Overview

Hangzhou Fresh House Hotel the West Lake Branch

238 Huansha Road, Hangzhou 310006, China
+86 571 5810 4000

Rp 386,667+

Overall guest ratings

8.8/10 Excellent
Based on 1,208 reviews

Review highlights

  • 9.7
  • 8.9
  • 3.8
  • 3.8

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Good accessibility by car

Nearby

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    About

    Hangzhou Fresh House Hotel the West Lake Branch boasts easy access to local attractions and airport. Free Wi-Fi is provided at the hotel. All rooms here are equipped with free computer, TV, air conditioner, free disposable toiletries, electric kettle, slippers, hair dryer, various kinds of sockets, etc. For the comfort and convenience of guests, the hotel offers complementary newspaper at lobby, barrier-free access, 24-hour hot water.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 1,211 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      7.1 "71% thought, the hotel was modern."
      9.7 "97% thought the hotel was luxurious."
      8.3 "83% enjoyed the lobby entrance."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 3.8 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.7 "93% found problems with the furniture."
      0.0 "100% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
      0.7 "93% criticized the small bathroom."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 2.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      2.0 "Air conditioning was criticized by 80%."
      0.7 "93% criticized the small bathroom."

    Overall rating

    9.1 Excellent
    Based on 314 reviews
    • 9.7 "Terrific location."
    • 8.9 "Vibe was good."
    • 8.7 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 7.8 "Good service."
    • 3.7 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.4 "76% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."

    Overall rating

    8.7 Excellent
    Based on 326 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.3 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 7.8 "Good service."
    • 3.5 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.2 "78% complained about the bathroom."
    • 2.2 "Quite uncomfortable."
      0.5 "95% said rooms were small."

    Overall rating

    8.6 Excellent
    Based on 254 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 8.8 "Vibe was good."
    • 7.9 "Good service."
    • 3.8 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.9 "71% complained about the bathroom."
    • 1.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."

    Overall rating

    8.4 Excellent
    Based on 314 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 8.8 "Good value."
    • 8.5 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 7.9 "Good service."
    • 3.6 "Rooms are not good."
      0.4 "96% said rooms were small."
    • 1.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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