Overview

Hanoi City Palace Hotel

106 Hang Bong, Hanoi, Vietnam
+84 439 382 333

Rp 342,106+

Overall guest ratings

8.0/10 Good
Based on 1,301 reviews

Review highlights

  • 9.6
  • 9.2
  • 7.2
  • 3.5

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi City Palace Hotel offers an airport shuttle (available 24 hours) for USD 18 per vehicle one way. You'll have free perks like WiFi and wired Internet. 24-hour room service, LCD TVs, and minibars are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,301 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "88% found the restaurant service to be one of the best."
      10.0 "Management was excellent, said 100%."
    • 7.2 "Good breakfast."
    • 6.1 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      6.0 "Only 60% thought the shower was ok."
      5.7 "57% said the view was so-so."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."

    Overall rating

    8.3 Excellent
    Based on 715 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 7.6 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      6.4 "Only 64% thought the shower was ok."
    • 6.2 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."

    Overall rating

    7.6 Good
    Based on 403 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 5.4 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.0 "Rooms are ok."
      3.3 "67% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      2.4 "Air conditioning was criticized by 76%."
    • 4.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
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    Overall rating

    8.0 Good
    Based on 182 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.0 "Vibe was decent."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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