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Late arrival was handled well This motel is located in an industrial area. Next door is a freight yard for semis. There is a security guard checking passes into the parking lot before you can even get to your room. The room reeked of stale cigarette smoke. The carpet was creepy. The towels felt like sandpaper. Skip this one.
The clerk was friendly and helpful and greeted me right away. The refrigerator and microwave units worked well in the room. The tv was seriously outdated. The bathroom had considerable water damage in it, including the ceiling. The toilet seat was filthy, chunk missing from it. The bed felt like concrete in some spots and a deep cavern in others. The bedding had cigarette holes in it, and the blanket had blood stains, and after dealing with the pay for your own wifi fiasco I was out through, I didn't even mess with swapping the bedding, I just slept with out the blankets. Also, the ice bucket had a decent amount of hair left behind in it from the wonderful cleaning ladies. I guess you get what you pay for with a last minute decision to go somewhere on the cheap.
I liked the price I was able to book it at through kayak. I didn't like all of the unexpected fees upon arrival. I had to pay for wifi, had to pay extra for my husband because he was going to be there after 10pm until he left for work at midnight. Instead of paying the 56 bucks like I thought, I ended up paying around 70 bucks a night! Stayed two nights. The pool was FILTHY, slimy and the bleach smell was so strong it burnt our eyes walking into the area. Upon arrival there was a couple messed up on drugs in their car. The female behind the wheel was passed out on the steering wheel while the car was rolling. Her companion had to reverse the car from his passenger seat and then he got out, put her in the backseat and then passed out. This was right in front of my 9 year old daughter. I wasn't happy about this. There was dissociation activity in the parking lot throughout the whole night, both nights. Wasn't happy at all. Waste of $150! :(
Price - room itself was adequate for a night's stay Very basic - no clock, no coffee, limited t.v. stations, no wifi (required extra payment), location on I-465, had the appearance of not being fully cleaned (found money on the floor between the beds)
Price Smelled of cigarette smoke, prostitutes roaming the halls and parking lot, sheriff car constantly in parking lot to control the thugs.Do not stay here.
The staff was nice and accomodating. the location was right were I need it. The rooms were good. The only thing I did not like was one of our rooms the front door latch was not secured.
The location was good. Close to highway and shopping center. Very run down. Stairs were not well maintained and held puddles of water in rain. I ended up slipping on stairs due to the standing water. Beds were hard and blankets old and rough. Tv only got cable not any local channels. Air conditioning was weak, never felt cold. Fridge never got cold. Never again.
It was a great place to stay. The staff was very accomidating and pleasant to work with. I would stay here again if in this area.
The bedding and carpeting looked like it had been updated recently. However, the updates were poorly executed. The room was sloppily painted with lots of visible patch holes, the tile was poorly installed in the bathroom, and there were holes in the ceiling around the vent. The bed mattress was too soft and the bed frame was loose making it difficult for two people to sleep together. For breakfast, they would only put out a few items at a time so you had to constantly try to find someone to ask for more of this or that. I also did not feel safe and would not stay there by myself or with children.
Bed was very comfortable. Room was clean. Overall hotel was clean. Staff was amazing....very helpful. Some negative comments have been made about the exterior of the building. It is still being repaired due to winter ice storms. Don't let that deter you from staying here....it is being fixed. And besides, you don't stay outside the building...it's what's on the inside that counts! Microwave and fridge would be nice but was definitely not a deal-breaker.
This is a sharp motel. Recent updates. We generally stay at budget hotels and this place was among the best we've seen. Also, wide variety of restaurants are within a few blocks. The only criticisms I had (granted, they are nit-picky): 1) the tv is a modern flat screen but mediocre quality 2) very small breakfast area
Our room was clean, bed was comfortable and staff was very nice. That's all that I could ask for considering how cheap the place was Breakfast wasn't the best
Soft pillows, comfortable beds, great location I paid in full on here, and they went and charged me 78 bucks and didn't even tell me! I've been trying to call all day and the phones go to a voicemail that is full so you can't even leave a message! When we left, we didn't have anything to drink so we were going to get some water out of th sink, the water was ORANGE!! We have no idea why but that is just nasty. We went downstairs to get our "free" breakfast and there wasn't anything there! So I got charged 78 dollars including what i paid for the hotel and received, orange water, no breakfast, and terrible service. I will not be staying here again
courteous staff Was a little skeptical about cleanliness of utensils and breakfast prepared
The staff was friendly
Room was good clean and smelled nice. Tv was easy. And lots of channels. Checking in and out was hassle free The stairs were scary. Hard to climb and slipper The room wasn't stocked very well with toleties and soaps, at least not for three people. And breakfast need improvement big time. Both food variety and area cleanliness
Had a white powder around the edges and under everything
people at the front desk very friendly. the sidewalks were slippery and unsafe. Very poor shoveling of snow and side walk clearing. poor use of salt done in clumps not spread out covering walk way. steep inclines with ice build up. no local TV all TV pay per view. no disabled access.
Stayed overnight along the way. Very impressed with the cleanliness and quality of the updated room. Excellent choice for the money.
Very friendly staff, small indoor pool, fridge with little freezer for our ice cream bars! strong to slight smoke residue smell in both rooms booked.
The room was beautiful. Flat screen TV, 2 Queen and very comfy beds. The style was new and crisp...loved the microwave and fridge. Pool was nice. Staff was very friendly. No coffee pot in rooms, no shampoo, no hair dryer in the room. There was tons of little bugs..looked like termites in the guest laundry room...that was the only place we seen them. 2nd day no towles in the pool area.
that I lived to check out The hotel. it was messy, the AC only worked in one room. the room look like it was cut from a bad horror movie. one wall had a hole in it that look like a fight occurred. all the chairs had sketchy stains and burns on them. I really thank some one was dealing drugs out of some of the rooms.
King bed False advertise amenities ,dirty, un painted,crack in door, no hot water ,bad breakfest. Wont stay at another ameri as best value or use kayAk.a ripoff
Cheap Too many truckers in area. Bad location
Breakfast was great!!
the staff were wonderful during our whole dreadful experience with no hot water, no air conditioning, and no power. rooms were not cleaned properly, we had no power, no air, and no hot water for over 7 hours. and the main manager didn't call her staff back when emergency was happening, , she was terrible.
Apologized and said will refund money. We arrived, husband went to check in. Watched him shake head. He got in the car. Asked what's wrong. Said 'Put on 2nd floor with no elevator. I'm disabled. But was nice enough to refunded money. Haven't seen charged-back yet!
Nothing Not a good experience
the front desk had excellent customer service skills. She was very pleasant in helping me. The smell of mildew was almost suffocation when I turned on the AC. I would've went without it, except I stayed in July. The bottoms of the curtain liners that hung just above the AC were lined in mold.
The staff is very friendly, the rooms are spacious & the complimentary breakfast was very nice.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The customer service was great, and was very helpful. It felt like I was at home, and was very comfortable. No it was 10 out of 10.
Nothing It was too pricey for being next to a truck stop and an exotic dancer club.
Price Very old, dirty, smelly, outdated. Pool not functional. No continental breakfast.
price Hotel charged in advance, & for extra night. Room dirty @ check-in & never cleaned (photos show it). First day sheets & towels not changed. People fought by my room.Â Contacted desk thrice & asked for partial refund. Got nothing but refund for extra nig
Nothing I didn't even stay the heat didn't work the tub was stopped up Everything was wrong with the ropm
I was able to book it last second The staff was rude...called me at 7pm because I was late. At front desk for several minutes before being served. The guy at the front desk could barely speak English
nothing, because the tv only had four channels and they said there would be breakfast, but I only saw coffee. yes, the bathroom was in need of remodeling and the tub was not in good condition; such as I could not take a bath because the stopper was not there and it was not too clean, but the rest of the room was not too bad.
The best thing was leaving.
It was in an unsafe and bad location
Not much. I would not recommend this motel. The staff did not speak English and did not know where anything was, i.e. grocery store, Walmart. The pool was closed, the Wi-Fi was marginal. Only bad coffee in morning.
I don't like anything
The location The staff, I was locked our of my room and had to wait for another key to be made and I booked a king and they put me in a double
It had a flat screen TV Outdated furniture, flat pillows, hard mattress, the lamp by the bed was not working, the lady at the front desk was not friendly at all, shady characters hanging out at the parking lot, weak wi-fi.
It was cheap it was disgusting--roaches, filthy bathroom and tub, depressing crack-house room.
The proximity to the highway was convenient and it's only a short 10 minute drive to downtown. When I arrived, the door to my room was left wide open, so there were several flies and mosquitos in the room. The entire room smelled like an ashtray, especially the mattress and blanket. There were even cigarette ashes left on the bathroom counter. The sink drain leaked onto the floor and the toilet ran nonstop. There were holes in the wall throughout the entire room. The only reason I stayed is that everywhere else was booked or going for over $400 a night. I do not recommend.
Not very clean. Not updated. Bathroom door was hard to close. Toilet seat broken.