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Xinkaiyuan Hotel Hangzhou West Lake Branch

No142 Jiefang Rd, Hangzhou 310000, China
+86 571 8702 2222

Rp 1,160,000+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 1,450 reviews

Review highlights

  • 9.1
  • 5.5
  • 4.6
  • 4.6

Good to know

  • Friendly atmosphere
  • Good accessibility by car

Nearby

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    About

    The Xinkaiyuan Hotel (Xinkaiyuan Dajiudian) is located at Hangzhou’s busiest business center. It is within ten minutes’ walk from the beautiful West Lake. Guests arriving from Hangzhou Railway Station can be seen to the hotel in just ten minutes by taxi. The hotel offers well-appointed guestrooms of various types. All rooms are nicely decorated and equipped with modern facilities. For dining there are both Chinese and Western restaurants.

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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,450 reviews
    • 9.1 "Terrific location."
    • 5.5 "Breakfast is mediocre."
    • 5.1 "Service is ok."
    • 4.6 "Vibe wasn't good."
    • 4.6 "Rooms are not good."
    • 4.4 "Not very comfortable."
    • 4.1 "Bad amenities."
    • 0.0 "Disappointing internet connection."
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    Overall rating

    8.4 Excellent
    Based on 145 reviews
    • 8.8 "Location is great."
      9.6 "Easily accessible by car, said 96%."
    • 8.1 "Food is delicious."
    • 7.0 "Good cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Service is ok."
    • 4.5 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      0.2 "For 98%, the rooms looked old."
      4.1 "59% said rooms were small."
    • 4.4 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
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    Overall rating

    8.7 Excellent
    Based on 507 reviews
    • 9.0 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good cleanliness."
      10.0 "100% thought it was clean."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Service is ok."
      6.9 "Only 69% thought the service was professional."
    • 4.6 "Rooms are not good."
      4.3 "57% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.2 "For 98%, the rooms looked old."
    • 3.9 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 754 reviews
    • 9.5 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Food is delicious."
      10.0 "100% were happy with the price."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Service is ok."
    • 4.9 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      0.0 "100% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.3 "57% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 43 reviews
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 4.6 "Rooms are not good."
      3.8 "62% said rooms were small."
    • 4.6 "Vibe wasn't good."
    • 4.1 "Not very comfortable."
      3.8 "62% said rooms were small."
    Good to know
    "Friendly atmosphere"
    "Good accessibility by car"
    data provided by TrustYou

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