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Victoria Regal Hotel

Yan An Road, 89, Hangzhou 1, China
+86 571 5678 9999

Rp 690,811+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.9/10 Excellent
Based on 7,496 reviews

Review highlights

  • 9.8
  • 6.8
  • 4.7
  • 4.6

Good to know

  • Friendly atmosphere
  • Good accessibility by car
  • Great shopping

Nearby

    show all

    About

    With a stay at Victoria Regal Hotel in Hangzhou (Shangcheng), you'll be minutes from Westlake Yintai Shopping Mall and China Academy of Art. This 4-star hotel is within close proximity of Museum of Traditional Chinese Medicine and Xihu Tiandi.

    Rooms

    Make yourself at home in one of the 179 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with satellite programming provide entertainment, while complimentary high-speed (wired) Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

    Amenities

    Be sure to enjoy recreational amenities including a health club and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 7,496 reviews
    • 9.8 "Terrific location."
    • 6.8 "Service is ok."
    • 5.3 "Rooms are ok."
    • 4.7 "Breakfast is below average."
    • 4.6 "Vibe wasn't good."
    • 4.2 "Bad amenities."
    • 2.2 "Disappointing internet connection."
    • 0.8 "Disappointing wellness & sports facilities."
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    Overall rating

    8.9 Excellent
    Based on 1,199 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
    • 4.9 "Breakfast is below average."
    • 4.7 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."

    Overall rating

    8.3 Excellent
    Based on 3,073 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.2 "Near to public transport, according to 92%."
      7.4 "Great parking, according to 74%."
    • 5.5 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.0 "Service is ok."
      3.9 "61% indicated the reception staff was not good."
    • 4.7 "Rooms are not good."
      0.8 "For 92%, the rooms looked old."
      0.1 "99% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
      0.8 "92% found problems with the furniture."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    Based on 2,548 reviews
    • 9.8 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "Near to public transport, according to 95%."
      7.4 "Great parking, according to 74%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      6.2 "Only 62% thought the service was professional."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 4.4 "Breakfast is below average."

    Overall rating

    8.8 Excellent
    Based on 674 reviews
    • 9.8 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.1 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 4.6 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 4.4 "Breakfast is below average."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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