Would you like to save as your currency permanently or for this visit only?
The staff was nice, AirPort shuttle was good. The location is poor, the beach is not well suited for swimming, the place desperately needs renovation. Stay in Lahaina or go camping instead.
People at desk are sweet but not sophisticated in terms of customer service. When they checked us in they gave us the keys and we dragged our suitcases up 5 stairs thru security doors to a room WHICH WAS OCCUPIED!!!! Oh my gosh, late and tired, we returned to the desk, leaving some luggage at the first location, but then we were moved to a room on the total opposite corner of the facility! They should have had someone move our bags to the new room. There are inner doors that require the room key which are very hard to open.
close to the airport clean O.K. service no beach towels Hygiene amenities are in dispensers - soap/shampoo no lotion no real concierge service
Hotel was convenient to airport. Hotel is older with few amenities. The beach is in the harbor so the water is not very clean. I only stay here if I fly in a day early or fly out a day late to save on airfare while using my timeshare. I could not imagine staying here as my primary hotel for a week or more. Internet is very slow and room was musty/damp smelling when we checked in. There were fans in the hallway blowing into another room to dry it out. Could have been from the high surf a few days earlier.
the Internet did not work, the shuttle could not pick me up.. no restaurant after a certain hour at $157 a night this is a rip off...
Upgrade... Towels look old... Found cockroach in one of the beds...and curtains are stained and ripping! Just needs to be up dated
cool room Front desk didn't have my reservation. Many homeless people loitering around place, the room smelled weird.
Convenient. Comfortable. I liked getting asked preferences ahead of time and text responses back. Extra fees--resort fee and parking fee.
Nothing Staff was rude and to overcharge for anything else that was not specify in the reservation
I loved the green filled courtyard and gazebo with an ocean front view, and the pool on the roof. Decent coffee in room. Also, I liked the movie rental kiosk. I didn't like that the rooftop pool had to close when the rooftop restaurant opened, at 5pm. Disappointing for the kids, and I didn't look/notice if the times were written on the website,
Close to the airport with easy check in. Cramped rooms, overpriced for what you get, recommend for business travelers only.
Large room beautiful view room beside elevators and still cost $310/night No airport hotel shuttle provided
Everything it has a whole vintage retro look it was like walking into different time thank you for a great experience!!!! No complaints!
Immaculate groundskeeper, super clean, very friendly staff and superior customer services.
Room was really out dated. Not very clean
The hotel is extremely old and has a mildew smell. The parking is terrible. The staff was nice. We stayed our last night to be close to the airport. I would not stay here again.
The breeze coming through my windows??? To die for! Staff were very friendly Location Location Location-close to airport, shopping, convenient! It was so RETRO and I loved that! No microwave in room The Wifi Was sketchy, it worked but you had to keep signing in each day V.S. it just connecting for the duration
the room in huge little to bit too old
We were pool side. Clean, beautiful view of the mountains and water from our side view. No frills, centrally located if you rent a car. Breakfast was included with our package, great restaurant for family style Polynesian food. Staff was accommodating and friendly. We got better than what we paid for We did not know parking was not included. $15 a night, limited parking.
Not much! Staff very rude!!! Basically No Wi-Fi! They advertise that it's free but connection so slow.....it "times out", hence you never get to use their supposed free Wi-Fi. Save yourself the frustration of this place....spend a little extra and stay someplace else where they know what customer service is!
location was great, close to the airport building and room look pretty old
This place is an older family run business that is well maintained, clean and comfortable. Small bathrooms with low shower head makes it challenging for taller people.
Cleanliness, location and affordability are great aspects. The pool has a mountain view and the rooms are very spacious. The staff was extremely nice and the stay includes a hospitality room where you can shower, change, leave luggage or hang out if your flight leaves many hours after check out. There's very few cons to this hotel. The two that we thought of are: no microwaves inside rooms and pay for parking which the lot is rather small.
Excellent and friendly service. Very convenient location from airport.