Would you like to save as your currency permanently or for this visit only?
We stayed here for one night only and I'd booked it because it was cheap however, it exceeded my expectations greatly. Good size room, excellent bathroom, very clean, spacious etc. And very near to everything. The door is in a small Street which is very empty at night but we didn't feel unsafe at all. Thank you for the upgraded room too! Sellers arrive early in front of the hotel so be aware. Vietnam in general seems to wake up early!
Warmth of staff , location
I really liked how the hotel staff are willing to help you, from the gatekeeper to the manager, everyone is willing to help you solve any problem that can appear. Hotel manager even helped us to book a trip to halong bay and also all the hotels from our entire staying in vietnam.
good staff, good service. the pillow is a little bit high, not soft enough.
I stayed here in october,wonderful value,and i had no hesitation on booking again for my recent visit in november,great staff,great location great value.............
Ihave stayed in many many hotels all over the world from 2*-5*...the emotion hotel have the best staffing of a hotel i have ever stayed at..very nice room..very nice welcome..great location..whilst staying in hanoi,we had to change our travel arrangements..ie flight tickets,,the hotel made every change on our behalf,staff could not do enough for you...i will definately recommend this hotel.