Pros: The overall experience was very good. The guy called ADI served us very well and gave us a wonderful time there! He can talk fluent Mandarin so communication with my non-English parents is not a ...
Cons: One thing should notice is that since the hotel is full of trees and vegetation, the mosquito is there. The hotel will help us set up mosquito-repellent incense in the night, so actually this is not a...
Pros: Loved every minute of our stay. The staff are fantastic and will go out of their way to do everything that they can to ensure that you enjoy your holiday. Beautiful location with stunning views. Thank...
Pros: Location, room, and staff. These are the only positive things about the place.
Cons: Food (lunch and dinner) and beverages, especially cocktails. The breakfast was very nice, though. Very high overpriced with absolutely mediocre quality of the food. The bar manager has to be '...
Pros: First time to banyan tree resort. Good experience and my kids loved it. The private pool in the villa and food in the restaurants are kids friendly.
Pros: My 11 year old said - 'My family and I loved the room making and the little statues that they would make. The breakfast each day - we got food that we had never tasted before which is great for ...
Cons: Jacuzzi is too cold to use. View from room is blocked by a tree.
Pros: Great location, very friendly staff, cool villa, awesome local food.
Cons: Poor breakfast, a bit over priced.
Pros: The staff were very friendly, especially to our little baby. Also, the view from our rainforest oceanfront villa (101) was pretty spectacular.
Cons: Although the staff do their best with the cleaning, the resort seems a little old, both aesthetically and structurally. One night during dinner, the curtain rack above our table collapsed onto the ...
Pros: Staff consistently friendly and decent breakfast buffet.
Cons: Room had musty/dank smell in bathroom area and overall room felt rundown. Coffee machine didn't work, private pool jets were partly out of order and water was not inviting to sit in. ...
Pros: Luxurious tropical get away. Was entertained by the monkeys and given special attention due to birthday celebration.
Cons: Locked in to eating at the resort which was expensive
Pros: The property is indeed spacious and new. The pool in the middle of the villa is nice for adults, but not recommended for kids younger than 7 years old, as it is too deep for kiddos without being ...
Cons: Sorry, this might be the most negative review i have given on Booking.com. Although the service team is trying hard to make up the bad experience, i still have to rate the property with a relative low...
Pros: The location is fantastic. Like the helpful staff and the serene atmosphere . Home away from home
Cons: Not too much of day activities available with the hotel as others are offering in the proximity
Pros: Everything is clean and new. The villa itself is comfortable to stay in. Most of the staff are very friendly and helpful. Great place for weekend getaway.
Cons: 1. There were 2 power outages during my stay and no one was attended after the incident. I had to walk to the front to get help which is a bit of disappointment. 2. May consider add shelter extension...
Pros: The staff are very friendly and go out of their way to help, they all seem to enjoy their work and want you to have an excellent stay. The standard of service from all the staff is excellent, thank ...
Cons: My only concern during my stay was the onsite shop, not well stocked and not much choice. The shop was also only open open the first few days of my stay, then closed for the remainder of my stay. I ...
Pros: Great rooms with private swimming pool.
Cons: Not many activities inside the resort as well as outside the resort.
Pros: Comfortable rooms, nice pool and friendly staff
Cons: Food is a little expensive.
Pros: Although there is only 1 restaurant, the food is nice. In villa dining is comfortable too. The villa is clean and spacious. The king size bed is huge and comfy. The pool and garden is a hit with the ...
Cons: The outdoor bathroom is huge and has a bathtub, but it may be a bit scary if bathing at night. Sometimes, the hot water flow is not constant. The rooms are not linked indoors, so u need to get outside...
Pros: Very friendly staff and extremely courteous. They went out of the way to make our saty comfortable and awesome at all times.... Excellent accommodation. Highly Recommend !!
Cons: There was an additional charge that I had to pay for my 8.5yrs son, which was not pre- informed / mentioned at the time of booking!!
Pros: The bed was comfortable. The staff were friendly and great in giving us a wonderful experience and stay. The outlook and concept of the villa was great. Food was nice and tasty.
Cons: alot of insects and bugs entering the villa bedroom. TV can have more channel and control not so good.Control for smart tv shld be given. good to have a hose next to the toilet bowl seat.
Pros: The staffs were friendly and warm. they have went an extra mile for the request I have put in
Cons: Lagoi plaza was like a ghost town. The area will need another 5-6 years to develop.
Pros: The staff was extremely friendly and helpfull
Cons: The exterior could do with a fresh coat of paint. Common shower / toilett areas are clean but a bit old and run down.
Pros: We loved the chalet , the location and the beach in front of us. Loved the breakfast and staff were super nice and helpful. Great to have shuttle buses that took us everywhere in the island for free. ...
Cons: It only has one restaurant and we don't really enjoy spicy food and Western food options were not many. We liked better the restaurants in Nirwarna Gardens. However, the breakfast is amazing, so i...
Pros: The beach was just outside the room doorstep.
Pros: The staff were so kind and attentive. I arrived with a broken foot , on crutches and they could not have been more helpful The beach is beautiful , clean and not crowded. Lovely swimming Chalets ...
Cons: Few more sun umbrellas on the beach would have been useful
Pros: A quiet ,relaxed and comfortable environment. The Kilong seafood restaurant is a one-off with magnificent seafood and location.
Cons: A little more care for the rooms - maintenance of minor flaws,e.g. external door hardware and slide tracks.
Pros: Close proximity to the beach, even the furthest hut wasn't more then 20 steps away. Recommended if you're looking for a total beach getaway. The beach was not crowded, beautiful soft white ...
Cons: We arrived and were informed that a king bed wasn't available ONLY upon signing the credit card payment. Was offered the option of an 'upgrade' to the deluxe room at the resort hotel. They...
Pros: Quiet ambiance with beautiful view.
Cons: My child got bitten by a Jelly Fish in the sea quite near the beach. The staff was ill prepared to handle the situation. Even though Jelly Fish bites are regular as per staff, there are no clear ...
Pros: We loved that it was a quiet and unpretentious resort with a beautiful beach in front of your room, water that was clean and delightful for a swim, SUP or kayak. The seafood restaurant is only a ...
Cons: The ferry terminal at Tanah Merah couldnt cope with 3 full ferries arriving at once. They need to get more organised for long weekend crowds.
Pros: Rooms so close to the beach and the beach is shallow and safe and beautiful. Great water sports
Cons: Bathrooms could be nicer
Pros: Staff were amazing and amenities were excellent
Cons: No alcohol is sold in mini markets and is expensive at the bars. Also, entertainment like billiard tables close really early
Pros: Clean and comfortable My kids had so much fun .Staff friendly and helpful .thank u so much ☀️
Cons: Old towels
Pros: The part we liked the most is the crystal lagoon. The activities are also pretty good. We spent only one night and day. Next time we would definitely want to go back there and spend more time.
Cons: More activities can be included in the package. Paying for every activity makes it a little expensive.
Pros: Ambience and experience
Cons: Limited and pricey food choices
Pros: Tent and artificial sea is the attractive part of the resort. Very nice place for groups couple who can so activities and njoy great peaceful time.
Cons: Check in to check out timing is not even 24 hrs for single day visitor, rides and food is costly. You need to buy drinking water too at such hot place where your are busy with so many sea and land ...
Pros: Environment very good
Cons: The wash room is quite dark during night time
Pros: Super clean resort. Room good for 4-5 pax. Spacious bed.
Cons: Bathroom too open... felt like showering with many hidden insects and lizards.
Pros: The concept of the whole canopi. Very spacious at the same time feels very homely. The ambience and scenery is very pretty too. Also liking the fact that everything is available within the area itself...
Cons: The limited buggy and waiting time to travel far distance
Pros: Loved the huge man made pool. There could be more options for food though. The staff were always smiling and they are always ready to help. I also liked that they communicate with us by whatsapp ...
Cons: Beware of mosquitoes and sandflies! Bring insect repellent. The prices for the food and activities are actually quite expensive. Be prepared to spend a bit more.
Pros: The rooms and staff were excellent, we went to take the kids fishing for the day. All family had a great time.
Cons: It's a little buggy at night, so bring your bug repellent. This is not the hotels fault you are right in the middle of the jungle. Good for a family fishing trip if you are tired of being at...
Pros: i like the villa view
Cons: dont have so much seafood
Pros: The service was amazing. I would love to return again, amazing villa, amazing country, amazing people.
Cons: Sincerely everything was perfect.
Pros: View was mesmerizing. Breakfast was decent.
Cons: Could provide motorcycle rental to allow easier travel out of compound
Pros: I liked the isolation of the property, which is located far away from the main resort area and hence away from most of the crowds and their families. The proximity to a protected forest reserve is ...
Cons: I experienced several power outages in the midday, likely because there were some systems being tested at the time. The bed was largely comfortable although the sheets were sometimes scratchy.
Pros: The rooms were very roomy and the beds super comfortable. We would have preferred a double bed and not 2 twins. The bathroom is stunning. Lucman (the manager) and his staff are very helpful and went ...
Cons: The food in the restaurant can be improved on. It was tasty but not always enough. Not enough variety. A faster or bigger toaster will help a lot at breakfast time. We waited ages for our toast. ...
Pros: The scenery is great for relaxing! Room is Huge and comfortable and of great value!
Cons: Wi-Fi connectivity is a bit weak, get disconnected from internet most of the times.
Pros: Atmosphere tranquil
Cons: Distance from harbout
Pros: A resort in the middle of nowhere as aptly described by the driver Timbul , De villa Bintan make it up with their passionate service staff who give the very best of their efforts to make sure the ...
Cons: While the villa room has great view and a rustic back-to-nature feel to it, those who prefer modern comforts and above basic accomodations may prefer to consider the more modern rooms at the bottom of...
Pros: Providing free pick up services made our life was so easy. The staff are friendly, helpful and honest. The resort provides three meals FOC. The a la carte menu is awesome the grilled fish is ...
Cons: Too much mosquitos due to near to the rainforest. If there is mosquito coil in the room will be much more better.
Pros: We looked forward to daily breakfast which provided us a wide choice of western and traditional Indonesian foods. A variety of restaurants (together with buggy transport) provided ample choice for us ...
Cons: Outdoor construction of the beach club, as part of the newly developed neighbouring Cassai, meant construction noise was evident during our stay and impacted on the beauty and essense of the '...
Pros: Staff were amazingly helpful and friendly. The staff responded to emails and questions efficiently and effectively
Cons: There were major renovations occurring in the property during our stay that disturbed our relaxing beach time. This is despite a response (16th Jun) from Angsana to my email prior to arrival stating...
Pros: The beach and the pool
Cons: The room was lousy and old. The single beds were small. The water did not run well down the pipes. The floor was dirty and had biscuit specks from its inhabitants. Everything is expensive. It's ...
Pros: Staff is very helpful & accommodating. Helped us with late check out extension, early private bus to ferry terminal, found our lost baby's pillow & offered to send back to Sg office. We ...
Cons: Rooms were little old, there were construction going on. First Angsana masssge wasn't great but second Javanese massage was much better.
Pros: Pool are nice, the staff are very friendly and the good service.
Cons: Long wait to check in, no free shuttle to move around other location.
Pros: Our island suite room was great. The spacious living area really makes it very comfortable for the family and kids to hang out at. Breakfast was great. Pool was kid friendly and fantastic. Beach is ...
Cons: Prices are on the high side. Resort looks quite dated but amentities -are decent. Was disappointed when I wanted to borrow some DVD and books on a rainy day, and was told I can only them at banyan ...
Pros: Suites facing beach were the best
Cons: It's a bit outdated but is under refurbishment
Pros: Every staffs were very friendly and helpful. Every staffs were trying gb their best to provide friendly/good service. Beach is well maintained and beautiful. They have interesting floating ...
Cons: Pool is not very big.
Pros: Room and meals especially breakfast. If cheaper will be great.
Cons: Nothing much to do at night.
Pros: the staffs are excellent, make you feel right at home. Very helpful and efficient. The hotel is under upgrading reno, so a little noisy and has the smell. BUT, I am sure that's only temporary.
Pros: Staff were very kind and attentive. Liked the fact they cleaned the beach all day long and also sprayed the gardens in the night for insects.
Cons: Food and drinks were overpriced. For the price, the food quality is mediocre. We ended up spending almost the price of the room for food/drinks with no alternatives.
Pros: Comfortable beds, clean room with all the necessary amenities for a good family vacation
Cons: Food could be better especially at the price they were charging
Pros: It has a lake, beach and a rooftop swimming pool. Lake is very beautiful.
Cons: Everything I think is a bit overpriced
Cons: got kind of shopping area beside, but still under construction. you can only eat at the hotel canteen. The food at bar is lousy.
Pros: The bedrooms are very spacious, clean and comfortable. Lovely rooftop infinity pool and the rooftop bar is nice to sit in the evenings. Although the bar prices are very expensive. Breakfast is really ...
Cons: There is nothing to do within walking distance. This is a new resort and the infrastructure is not in place yet. There are a couple of restaurants and shops within easy walking distance but not a lot ...
Pros: The big room
Pros: The Good: Good sized rooms. Modern television set (I could mirror my phone). Very good cleanliness. Attentive and polite staff. Overall maintenance standards very good. One restaurant + one roof top...
Cons: Booking.com 'Genius' entitlements were not provided. Had to wait an hour to get room (arrived early). WiFi in the room was not reliable. Worked well close to the entrance door but not in the ...
Pros: The bed is comfort and the Swimming pool is nice.
Cons: Swimming pool
Pros: The room was clean and comfortable. Staff were generally polite and friendly, and some of them were really nice. Welcome drink was very tasty. Rooming arrangements were very considerate (they put me ...
Cons: Had a slight bad experience when leaving the hotel: we left our excess luggage with the concierge after checking out and went for lunch before we were due to catch the shuttle bus to the ferry ...
Pros: Staff were very helpful and assisted us whenever we asked.
Pros: Beautiful villas, friendly staff. Not so much to do as the mall is very empty, but lovely beach & water sports available there. The reastaurant over the road at Grand Lagoi Hotel was the best ...
Cons: The room service for tidying rooms/ clearing breakfast dishes is very slow. As hotel cafe isn't open yet breakfast is delivered to the villa, but not cleared till after lunch time: would be ...
Pros: private area, attentive staff
Cons: no restaurants or cafe or bar within the villa compound
Pros: The pool, location, weather, view, room, everything was excellent. staff was very helpful as well.
Cons: It hadn't been cleaned well after the previous guest. There were a hundred ants in the microwave, the floor was dusty and so were the shelves in the bathroom.
Pros: Booked Lagoi Bay Villas at no regrets! Conveniently located near Plaza Lagoi and beach within minutes of walk. Open concept of bathroom, private pool and spacious concept are awesome. Being treated ...
Cons: Due to open nature concept, observe red ants and other small insects.
Pros: Private pool and living room. Staff Gina is professional and helpful
Cons: No much facilities and pool is not clean enough. Pool is slight dark in color
Pros: Private pool and bathroom. Staff Gina is helpful and professional.
Cons: Not much facilities. Pool is not really clean and dark in color
Pros: Villa is big and spacious
Cons: Private pool is dirty and not well-maintained. Many ants and insects in the pool.
Pros: The bed was really comfy! Pool was very nice. The toilet was very clean.
Cons: A lot of flies in the villa, and the breakfast was very salty. There was also difficulty contacting the reception via the telephone number on the website. As a result we couldn't arrange a pick up...
Pros: Cleaniness and we'll location to Jetty Terminal. The staff are friendly and helpful.
Cons: The air conditioning seem not working well especially at night can feel warm. No lift. Quite noise at 10.30 pm . The wall not sound proof as can heard guests talking loud.
Pros: Bed was comfy but the aircon was very weak, taking time to cool
Cons: Check the aircon
Pros: Bed was very comfortable.
Cons: Mini bar was empty. There was nothing in it.
Pros: Staff are good.
Pros: I really liked the service provided by the hotel staff. They were very friendly, courteous and spoke English which helped me to communicate easily. I and my friends had a great time staying there. The...
Pros: The distance to the ferry terminal indeed is quite near but the TV is abit small for traveller to watch .
Cons: The bath room is too small and the TV is too far agway from the bed position. no safe to safekeep my valuable and the door is abit unsecure.
Pros: Seafood and hawkers food very cheap
Cons: Hotel Staffs should recommend the city tour package to guest instead of outsiders and cheated by them.hotel price is reasonable.
Pros: location - near to jetty and easy to get private transport ,nice staff
Pros: Deluxe room w sea view - big, clean, nicely finished, bath, air/con,TV, great staff, good restaurant on site, 1 km seaside walk to town, night markets nearby
Cons: Road noise at night
Pros: Nothing about it was good
Cons: The staff were all out to make a quick buck, rooms were poorly furnished and location was bad
A great choice for a stay in Bintan, Bintan Cabana Beach Resort features a free airport shuttle. You can visit the spa to indulge in Thai massages, body scrubs, or aromatherapy, and Copa Cabana serves breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer refrigerators and room service.
Cons: There was not much activities. Also no shops nereby. Beach is scary with jelly fish in morning anf lion crabs in evening. Beach side Resturant also closes 11.30PM. not much water sports and ...
Pros: The Swimming pool is big with varies depth from 0.5 to 2.2m & terrace design's concept is extremely nice
Cons: The restaurant is too few & the price is high
Pros: Cleanliness & Good Services by hotel staff
Cons: Refrigerator to small & very slow to cooling my drinks.
Pros: I really, really liked the staff, and had the chance to talk to one of the managers. Very very nice informative gracious host. Most things are resonable priced, jet ski rental etc. . .
Cons: Trying to take advantage of families, by charging for kids over the age of three for breakfast. When it states in your reservation children 12 and under free. The food is way, way over priced at ...
Pros: Breakfast selection is vast. Kids pool, gym and kids club facilities were good Food in restaurants very expensive. Some restaurants better than others. for example Terrace bar and restaurant by...
Cons: Room could have been cleaner. cockroaches in bathroom. bad smell in bathroom. Shower glass shield that is installed in bath isnt long enough to shield water from the floor so a puddle all over the ...
Pros: The place was nice overall. It was very huge. But the experience wasn't so. It just looked nice in photos and we just tried to enjoy since we were there on a holiday.
Cons: There are so many things that could have been better 1) There's only ONE working lift. Just imagine for a place so big with only one working lift? And it's not even maintained properly. The...
Pros: Free use of the golf buggy.
Cons: The mosquitoes
Pros: Room was dusty and have a very strong musty smell. Bed was also very dusty.
Cons: Room & everything is over priced.
Pros: The staff is very friendly
Cons: The wifi connection is poor! Need to be improved!
Pros: My girlfriend and I stayed at BLR for the weekend and had a blast. We took the 90 minute Moziac ferry from Tinah terminal straight to immigration at BLR resort and it was super easy. BLR is definitely going through some renovations but both pools were open and the staff was kind and accommodating the whole weekend. The beach restaurant Neyalan was awesome, the wait staff was so nice and always had smiles on their faces. It's a great spot to enjoy lunch or dinner and has reasonably priced food and drinks, especially compared to Singapore. Our only complaint was the lack of information about the tar on the beaches. I don't know what happened off the coast of Bintan but there is no shortage of tar on the beach. BLR does a good job of cleaning it but no matter what, if you go to the beach you will get tar on your feet. We don't have kids but BLR had numerous activities for the kiddos. If you're looking for a short weekend beach trip from Singapore and don't mind some tar on your feet I would recommend Bintan Lagoon Resort.
Pros: I had an enjoy with swimming pool.
Cons: It was a very long time to finish check-in process in the front desk.
Cons: Very poor facilities. The moment we check in, the room very smelly as well. Frontdesk staff dont speak English well Wifi very slow
Pros: Expecting more cleniness
Pros: The hotel does offer a free shuttle service to the ferry terminal.
Cons: Comfort Hotel is in a remote part of Tanjung Pinang with very limited things to do or restaurants to go. The only proper restaurant we could find had closed down the rest of the eateries were street ...
Pros: Not good not bad
Pros: cleanliness and free upgrade
Pros: The charges per night stay is reasonable
Cons: NO LIFT... It was a nightmare for my wife and 2 others who are more than 60 years old to use the staircase. My 2 sons didn't complain because they are 30 years old.
Pros: I like the system of booking hotel (room), enable me to pay directly on the spot, in my condition was no atm or other payment except direct-payment. The good response of driver, even the coast I think...
Cons: The room is under my prediction, because the bed I think was not king size (I asked the king size), the bed cover, towels, bedsheet I found were not very clean (may be cause of they are not new and ...
Pros: Nothing special.....
Cons: The choice of breakfast is limited..even pastries are limited choice..cook food served cold.
Pros: location ,swimming pool,gym and a la carte food at hotel restaurant.
Cons: room floor, bed and linen dirty. had bites. breakfast spread poor, no glasses for drinks, plates were soaking wet, food not refilled, too many smokers at buffet area,despite making advance booking for...
A great choice for a stay in Tanjung Pinang, Comfort Hotel & Resort Tanjung Pinang features an airport shuttle. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. Other highlights include an outdoor pool, a poolside bar, and a fitness center.