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Bintan Lagoon Resort

Jalan Indera Segara, Bintan Utara, Lagoi, Lagoi 29155, Indonesia
+62 770 691 388

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+62 770 691 388

Overall guest ratings

7.0/10 Good
Based on 1,986 reviews

Review highlights

  • 8.3
  • 7.0
  • 4.7
  • 4.4

Nearby

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    About

    When you stay at Bintan Lagoon Resort in Bintan, you'll be next to a golf course and convenient to Ria Bintan Golf Club. This 4-star resort is within the vicinity of Pasar Oleh Oleh Market and Bintan Island Elephant Park.

    Rooms

    Make yourself at home in one of the 470 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Relax and unwind with massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite to eat at one of the resort's 5 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Golf
    • Coffee shop
    • Airport shuttle
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 hour front desk
    • Safe
    • Free parking
    • Pool table
    • Non-smoking rooms available
    • Terrace/Patio
    • Hot tub
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Air-conditioned
    • Night club
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Private beach
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,986 reviews
    • 8.3 "Beach is lovely."
      7.3 "73% appreciated the clean beach."
    • 7.0 "Good location."
      8.8 "88% appreciated the closeness to the beach."
      9.5 "Near to public transport, according to 95%."
    • 7.0 "Good service."
      5.4 "54% thought the management was tolerable."
      5.0 "Hotel security was average, thought 50%."
    • 6.3 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.3 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 4.7 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.7 "93% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.5 "For 85%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      3.8 "62% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      0.0 "100% had problems with the shower."
      0.9 "91% were disappointed with the minibar."
      2.0 "80% thought the tv was sub-standard."
      3.0 "70% were unsatisfied with the kitchenette."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      4.2 "Dirty pool, said 58%."
    • 3.0 "Food is inedible."
      0.3 "The price was too high for 97%."
      2.7 "73% did not like what was on the menu."
      4.1 "59% complained about the fish/seafood dishes."
      3.0 "70% did not enjoy the desserts."
    • 2.5 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    • 2.4 "Terrible value."
      0.3 "The price was too high for 97%."
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    Overall rating

    7.1 Good
    Based on 794 reviews
    • 8.4 "Beach is lovely."
      7.1 "71% appreciated the clean beach."
    • 7.2 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Good location."
    • 5.5 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
      5.2 "Only 52% thought, the hotel was stylish."
    • 4.8 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 3.5 "Disappointing food."
      0.4 "The price was too high for 96%."
      3.1 "69% did not like what was on the menu."
    • 2.6 "Terrible value."
      0.4 "The price was too high for 96%."
    • 2.6 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 1,052 reviews
    • 8.4 "Beach is lovely."
      7.1 "71% appreciated the clean beach."
    • 7.0 "Good location."
      8.9 "89% appreciated the closeness to the beach."
    • 6.8 "Service is ok."
    • 6.4 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.2 "Average comfort."
    • 4.2 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      0.4 "96% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      4.6 "54% didn't like the uncomfortable beds."
      0.6 "94% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      4.0 "60% found problems with the furniture."
    • 3.7 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
    • 2.9 "Food is inedible."
      0.1 "The price was too high for 99%."
      2.7 "73% did not like what was on the menu."
    • 2.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 2.3 "Terrible value."
      0.1 "The price was too high for 99%."
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    Overall rating

    7.7 Good
    Based on 19 reviews
    • 8.5 "Beach is lovely."
    • 6.8 "Service is ok."
    • 3.0 "Food is inedible."

    Overall rating

    7.3 Good
    Based on 119 reviews
    • 8.3 "Beach is lovely."
    • 7.2 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.4 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.5 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.6 "64% said rooms were dirty."
      2.4 "For 76%, the rooms looked old."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.2 "Food is inedible."
      0.5 "The price was too high for 95%."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.5 "Terrible value."
      0.5 "The price was too high for 95%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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