Would you like to save as your currency permanently or for this visit only?
Super friendly staff. Very clean room. Great housekeeping staff. Comfy beds. Easy access to beach and pool. Busy parking on luau nights (Sunday's/Tuesday's)
we made reservation for a bed room with living room online. when we checked in, there was no living room. the staff at front desk insisted that the small table and a chair one foot away from bed was the living room. what a rip off.
Great on-site employee service and attitude. Cable TV a little confusing. Can't use guide on TV and paper guide is incomplete or inaccurate.
Paid $300 for an "ocean front" room, which turned out to be facing the ocean but on the 2nd floor, partially blocked by a tree and by the roof of the first floor. The shower handles, are placed on the side of the shower so that if you're not mindful of where the shower head is pointed, turning the shower on will get you soaked. At least in room 201, there was no tub, which was disappointing. Save your money and unless they guarantee you a spectacular view of the ocean, just pay for a regular room.
My wife and I arrived at Kona around 9pm local time and the Courtyard was a convenient location in the direction we were going. We were not at the hotel long enough to fully appreciate. It was comfortable and was our first experience of Hawaii in the daylight. How could that be anything but great. If we had stayed longer, the balcony view was of the roof and other balconies. You could strain your neck to see water.
charged me 250 fee for smoking on balcony when checked out，but they didn't warn me at all when I checked in.
It was clean, the staff was extreme helpful and warm. Nice reception. Hotel looked very nice Bed was a very uncomfortable. Both myself and wife woke up very sore. i could feel all the springs, not a comfortable experience.
Loved the rooms, location, the pool...except everytime we ate there we only saw our waitress once. Both times we had to get up and ask anyone how to pay so we could leave. I loved staying there, I just don't think I'd eat or drink at their facilities due to slowwwwwe services.
Everyone was super friendly and helpful
The windows don't block the light very well
We arrived in Kona in the evening, having traveled for 18 hours. This was a perfectly good place to stay for the night before taking off for our circumnavigation of the Island. Clean, comfortable, convenient. Breakfast was $22.95 a person - but there is a IHOP just up the street that suited us better.
Location was good; but ocean view was a real disappointment. I booked the location to attend a luau. It was a disappointment for the cost.
Staff atention Small bugs in the room
Everything was very easily accessible for cars or walking. Everything is close.
Cleanliness and friendly staff
Quite a classy place despite its age
Convient to the area and good place to land after long flight and late arrival. Onsite parking is limited and the large rent car would not easily fit. The additional parking was not that much of an incomvience and did not have the worry of damage to rental car.
good location,big room,include good breakfast
convenient location entrance via the car park
The seaside hotel is an older motel but quaint. Thr location is excellent next to shopping and nitelife and resturants Park your car you wont need to drive anywhere. The downfalls Are the beds are not firm more bouncy than most the Patio closes at sunset, boo........ It is not a highrise resorr But if your looking for an inexpensive weekend getaway this Is the place. I would stay there again
Very old and depressing
Location, location, location. Close to shops, restaurants, beach, tourist attractions. View of parking lot was not enticing. Noisy with school kids talking, smoking on balconies until late in the evening.
Personal was very family. Room wasn't ready . Checked in about 3:30 was told room is not ready to come back in 1 hour.
Staff was friendly, we checked in late so only one receptionist on. Clean enough. Rooms are older. The beds were very springy, we weren't given enough towels. We had three people in the room but was only given two sets. Had to go to front desk to get more. Second night my husband and I just shared a set.
Rooms were dirty Beds were old and uncomfortable Continental breakfast was a joke
Friendly staff. Cheapest price. Cool layout and great location. When we checked in, counter staff told us about free parking in the adjacent parking lot (instead of pushing their paid parking), which was a nice touch. The room was pretty worn down, and has 't been maintained as well as it could have been. Free breakfast was pretty limited.
Staff helpful and professional Love the feeling there, plants, flowers, old style Parking is good. Rooms desperately need renovating.
Location is right on busy Alii Drive. Decent pool area. Worn out buildings. View is of rundown buildings surrounding. Facility is desperately in need of repairs and maintenance. Staff was polite, but not helpful, no aloha. Tiny bathroom, old shower.
I liked the location of the hotel it was in a great spot for all the shops and restaurants. The hotel was very outdated. Very low quality just a very cheap and old building that could be very beautiful if they would spend the money to update it. Also the "breakfast" was literally just toast. For over 100$ a night you could at least feed us in the morning.
Location is good, right on Ali'i drive Our hotel room was on the ground floor, as soon as you enter the room it smells like mildew and wet carpet. The sink in the bathroom did not drain, there was a broken tile in the shower, there were roaches - both big and small, the lanai doors and the bathroom doors were unable to close or lock properly. Unfortunately this was the ONLY hotel available (for obvious reasons). Uncle Billy's is like a landmark, it's been here forever but it needs a serious renovation - will NEVER stay here again, we'd be better off camping
Location was very convenient to downtown and walking to restaurants and shopping hotel is old but fairly well maintained. Carpet was dirty. I had to wear my shoes in the room. I checked in to my room at 4:30 and the room was still not ready. Overall it was okay for the money.
Great location, low cost for our last night in Hawaii. Front desk staff were nice and helpful. Management say a renovation is planned. Got two doubles instead of king bed we paid for. Arrived late in Kona and had to leave early for flight, so there was no time to change rooms — it was very uncomfortable night for two in tiny bed. Bathroom had awful smell. We're normally easygoing guests with few needs, but this was beyond the pale. Stay here only if you must, or else wait until after renovation (if it happens).
Close to the rocky shoreline, eateries, shops, etc. Centrally located! Free parking nearby. Great continental breakfast and nice pool! N/a
I was so pleasantly surprised by Uncle Billy's!! The room was a good size with a fridge, safe, 2 big poofy chairs, a desk with chair, a big dark wood dresser and a large flat screen TV. The bed was comfy and had 5 nice pillows on it. Based on a previous review I immediately checked the mattress for bedbugs and there were none. Everything was very clean and fresh smelling and looking. You could tell time and care were put into cleaning the room. The lanai was very nice with sliding doors and a view of the pool and Ali'i drive. The air conditioning worked great, too and having driven through snow to get to the airport to come to Kona we needed a reprieve from the heat those first days :-) Great staff, clean and comfy rooms, fantastic price and perfect location. Give Uncle Billy's a try. My gripes were few and minor. The bathroom was not beautiful. The toilet was what you'd expect in a public restroom but MUCH MUCH cleaner. The shower was old and mustard yellow BUT it was clean and the water pressure was amazing.