Overview

Lotte Hotel Hanoi
Best Room

No. 54 Lieu Giai Street, Cong Vi Ward, Ba Dinh District, Hanoi, Vietnam
+84 433 331 000

Rp 1,706,667+

Overall guest ratings

9.1/10 Excellent
Based on 1,037 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.0
  • 6.9

Good to know

  • Professional service
  • Nice building
  • Great view
  • Modern Hotel

Nearby

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    About

    Putting you within a 10-minute drive of Temple of Literature and Ho Chi Minh Mausoleum, Lotte Hotel Hanoi offers an airport shuttle (available 24 hours) for VND 1155000 per vehicle. Guests can visit the spa to be pampered with massages or mani/pedis, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. 2 bars/lounges and an indoor pool are other highlights at this luxurious hotel, and rooms offer up nice touches like premium bedding and pillow menus.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 1,037 reviews
    • 9.4 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
      9.6 "96% enjoyed the friendly atmosphere."
      8.0 "80% enjoyed the lobby entrance."
      7.3 "73% said it was a stylish hotel."
    • 9.2 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
      10.0 "100% loved the terrace."
      10.0 "100% said the facilities were very new."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.0 "90% said the reception staff was great."
      7.1 "71% were happy with the room service."
    • 8.9 "Rooms are great."
      9.6 "96% thought the view was good."
      7.4 "74% were happy with the bathroom."
      9.3 "93% said rooms were clean."
      10.0 "100% appreciated the modern rooms."
      9.4 "94% said the beds were comfortable."
    • 8.3 "Comfort level is high."
      9.4 "94% said the beds were comfortable."
      8.8 "88% thought it was pleasantly quiet."
    • 6.9 "Bar is ok."
      6.3 "Alcoholic drinks were not bad, according to 63%."
    • 6.6 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 5.6 "Average value."
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    Overall rating

    9.3 Excellent
    Based on 445 reviews
    • 9.5 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 9.4 "Excellent amenities."
      9.5 "95% thought the building was wonderful."
    • 9.2 "Rooms are outstanding."
      9.7 "97% thought the view was good."
      7.5 "75% were happy with the bathroom."
      9.3 "93% said rooms were clean."
      9.5 "95% said the beds were comfortable."
      10.0 "100% appreciated the modern rooms."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.5 "Very nice wellness & sports facilities."
      8.5 "top-notch fitness area, thought 85%."
    • 6.7 "Food is average."
    • 5.8 "Average value."
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    Overall rating

    9.2 Excellent
    Based on 103 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
    • 8.9 "Rooms are great."
      9.6 "96% thought the view was good."
    • 8.1 "Location is great."
    • 7.9 "Good breakfast."
    • 6.8 "Food is average."

    Overall rating

    9.3 Excellent
    Based on 279 reviews
    • 9.4 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.7 "97% enjoyed the friendly atmosphere."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.1 "Rooms are outstanding."
      9.7 "97% thought the view was good."
      9.5 "95% said rooms were clean."
    • 9.1 "Excellent wellness & sports facilities."
    • 6.5 "Food is average."
    • 5.4 "Average value."
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    Overall rating

    9.1 Excellent
    Based on 207 reviews
    • 9.2 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 8.9 "Amenities are good."
      9.0 "90% thought the building was wonderful."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 8.5 "Rooms are great."
      9.7 "97% thought the view was good."
      7.9 "79% thought rooms were spacious."
      7.2 "72% were happy with the bathroom."
    • 8.0 "Location is great."
    • 6.5 "Food is average."
    • 5.1 "Average value."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Nice building"
    "Great view"
    "Modern Hotel"
    data provided by TrustYou

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