Overview

Bintan Lagoon Resort

Jalan Indera Segara, Bintan Utara, Lagoi, Lagoi 29155, Indonesia
+62 770 691 388

Rp 901,467+

Overall guest ratings

7.0/10 Good
Based on 1,894 reviews

Review highlights

  • 8.1
  • 7.0
  • 4.6
  • 4.3

Nearby

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    About

    Overlooking the South China Sea and Riau islands, this Bintan Island beachfront resort is set amid 300 hectares (740 acres) of tropical gardens. Singapore is 45 minutes away via high-speed catamaran.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Golf
    • Coffee shop
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Non-smoking rooms available
    • Terrace/Patio
    • Hot tub
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Air-conditioned
    • Complimentary breakfast
    • Night club
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Private beach
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,894 reviews
    • 8.1 "Beach is lovely."
    • 7.0 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
      5.2 "Only 52% were satisfied with the proximity to shopping."
      6.4 "Only 64% were satisfied with the proximity to sightseeing."
      6.7 "Restaurants & bars in the area were ok, according to 67%."
    • 6.1 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.1 "89% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
      0.5 "95% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      3.1 "69% found problems with the furniture."
      2.4 "76% had problems with the shower."
      4.4 "56% were unsatisfied with the kitchenette."
      1.3 "87% thought the tv was sub-standard."
      0.6 "94% were disappointed with the minibar."
    • 4.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.4 "56% didn't like the unstylish hotel."
    • 4.0 "Not very clean."
      3.5 "65% said rooms were dirty."
      0.5 "95% said the bathroom was dirty."
      4.8 "Dirty pool, said 52%."
    • 2.9 "Food is inedible."
      0.4 "The price was too high for 96%."
      3.1 "69% did not like what was on the menu."
      3.7 "For 63%, the dining experience was not enjoyable."
      3.8 "62% complained about the fish/seafood dishes."
      3.9 "61% found the side dishes unedible."
      4.3 "57% did not enjoy the desserts."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    Based on 757 reviews
    • 8.2 "Beach is lovely."
    • 7.4 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
      5.0 "Only 50% were satisfied with the proximity to shopping."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 4.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.4 "Not very clean."
      3.9 "61% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.7 "Disappointing food."
      0.4 "The price was too high for 96%."
      3.3 "67% did not like what was on the menu."
      3.7 "For 63%, the dining experience was not enjoyable."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.7 "Terrible value."
      0.4 "The price was too high for 96%."
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    Overall rating

    6.7 Good
    Based on 1,003 reviews
    • 8.3 "Beach is lovely."
    • 7.0 "Good service."
      5.5 "Only 55% thought the service was professional."
      6.8 "68% said the recreation staff was ok."
      6.8 "68% thought the shuttle service was ok."
    • 6.7 "Location is acceptable."
      5.1 "Reasonably accessible by car, said 51%."
    • 6.1 "Average comfort."
      7.0 "70% thought it was pleasantly quiet."
    • 5.8 "Breakfast is mediocre."
    • 4.4 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      1.1 "89% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.0 "For 90%, the rooms looked old."
      0.4 "96% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
      3.0 "70% found problems with the furniture."
    • 3.5 "Not very clean."
      3.2 "68% said rooms were dirty."
      0.4 "96% said the bathroom was dirty."
      4.4 "Dirty pool, said 56%."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.7 "Food is inedible."
      0.1 "The price was too high for 99%."
      2.9 "71% did not like what was on the menu."
      3.6 "For 64%, the dining experience was not enjoyable."
      4.1 "59% found the side dishes unedible."
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    Overall rating

    7.0 Good
    Based on 132 reviews
    • 8.2 "Beach is lovely."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.8 "Service is ok."
    • 6.7 "Location is acceptable."
    • 6.2 "Average comfort."
    • 4.6 "Vibe wasn't good."
    • 4.4 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 3.6 "Not very clean."
      3.2 "68% said rooms were dirty."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.2 "Food is inedible."
      0.5 "The price was too high for 95%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
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