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They arranged a room for us at the Holiday Inn at no additional cost. When i got there they told me that the floor my room was in had water damage, and that they didn't have a room for us. The Holiday Inn was very nice, but would have been cheaper than what I already paid for this room in advance.
I like the location - near metro Roma, the breakfast is really good and around the hotel are shops and restaurants, Wi - Fi free in the room.
Facilities such as the bar and restaurant were very good. the service were excellent and good vegetarian options in the restaurant. There was no public transport to the airport but taxi fare was reasonable.
The person that has checked me in vas very frendly...
Very supportive stuff
Great hotel in prime location. Friendly and professional staff.
very good breakfast, good price for value
The room was very confortable, with a pleasant decoration. The breakfast was very good. The Roma metro station is near the hotel. In the breakfast, the coffee and hot milk are served from a machine.
The best thing about this hotel is its location, just opposite a train station, and 3 minutes from the underground. The bedroom was very clean and comfortable, and it was quite quiet too
The cleanliness of the room, convenient location 2 minutes from the Metro, our room's balcony
Staff was very polite, willing to help, and resourceful. none
The main advantages of this hotel are the following: 1) rooms elegant and very confortable; 2) the location of this hotel is strategic and very close to the underground and metro station in order to get any destination; 3) the staff was very professional and friendly; 4) the restaurant, located in this hotel, offers a good menu inherent to international and indian food; 5) very late check-out.
Spacious, clean room. Close to the airport, easy to catch the metro to the city centre too. Good low-budget hotel for a short night or 2 trip. Staff´s english was poor. Hotel was also a bit old / old-fashioned.
(1) proximity to airport, (2) across the street from the metro station, (3) taxi stop outside lack of proper soundproofing from clients talking on the hallway.
1. High standard of cleanliness of the hotel. 2. Convenience to the Metro and within walking distance of the places we needed to contact during our stay. 1. A bedroom not overlooking the railway would have been quieter ! 2. The lifts were slow responding to calls and appeared overworked at peak times i.e. breakfast time.
Eveything was fine, Staff helpful The swimmingpool to small
reception staff were not particularly efficient with regard to telephone usage from the room
I asked a quiet room and they gave me the one. Many groups stay this hotel. So you better ask a quiet room when you check in, and go earlier at the breakfast. or you'll suffer from them.
Location and price Everything was OK.
Pleasant staff and a relaxed atmosphere
Room was clean and large Breakfast was horrible and staff was disinterested.
friendly people nothing
Subway and busses at walking distance The swimming pool is very small, without towels service No shampooing in bathroom
clean, good facilities, helpful staff
Very confortable and well equipped room.
Location Unfriendly staff. Paid Internet access only
The room was large and clean. The beds were a good size. The swimming pool was tiny and shallow. The gym only had 3 things and one of them was broken. The tv, in our room, was broken when we arrived. Pillows and mattress on bed were hard as rock. Light creeps in from under the door. Ceiling would rattle when other guests closed their doors. Walls not as soundproof as advertised. Location in city is far from any decent selection of restaurants or bars.
Hospitality of the staff None
Location near the city center. Very good rooms and breakfast.
convenient location, large beds
Breakfast to soft beds.
Good location for airport and city center
I liked the location. It was near a mall, with a food court and a grocery store, and also near bus lines and metro terminals. We appreciated the breakfast included in the rate. Room was small. Internet connection was weak.
Reception staff was unusually helpful, friendly and service-minded. Good breakfast. Carpet in room was grotty.
everything was fine and i had a pleasant stay.
Very good price (I payed 50 euros per night). Near metro station. Clean room-comfortable beds and helpful staff. Nothing at all. If i go to Lisbon again i will stay in Alif Campo Pequeno for sure.
combination of price and quality
Location, and price-quality relation.
There was mold on the tile in the bathroom, otherwise the room was fine.
The staff, they was very nice people, always intent to help you. the furniture from the rooms are very old, and the bath too
good location (near two metro station) and sigthseen tour bus station, very good room, cleanliness, good price for such quality hotel some staff wasn't helpfull and polite, at the evening some times near hotel were women of easy virtue:)
everything was good. Room is comfortable, hotel is cute, breakfast is tasty, all right
The free wifi service is good & stable. The room is quite small.
It's a wonderful choice. Great staff, nice room furniture and excellent cleaning service.
At the rate of €65 it was a bargain The coffee and orange juice at breakfast were disgusting
very clean, modern, beautiful view of the city, spacious room no information in the room about how to call reception/ prices of phone calls etc.
The staff was very friendly and helpfull. The location of the hotel is very nice, nice neighbourhood and very clean. The hotel itself offers all facilities needed for a week stay for either leisure or business purposes. N/A
Great bathroom, breakfasts, nice staff, wireless The room was too small for 2 beds (anyway I booked a single room). Wireless was not always up
A very good room and beautiful views. In a very quiet place. The staff.
Place near the centre
Kindly staff, worth the price. Noisy rooms, the furnitures are old.
Staffs were nice and helpful
Excellent staff, good location. The older of the two elevators was not safe for younger children.
clean room,comfort, no possibility of having breakfast,no shampoo,no hairdryier
Thу view from the balcony We had to run hot water it for 15 minutes to get it warm enough to take a shower, and still water pressue was very low. But for the price of the accomodation, and all the rest being nice, I didn't have much problem with that.
Great Value, friendly staff, very clean! little bit outside of downtown but a short 10 min walk.
Even though the hotel was a bit outside the city centre but it was located at a convenience location, close to the metro, banks and shops. Good value for the money.
Bed was comfortable. Large room. Overall cleanliness of the building left a lot to be desired.
Spacious room Absence of air conditioning
Nice area, very clean, renovated Very bad sound insulation. Could hear every body walking in doorway with bags and talking in low voice. Aloso a 2Euro extra tax on arrival ????? Why? And if you don't have a phone to call on arrival, you will be stuck on the sidewalk for a while as the place is not identified in a large bulding. Just press on every door bell and you might get the door to open!
The breakfast is good. The floor of the room is dirty and I even found some hair in it. The linens too are not clean and the room very uncomfortable.
Good location, right above the metro station - 2 lines, also bus stop close to the hotel. Great view from the hotel room (8th floor) - can see down to the centre. Very nice staff at the reception desk - at any time, got city map and recommendations for city trip. Internet available for free in the lobby. Noise from the metro. After dark there were strange individuals along the avenue but had no problem with them. Bit far from the city centre (3-4) km - not in a walking distance.
Hotel is very close to the Instituto Superior Tecnico (Technical University of Lisbon), which is good if that is your location of interest. Also, the metro station is in front of the hotel door, serving two metro lines: one to the center, and one to the Park of Nations (Expo 98 location) - six stops to each location. Not very far from the airport (10-15 min by taxi, cca 10 EUROs). No complaints.
breakfast, transportation, near to the airport
The courtesy of the staff is outstanding. They offered a lower price than the one given at the booking. When I asked for an early breakfast, they served it without hesitation.
The breakfast was excellent. There was a wide choice of foods as well as fresh fruit. The location. Although it was right by a metro station, you had to change trains to get to the more interesting park of downtown. Also, if you went by bus, you had to change in an undesirable part of town.
Hotel A.S. Lisboa is in a very handy location for your visit to Lisbon. It is on the metro line going to the airport, the journey takes around 20 minutes. You can reach the city centre on foot in about 40 minutes, the Saldanha area in about 20 minutes and the Edward VII Park (and El Corte Ingles) in about 20 minutes too. There are plenty of places to eat nearby. The staff members were all very helpful, friendly and polite. Nothing seemed too much trouble. The rooms were cleaned daily. Breakfast was amazing. The choice of bread seemed endless and there was hot food (scrambled eggs, baked beans, mushrooms, vegetables) as well as a selection of hot drinks, juices, fruits, ham/salami, cheese, cakes and yoghurt. We would definitely stay there again. The only thing to be aware of is that the use of the safe in the room costs 3 Euros/night.
access to the metro , free internet in rooms, breakfast provided a good variety
The proximity to the Metro station and to the airport. The room we stayed in was quite big with two windows. Breakfast should be improved, there were no hot meat dishes. The tiles in the bathroom should be replaced because they were covered with mold.
The room was very comfortable. There was complete silence while I slept. I did not notice any restaurant in the hotel. So, I decided to eat across the street on the corner. I was well received in that restaurant. The food was excellent and at a good price.
La limpieza, la atención del personal, la tranquilidad, la seguridad, tener wi-fi en la habitación y en todo el hotel, la cercanía del metro, el precio, el desayuno. Todo. Ya lo he recomendado a otras personas. No
Hotel staff is the best what have hotel do chile :) Morning coffee can be better :)
Very nice staff, close to the airport garage is pretty small and turns are tight so be careful if you have a big car
all staffs were so nice and help me a lot. The location of the holtel is near to the metro station. I like this hotel.
The room was very clean, breakfast good and plentiful, personnel friendly; it is a very good value for the price.
Room is ok and clean. The breakfast is simple but good. The staff is kind and english speaking. Free parking in front of the hotel during week- end. Metro station only 1 min walk. Supermarket and TelePizza very close. Tv with a lot of international channels. The breakfast room is too small. Smoke smell in the corridor. The district isn't very nice, but safe.
Staff were very helpful and the only problem was rectified immediately. Hotel was very clean. Location was very good, just out of main tourist area but easy walking distance and plenty of well priced ammenities around. Good breakfast despite being the same each day. Walls were a bit thin so it could be a bit noisy at times.
Wonderfully helpful and helpful staff.
Quite Central location with the metro station round the corner and close to the airport. The staff was welcoming and friendly. The room was basic and clean, good value for the money. Good breakfast but the breakfast room is way too small if there are several persons eating at the same time.
You initially wwanted to go back on your written word that you would grant us early check in. you intended that we wait for 2 hours. however when we protested better consel prevailed & you acted promptly. since you are runing a hotel for long it is imperative that you have basic information available about restruaants serving other than portugues cuisine. remember you are catering to foreigners all the time. when I asked at the reception that night about the location of an indian restaurant nearby she said she was not aware. then she rang up someone & gave me the directions saying it was 10 minutes away. the directions she gave were wrong. there was no indian restaurant there.
quiet, good location there are no bathroom amenities (just soap and a tiny shower gel), poor breakfast (no fresh fruit and iogurt), poor view from bedrooms
Resonable price. Quiet neighborhood. Clean room. Helpfull staff. Close to the airport. Good connection with other parts of Lisbon (three lines of metro close to the hotel).
Decent breakfast, satellite tv and bathtub aseptic rooms, no character watsoever
they had two types of cereal for breakfast The room we were given this time was disgustingly reeking of smoke,even opening the window and the door wouldn't make any difference. The sheets stank of smoke too and were crumpled, maybe they didn't change them. When we asked for another room the guy at the reception mildly apologised and sayed that there weren't any (???) and gave us new clean sheets we had to change ourselves.We did'n even get a discount for the discomfort.
The staff was very friendly and helpful. One man went to extra trouble to arrange an out-of-city tour for me. My room was modern, clean and quiet.
Nice large showers, relaxed atmosphere and breakfast until 1 pm.
We think this is a very nice place. Friendly staaf, good service, a common living room, small breakfast, kithcen facilities, very nice bathrooms even if not in the room.
Perfectly organised and managed, very quiet and peaceful. Very close to the Metro station of Saldanha. Great value for money. Breakfast was just basic.
Very nice and friendly staff, clean, spacious rooms, wonderful atmosphere, good location.
The relaxed friendly atmosphere, and the way you could help yourself to facilities in the apartment at any time. would have preferred to have a key for the bedroom door
Kindness of personnel, clean and cool atmosphere. It's a four-room apartment, so it's difficult to socialize. There is no reception , so it's quite difficult to find the personal, in case you need any help or information. Not in a walk-distance from the center.
location, and closeness to metro bed linen and towels could of been of better quality
Cleaness! The elevator! It doesn't go in all steps!
the bathroom was clean, and it is close to the airport and has a nice restaurant downstairs. staff pleasant but very expensive for what you get no airconditioning, smelly room. very basic and not good value for money. there are much better hotels in the same price range
Rooms were kept very clean and over all, for an old building, the electricity and air conditioning functioned in all areas except for the breakfast area. The location next to the Areeiro metro stop was super convenient and there were several restaurants nearby within walking distance. I felt that the area and our rooms were very safe and secure - in this part of Lisbon and in the hotel itself. The rooms were way too small...there was barely any room to walk between the end of the beds and the wall. No place to put luggage besides on the floor which cramped the room even more. When we asked to be moved to another room, with more space, we were given a nasty look by the lady behind the desk. All of the hotel staff were nice with the exception of the one woman - who also put up a nasty fuss when I asked to be moved to a single room. She gave me some strange explanation about how changes had to be made with Bookings while Bookings told me other wise. When I asked the same question to the man who worked at night, he fixed the situation immediately. So, overall, my experience was great but the woman was so odd and nasty about helping us, with responses like "its not that simple", I just avoided asking for anything when she was working. The breakfast selection was good but repetitive and the milk always tasted burned. The breakfast room was way too hot.
location/price construction going on
Close to the airport, good hotel generally.. The hot water didnt work, but it was a unlucky mecanical fault, the hotel was not to blame.. And unfortunally the hotel was overbooked so we couldnt change room.
cheap, clean,Metro is located right outside the door and gets you downtown in minutes.Public parking is 2 blocks away and about 5 euros a day. the staff was very helpful. The bed was very hard to us and there was alot of street noise in the morning..
good connection facilities - metro station just a few steps outside of hotel some persons of staff were not really helpfull, probably because of language barrier. however, the lady at reception on my last visit day was really helpfull and friendly, so that's why my impressions on hotel staff are mixed.
Intitial room was very small and brown water flowed from tap. Staff witnessed it and moved me to a good room. Brown water running from the tap and couchy smell due to lack of ventilation
I like that the rooms are very clean and orderly. The staff are very professional. The prices have gone up a lot in the past few years. It's true that they have done lots of renovations but the cost is starting to outweigh the value.
Very close to Metro system. Adequate buffet breakfast in cafe right next door to hotel. Comfortable room. Due to position of room, we could hear air conditioning coming on in the building next door each morning around 7a.m. Some building work going on in front of the Residencial. Hairdryer in room would have been nice.
Quiet and comfortable. Having to go to the next door cafe for breakfast. The breakfast was poor.