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Nice, clean and big rooms. Good food & excellent staff. They invoice in IDR, so when you've made your booking in US$, you probably gonna pay some extra dollars because of change rates.
Very clean, polite and friendly staff, very central to restaurants. Lack of anything Indonesian ie tropical gardens, Indonesian music etc
The Location of the hotel / proximity to the night clubs on the right ie cocoon, dejavu and 66 and restaurants on the left ie zanzibar and a few others. The pool... a bit dissappointing and the Room Service...always running late.
Location is very good, cutomer service and staff is nice, rooms are spacious and comfortable. Gardens are lovely. It's hard to move around with stroller as there're stairs everywhere. Not enough funs/ A/C at breakfast area. Depending on the room you get, could be a little noisy.
The pool looks beautiful but is too deep with no shallow sections so hard to just relax in unless you use the kiddies pool.
The decor and location of accommodation near to a great beach
Spacious Rooms and nice multiple balconies. We booked through Hotels.com with no guarantee of our requests for 4th floor and/or ocean view. When checking in we asked for an ocean view. Reception said none available but a pool view was. When we looked at the room there was no pool view, so we were disappointed but after settling in & opening blinds, we did in fact have an Ocean view from our bedroom and the 3rd balcony overlooked a lovely tree filled yard (with bird & squirrels) - Great views, just a shame that reception did not know this and tell us at check in. There is a kitchen but very little kitchenware - ie. glasses.
It felt safe, and was clean and relatively new. The clean marble look is great, but can be slippery in the room and poolside. Also, the shower floor was not level, so the shower water pooled in the middle of the bathroom instead of going down the plughole. This made the slippery situation even more dangerous (especially with children).
O-CE-N has a good position, the hotel is very new and the staff is professional. The beach is only 10 meter from the hotel and in the zone there are many facilities for surfer, many clubs and resturant We needed to manage the price for the hotel taxi because they asked 4 times comparing how much we paid for the normal taxi... arriving to a price that was double.
Big, spacious rooms, great restaurant and bar, great beach outlook. Perfect location for access to shopping areas, spas, pubs, restaurants. Beach across the road is perfect. The whole pool arrangement is not good. Too small, too many steps, very dangerous for kids. The width of the pool near the bridge encourages kids to jump in. I bet a lot of injuries are sustained around the pool. I would also like to see more thought go into shielding the third and fourth floor balconies from other guests. It feels like everyone is watching you. I know we stayed in peak season, but on balance, I also think the accommodation is expensive.
My room was very clean, large comfortable bed, very quaint hotel in a great location. the staff were very friendly & always helpful.
Nice staff and clean and proper room. We arranged an airport pick-up, but when we arrived at the airport no-one was there..
near from centre, staff breakfast,price in confront of other same category hotel
Beautiful setting with a cool, comfortable room beside a restful swimming pool; delightfully relaxing
Quiet as it is hidden and away from the streets, my room had a small garden and was three steps to the nice pool with bar inside. It was in september, so business was quiet anyway. I guess it can be very noisy with children playing in the pool when it is more busy. I stayed here only 1 night, but the impression that I have is very positive. Good place to stay on your last nights in Bali, as it is close to the airport, the stretch of international/Balinese restaurants on the beach side is a stroll away and shops are everywhere. Breakfast was efficient but not so much choice. 1 type of juice only which is unbelievable given the amounts of fruit hanging down every tree. I brought 4 big boxes of fresh strawberries the night I arrived, and suggested it for breakfast. The receptionist accepted gratefully, but somehow no strawberries the next morning. And there was a lot of bleach in the pool water. I told the reception and they would do something about it.
It is peaceful and quiet. There were always a few ants in the room.
the swimmingpool was very good and the hotel position is near the seaside
amazing garden&pool, nice local music in restaurant airconditioning system was old and extreamly noisy
Only stay one night and found another hotel,as I do not walk around in the dark,and I would have had to be back at the hotel by dark around 6pm and stay in the room.not much of a hotel to stay in the room.