Overview

7Days Inn Hangzhou West Lake

No.5 Xiaonv Road, Hangzhou 310000, China
+86 571 2896 9666

Call

+86 571 2896 9666

Overall guest ratings

8.1/10 Excellent
Based on 1,049 reviews

Review highlights

  • 9.4
  • 9.1
  • 8.6
  • 5.8

Good to know

  • Friendly atmosphere
  • Good accessibility by car

Nearby

    show all

    Amenities

    • Internet
    • Air-conditioned
    • Free Wi-Fi
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,049 reviews
    • 9.4 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Good access to the airport, said 100%."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Food is to die for."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Average value."
    • 5.8 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.8 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.8 "62% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.4 "Air conditioning was criticized by 66%."
      1.4 "For 86%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
      1.7 "83% were unsatisfied with the kitchenette."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 188 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
    • 8.7 "Great service."
      8.4 "84% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
    • 5.6 "Average value."
    • 4.6 "Rooms are not good."
      3.7 "63% said rooms were small."
      4.0 "60% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      3.7 "63% said rooms were small."

    Overall rating

    7.6 Good
    Based on 272 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Good access to the airport, said 100%."
      9.5 "Near to public transport, according to 95%."
      9.7 "97% liked the proximity to shopping."
    • 9.2 "Food is to die for."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 4.3 "Rooms are not good."
      3.9 "61% complained about the bathroom."
      3.3 "67% said rooms were small."
      0.7 "93% thought they were poorly maintained."

    Overall rating

    8.3 Excellent
    Based on 346 reviews
    • 9.5 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 6.4 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 6.0 "Average value."
    • 5.7 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."

    Overall rating

    8.0 Good
    Based on 241 reviews
    • 9.3 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.7 "Near to public transport, according to 97%."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Great service."
    • 7.4 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 5.7 "Average value."
    • 5.2 "Rooms are ok."
    • 5.1 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou
    Map

    Map