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Room large, comfortable, amenities very limited, towels not overly abundent, they were rough not plush, soft Getting from one area of hotel to another difficult, finding way around was somewhat difficult. There was no hotel book which described Resturant's, where located
Decor is outstanding
memorable experience and great customer service
The location and inside the hotel The pool was so disgusting and dirty
The staff were beyond accommodating! I mean all of them!!! The hotel is BEAUTIFUL. Rooms are huge and immaculant! Loved it!!! Slots sucked, but oh well.
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
The beautiful room and view. All the restaurants and shops. Especially eating at zeffarinos. Hats off to Danelle for excellent service. Our front destroy clerk at check in ,Hats off to Daniella for helping us. What's there not to like.we love it. Grazie
Swimming facilities, night swimming, restaurants, walking. Suite was huge! My pool lounge chair was broken.
The suites were beautiful, huge and very clean. Staff was extremely helpful- even upgraded our room and granted us late check out and early check-in when the front desk heard it was my husband's 30th and our 1 year wedding anniversary. The pools were well kept and beautiful! Wifi in the room was very nice to have! We had trouble with it at first, but one call to the front desk had it resolved expediently! No food amenities included in stay.
The hotel in general is marvelous! The suite is extraordinary. Very venetian. Definitely coming back!
It is a nice and clean hotel The carpets in the rooms need to be updated
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Free parking was lovely! And so many great restaurants and shops within walking distance!
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Beautiful and spacious room. No complaints.
Complimentary water , coffee and wifi not provided
close to the strip hot water did not work, took two hours for maintenance to show up. only two of the five pools were open. dirt in the tub and shower. unfriendly staff who were actually bad mouthing my wife right in front of us upon check-in.
it was a clean, comfortable, and relaxing. it had all the necessities. the price was right and the space was very accomodating for a family - but romantic enough for a couples. Loved it! i didn't like that there wasn't an elevator. we stayed on the third floor which was awesome for views and not having anyone above us - but carrying all of our luggage up and down the stairs wasn't too fun.
near from convention center check in center can not access handicaper
The room was spacious and having everything available was a plus (eating utentsils, pots/pans, dishes, washer/dryer, etc) No onsite restaurant, although, there is a menu to order from an online location. Also, construction took away from the beauty a little bit...
I loved that the pool was opened 24 hrs check out time is way to early for Vegas
the full kitchen with fridge, stove and microwave small bed, torn and uncomfortable sofa sleeper
It has all of the amenities of home. The work out facility was very small.
Easy in and out of your hotel. The kitchen was wonderful since I was there for a wedding and I made the wedding cake which we then served in the hall and was very nice.
Seems to be well designed and in a good location Nice to have a reasonably priced 'resort' near a convention center [Sands] - Distance from lobby to rooms is rough without use of the cart - Lack of elevators is a serious impediment
the most that i liked was the peacefulness, first of all the beds were so comfy the room was equipped with all the things you need such as utensils for cooking, toiletries and towels!, there was extra of everything. no need to call room service for anything. my friends, husband and i enjoyed every minute of it..will make sure the kids come next year.<3 carpet needed some cleaning.