmarkt is nearby.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Gift shop
    • Spa
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Business centre
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 2,707 reviews
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% enjoyed the restaurants & bars nearby."
      7.7 "Good access to the airport, said 77%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      7.4 "74% loved the sauna."
    • 7.0 "Good breakfast."
    • 5.5 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      7.0 "70% said rooms were clean."
    • 5.4 "Bar is ok."
      5.0 "Bar service was average, according to 50%."
    • 4.1 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.7 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.5 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    Based on 1,678 reviews
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      7.8 "78% loved the sauna."
    • 7.4 "Good breakfast."
    • 5.7 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.5 "Bar is ok."
    • 5.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.6 "Only 66% said rooms were clean enough."
    • 4.1 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 3.3 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 2.9 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 378 reviews
    • 9.6 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 5.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 4.1 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 2.8 "Terrible value."
      0.6 "94% said the breakfast was too expensive."
    • 2.5 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 243 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
      7.2 "72% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.3 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.7 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.2 "Beds were acceptable for 52%."
    • 3.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.9 "Terrible value."
    • 2.7 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 406 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.6 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 4.1 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    • 2.6 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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