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Friendly staff, excellent sauna / spa area
Beautiful hotel in a wonderful location, very helpful and friendly staff.
The hotel was pretty luxurious with large rooms. The location was good -pretty close to the harbor. Expensive internet access.
Talented and friendly staff; excellent rooms
great room, very cosy restaurant menu could give more choice
Facilities for my 15 month boy. 15 mins by car to the zoo
Large room and bathroom, central location, friendly staff
Acceptable room with small kitchen facilities - possible to self cater for breakfast. Bit distant from centre of city. Local underground line closed for upgrade meaning reasonably long walks to points of interest.
Peace, quiet and cleanliness.
freindly and helpful staff.good atmosphere.within walking distance of everything you would like to see during your stay in hamburg.
Hotel has very good location to see the city. I stayed at Grand Suite number and it was perfect for family with very small child. The fact that this hotel has no restaurant is not a problem as there are several good places within 100 m distance
Nice staff and nice room Sauna is a little small.
best location in hamburg, large rooms, many portugese and spanish restaurants on the same street
Excellent hotel to stay for viewing Hamburg and relax. All places of interest are within 15 minutes walking distance. We stayd there twice during 10 days and it was perfect palce to stay! Wireless internet is not available in whole hotel, but cable internet is available in each room.
Great Hotel and very good value for money, fantastic location, the overall cleanliness is commendable, rooms are huge and very well equipped.
Location and architecture are just perfect: Central St. Pauli, spacious and modern rooms with a great view. The staff and service personnel are accustomed to dealing with long term guests, and have become sloppy and neglectful on their job from the perspective of a weekend traveller - kitchenette was 'day-to-day clean' but not 'guest changed' clean, lights on the upper floor of the maisonette did not work. Also the room has no printed manual (it is online in the hotel tv) and the tv was not turned on, so it took us some time to figure everything out. All in all it worked out ok, but disappointed as a four-star location.
Friendly service, good location (in the heart of the Portuguese quarter) and very nice room (Suite). A little loud was the bar below my room (on Saturday evening)
Good location. Need to pay for internet.
nice room to explore the city and spend some time in the apartment as well. on saturday evening the street was quite rowdy
beautifully designed rooms and perfected located to visit Speicherstadt Nothing
location, cleaning and comfortable
Easy access to the city and port area. Pleasant and helpful staff. The public areas of the hotel were good. Did not like shared male/female bathroom facilities. Would prefer separate facilities for males and females.
Had to make this reservation due to the location of this hotel becuase our original reservation with another facility was cancelled in error, for one night it was Okay... The room was small and very noisy...kids running and yelling rampant in the street and construction going on in a near by hotel site. The price was way too high for what you got, I paid 30 Euros more around the corner for a full sized kitchen, large room in a, 4 star hotel Definately a two star joint...
Location,room,coisy hotel,staff,conction with public transport
Breakfast to expensive for a 3 star hotel
The location was excellent near alot of lovely restaurants and a stones throw from the harbour. Staff very friendly too! Excellent value for money.
good location small rooms, internet out of order, small & old fashioned elevator start/stop from second floor
This is the best value - and one of the best overall - hotel that I stayed in all summer: friendly/helpful staff, good location, large /comfortable room, free internet.
The neatness of the whole place.The location as well for easy trip to the city.
Very nice staff, indeed. Well located within the harbour and not faraway from the center (10 min walking) and nightlife - st. Pauli. Good proximity with U-bahn. Very clean. The "roomservice" in the mornigs were a bit loud, however.