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The hotel was excellent. Having never been in the country before my group relied heavily on the advice of the staff for recommendations on places to go. The door man outside was the most helpful of all, he gave excellent recommendations on restaurants and nightclubs to visit. However the onsite facilities were great as well. There is a very nice lounge area on the bottom floor and because of this my group did not see a need to pay for the exclusive lounge on the top floor. There really was nothing to not like about this hotel. The price was a little on the high side but I have spent up to $500 a night in other hotels that were not nearly as nice. The staff is very friendly and helpful, they check on you in your room several times throughout the morning to late afternoon. If you want to keep your visits from the staff to a minimum use the do not disturb sign. There visits are out of good intentions though, like refreshing the mini bar, fresh towels every morning, free bottled water, cleaning etc.
clean and tidy with helpful staff the menu at the resturant
gd value for money
Consierge service, breakfast Once the room wasn't cleaned and no one seemed to be responsible
meets all requirements of 5stars hotel. good price.
Firendly service, good food
Driver to and from the airport, Diego, was one of the friendliest and helpful and knowledgeable people I met on my 2 week European vacation. The hotel was beautiful and staff from front desk to doorman to room service and spa were outstanding. I forgot my swimsuit and couldn't use the spa relaxing pool area!
The staff in the reception are very helpful. Modern, new and clean, the free of charge computer on the 1st floor of the hotel is super. For the price I pay through Booking.com, it is an excellent buy. Close to metro and railway station are very convenient. cannot think of anything for the time being.
Location was a little out of the "hub" or activity; But only a short taxi ride away. Metro also only a 3 min walk from hotel.
The hotel has a really nice swimming pool. The rooms are really comfortable and the food was a very resonable price. The location of the hotel isn't great although the metro is only a minutes walk away.
Loved the location (safe area)
I Enjoy stay in the Corinthia Hotel Lisbon
The staff were very accommodating and friendly. The location of the hotel was perfect- close to shopping, restaurants and others. It's too bad we left early for our flight. We didn't have breakfast before we left for the airport. Too early.
breakfast the staff wasn't very friendly or helpfull
location, hotel is very close to all public transportation the front desk staff was not very friendly
Location: very close to explore the city and also to reach airport Not as clean as all 4 stars....A little bit cold in the rooms, as air conditioning was not functioning.
Very central, tour bus starts from outside front door, convenient for public transport, good underground parking (8 euros per day) good value for money, good breakfast.
Very nice staff. Good location of the hotel. Very good breakfest.
Location. Breakfast was poor. Breakfast room overcrowded with organized tour bus groups; only one coffee machine to serve the entire crowd. Cold scrambled eggs. Lukewarm water for tea. We had previously stayed at one of your other hotels (the Sana Reno) which was much more pleasant.
The hotel was very central and good for local transport. Breakfast in the hotel was very good and did not resteict you to a short time window.
Overall accomodation very good, centrally located and great from airport Loved It
The location is brilliant.Direct airport buses just in front of hotel,metro a stones throw away and tour buses right in front.Breakfast was very good with lots of choices.Dinner buffet vegetarian options were quite limited.Overall excellent choice.Would certainly stay again. Do not use the phones to make local calls very exorbitant rates.Some of the hotel staff could be more pleasant.We booked a Fado night out and had to pay cash...they didnt accept cards.
Good room, nice pool, good staff. Pool staff Sarah, and Raphael in the lobby were particularly helpful and pleasant and knowledgeable. No problems, an overall great stay. Didn't sleep well on our last night due to noise from party of 200 business conference guests. An observation though; Pool staff are understandably not allowed to wear sunglasses, but it is glaringly hot and bright on the roof. Suggestion: offer them the use of a sun visor (health and safety/ humanitarian reasons.
Very boring location, rooms are aging, boring and noise isolation poor
The bedroom is modern and equipped with the basic facilities. The bed is very comfortable. The hotel is a five minute walk from the metro. The basic double rooms aren't pratical: there are no bed-side tables, no place to hang hand-towels or to place the suitcases. The mini-bar and room-service don't have much to offer. No kettle to boil water for coffee/tea in the bedroom. There is no free internet and no wi-fi at all in the bedroom (we had to take our own cable from the recpetion). The comfort and service provided are far from what is expected from a five-star hotel.
Excellent hotel. Quality has exceeded expectation. Good atmosphere for rest and work. Good staff in Hotel and especially in restaurant. I like this Hotel and will stay there more.
Close to the airport. The overall condition of the hotel was poor, quite dirty and the rooms (we asked for a change) were quite "beaten up". The carpets were stained, dust everywhere and the bathrooms need a good cleaning with new caulking in around the shower.The staff we found to have "low moral" which may be a direct result from poor management. Which is quite disappointing as some were quite nice. It just seems like the owners of the hotel (who ever they may be) have given up in terms of the basics. Not a 5 star by all means; this hotel needs a big wake up!
The room was very comfortable. Lobby bar service was not up to standard fo the hotel
Clean room, pleasant staff, comfortable bed
Great Staff. Comfortable beds. Good showers. Rooms although comfortable were quite basic for 5 star clasification. Breakfast was dreadful, especially at â¬20 per person. Cold, congealed cooked food, no bread left with an hour and a half of service left. Burnt pastry.
The bar service - excellent Transport difficult to town centre
Positiv was the free access to the gym and the luggage room. Although new hotel the carpet in the room was very dirty already and there is no effort to clean it proper. We had asked for a wake up call at 5 am and I am glad I did not rely on the hotel as they did not wake us!! The service is lacking behind for a 5 star hotel.
The staffs are super friendly and well accommodating.
Really elegant and cheap
Extremely friendly and helpful staff, like nowhere else. Thank you very much. Original design and great food (local and Japanese). Spa facilities not working yet (this is brand new hotel).
I liked the tranquillity of the street, the fact that it was very close to the metro Parque (just 4 stops to reach Rossio) but it was also perfect to walk down from Av. de Liberdade to Praça de Dom Pedro (about 10 minutes). Breakfast was perfect and complete with salty and sweet, hot and cold food. Room was clean and staff very friendly. There is no wi-fi connection in the room but you can ask to use the computer in the main hall (they give you username and password for 15 minutes connection for free)
Good central position, very helpful staff, good breakfast and modern style room, parking Getting to carpark convoluted due to Lisbon's geography but grateful to get a carpark in such a central position
The rooms were big and cosy! Extremely worth the price! Near the metro, near the city centre, hotel totally worth its 4 stars and the price is so cheap! Nothing at all!
The hotel is in walking distance from downtown. The room was clean and comfortable. I had free wifi access in the room. Breakfast was delicious and included in room price.
I liked the location, comfort, services,price,the relaxed atmosphere, short walk to the city centre,close to the airport, breakfast and the staff. it was quite cold in the room and the air condition did not funcion although the staff was helpful
The location. The Family room where we stayed had pull down beds that you can feel the bed springs on your back. One thin pillow for each 4 beds, No alarm clock, Empty and Dirty reefer. Difficult access to Cabinets due to positioning of beds. Limited choices of food for the breakfast. Would not go back to this hotel again.
Very clean and comfortable...good breakfast... Just had to wait to check in, till 2 pm
The location is great and it is excellent value for the money. The breakfast is very good and the hotel is clean.
Helpful staff, Breakfast was quite good. Room was small but not so bad for 1
The Check-in staff was very helpful in getting me from a Twin-Bed to a Double Bed correcting a slight mishap promptly (I think the helpful lad's name was José Costa). Booking Business Room ended us up on 9th out of 10. I could catch a glimpse of the park which was pretty ok. The decor is simple and nice. Very comfortable matresses :) Very clean (as I have been accustomed by the Fenix chain Hotels), despite the Bathtub having a patch that was slightly worn.
.The ambiance of the hotel was excellent. Due to the contemporary décor.
Excellent breakfast. When I requested a view of the castle, the hotel provided us with a room with a wonderful view.
The attitude of the staff and the central location It seemed odd that you couldn't go from the top of the hotel to the bottom without changing lifts as they are all public floors.
Clean place to rest Wrong directions to find the parking
friendly intuitive staff, beautifully deigned rooms, good food, good location lack of equipments in the gym
breakfast safe box no good, not much TV channels
Breakfast buffet Location
Very impressed. Breakfast wonderful with so much choice. Bar rather overpriced
Excellent rooms, excellent breakfast, good location in nice area, fair rate
the decor was very well done.... the energy savings exhibited in the corridors is brilliant - lights dim and activate when you open your door. As with many Wuropean hotels, the lighting level in the public spaces is a bit harsh. It would be nice to see the art highlighted with light and other lighting dimmable. Piano Player was lovely and the perfect end to a trip. Smokers... the beds were rock hard and I would definately recommend the hotel but would caution US travelers the firmness of the bed as we are use to US hotels that offer luxury bed experiences.
Christmas Day evening no shuttle available at 22:30, taxi cost €10. But shuttle next morning was great.
Convenience to airport. Bathroom was not perfectly clean. Restaurant food was average. Checkout clerk did not give me a receipt.
Very convenient to airport. Nice, large rooms(esp by European standards). High cost of food and drinks in bar.
Excellent if you want to see Sporting game
The hotel was first class in terms of comfort and facilities. Bathrooms was downright luxurious. Bed was big and firm. There actually is a metro stop about 150 yards away, so access to tourist areas was easier than expected. Location, as I said, is not great for tourists.
A friend and I stayed here for a night while on a long layover in Lisbon. The hotel had clean, comfortable, and gorgeous rooms with nice amenities and responsive staff. It's was close to both the airport and the Metro, so it was very easy to get around.
the room was comfortably spacious, with a round table and chairs for eating or relaxing and a desk area for working. Everything was clean, modern and luxurious feeling. The staff was friendly and the person who arranged shuttle rides and opened the front door was able to provide me with needed information on local food and amenities. They had a shuttle service providing complementary rides to the airport every half hour for the first half of the day, and the gentleman diligently inquired if I would need a ride the following morning and included my name on the reservation list for the desired time. He also provided me with accurate information about how early I needed to arrive to have sufficient time to get through security for my flight. The location, although close to the airport, made me feel like it was located in the center of a traffic circle, both from the vehicular activity surrounding the area and the proximity to the highway. Since it was airport close, there was jet noise from take offs or landings, but not too overpowering due to good noise reducing windows.
Online check in, plus it asked it there were any special requests. I asked for 1 bed (2 adults) and a feather/down pillow. One of the 2 special requests with the online check in was ignored--the request for the feather/down pillow. It would have been nice either for the pillow to be in the room, or an explanation of why not. Neither was provided, however.
Very close to the airport! The bed was extremely comfortable and the staff was very friendly. Spotty Internet in the room.
Customer service was good Room was very small & breakfast was over priced
Upgraded for free to an amazing suite. You are right on a park near the university but could throw a ball over to the airport. Very comfortable! Free wifi. Paid parking though.
location, shuttle, breakfast, room, service nothing, all was great
Good quality rooms and service. Location is four metro stops from the centre but metro station close by. The hot food served at breakfast could have been warmer.
Nice room and excellent breakfast buffet included in the room charge.
The best breakfast that I have had at Europe. The room was very nice. It was near to the subway and near to the El Corte Inglés. I didn't like the fact that I needed to pay € 5,00 more to order anything from the room, when the restaurant closes at 22:30 and the bar (to order food) closes at 23:15.
this is a highly overrated 3 syar hotel with poor design and tasteless decoration. uncomfortable beds. 5 stars is a rip off
Breakfast was excellent
value for money nice staff good comfort older hotel
Rooms were ok, silent(except for work nearby) spacious enough. Lifts were slow to arrive, access to the stairway should be allowed (little need for a lift when your room is on 2nd floor) Breakfast was excellent, buffet had good choice. Restaurant was a bit disappointing
Eating at the restaurant and the drinks were good. Helpful service. Great house keeping. Nice curb appeal. Elevator would not go to the correct floor. Worse elevator I have ever experienced. In bar got an orange juice. 12 ounces for 3 euros. Same server at dinner 6 ounces for 3 euros.
room service, facilities, quiet bed springs were noisy
They recommended us a restaurant with wanderful wiews of Lisboa, Graça. Please don't send more customers to this restaurant, very bad reputation for the hotel.
Location is very good, central but quiet. Hotel is new (4 years) and installations are excellent. Breakfast is very good. People are very kind.
This is an excellent hotel, the staff are extremely friendly and helpful and the service they provided was very prompt. I really liked the location of the hotel. It is only a 10 minute walk from the city centre and is in a lovely area of Lisbon right beside a park.
Common areas were attractive and well maintained, staff was polite and responsive (especially the doormen, who were super). Breakfast buffet was excellent. Very convenient location. The furnishings in the room were tired, especially the carpet.
Very generous size room and bath (especially for Europe). Modern, clean, great view and location, and a very friendly staff. The restaurant food was very good and above expectations. No surprise charges on the bill, we had ice delivered to the room and were happy to see there was no charge. All in all, I would highly recommend this hotel and at it was a great value. Only negative would be that we hit this hotel in early Novemeber, but the weather was warm for that time of year and the a/c system had been switched for ability to heat not cool. As a result we were not able to lower the room temp as low as we like but it was not intolerable.
The staff were professional and freindly. The rooms were spacious and had a great view over the city. The hotel is close to the centre.
I have to say, the staff at the hotel were very friendly and helpful. Especially the concierge (his dinner recomendations were spot on) and the staff in the bar. Location is a little out of town, but only about 5-6 euro in a taxi. Once you get over the price at the bar (just maybe meet for one before you head out) the hotel is great. Pity there is no pool. The price of the breakfast is daft! There are loads of little cafe's just a few doors up and down the street. The bar is also very expensive, but the staff are very nice and it stops you having a load of late ones!
It was in convenient location, and a reasonable price for standard of hotel
great luxurious hotel at an incredible price! Was truly impressed.
very comfortable room with a good view over the city Quite a long walk from the city centre: and restaurants bars etc,bar and restaurant prices high especially breakfast
Beautiful location. High quality room furnishings. Very comfortable bed. Good food. Friendly helpful staff. Nothing not to like.
affordable and very nice
The staff are spectacular -- multi-lingual, kind and helpful, generous with advice. The location is very quiet and near the beautiful Eduardo VII park near the top of Avenida da Liberdade. There is a transportation hub nearby. However, there were few cafes, restaurants, and other amenities within walking distance.
Room service, cleanliness of the room, courteous and helpful staff. Services offered. Prompt response to my requests. Comfort of room and view., Excellent location. Food. Nothing i did not like
The design and layout of the rooms were very pleasing. Also the food in the restaurant and the views were stunning. The downstairs bar and restaurant was a bit soulless and we were chased up in the lift by a porter who had brought up our bags earlier and wanted a tip.
the bad smell from the toilet in the room
OK Spa Hammanm a little smelly, fungus? Sometechnical stuff not working
excellent quality and value n/a
room, location, extra charge for swimmingpool of 12,5 € p/p
The staff where very friendly and helpfull Having to pay to sit around the pool, I think this should be included in the price of room.
Hotel was extremely relaxed and comfortable. Facilities were excellent.
Toilet very nice fee for the pool
dinner on top of hotel and bath tub was so nice and big , view of the city tea and coffee set up was not replaced after first day, however we never requested, thinking it will be done
The hotel restaurant & bar has spectacular views overlooking the city The spa facilites and outdoor pool were under construction until sept 07, this was a little frustrating.
Nothing. I do not recomand anybody 2 go there, bad service, bad atmosphire, not clean enough. disappointing. The Hotel supposed 2 b Spa hotel, but the tinny Spa is unbelievebly cold, the water are freezing and it is very crowdy, Disappointing.
food is very poor ,quality ingredients , but very small portions and strange concepts
Please write at least 15 words My room has not been cleaned one day. Staff unfriendly. Spa was disappointing.
Service,location,everyone speaks english
location and service Nothing
Helpful staff, very pleasant surroundings, first class fixtures & fittings in rooms and throughout the hotel Bar and restaurant very expensive. Location adjacent shopping centre(s) but no local bars & restaurants, a taxi is called for to go to anywhere of interest.
Spacious room Internet service at hotel poor, also could update a bit the furniture
Location Dirty and smelly spa, bad room service also room service people didn't speak English. They parked our car without telling us that there is cost for parking
It was very good hotel. We enjoyed very much newyear's holiday. Breackfast was big choice of fresh food,very nice view of city from our room. Very clean and quiet.Convinient atuation of big sgoppig mall. Hevy rainy night,our room window was leaking. But they change more higher room. Sometime nobody at reception.That class of hotel need concierge most of time of the day.
Very spacious rooms - Checkin Reception was very helpful Not many staff can communicate well in English -
The hotel is very clean with spacious rooms and bathrooms, the staff are friendly and quite helpful. The free internet access in the lobby was extremely helpful. I would really recommend it.
Very good location, in a walking distance to the city center. A little bit noisy if staying in a room faced to the street.
Very good location, new hotel, execellent conditions, can be considered a 4 star hotel
Everythig is very good in the hotel. Personell is very nice and helpfull. I actually liked evrything in the hotel. no bad comments
very good design, tasty breakfast, good staff nothing
The hotel is brand new, which is a very good diference from the rest of the hotels in the area The car parking garage is awful, if you have a car don't leave it there.
Everything was new and clean, the staff were friendly and helpful. The location is convenient (sightseeing buses leave from the square right in front of the hotel; also metro station). Access to wireless internet (the signal was strong enough even in my room, which was on 1st floor). I wish there had been a place to eat in the hotel or more restaurants to choose from in the neighbourhood, as I didn't feel like going back to the city centre in the evening. Also, the drains of the washing basin and shower seemed to be blocked. (I stayed only for one night so it wasn't worth complaining about.)
really clean and modern. right at the center of the city. the internet fee was pretty expensive.
Good location, friendly staff, sufficient breakfast. No room service. Reception insists we have to go downstairs if we want anything.
The decoration The bathroom is so small!!! And the breakfast is very poor, and the staff working on the breakfast room is very slow an somewhat antipathic
Very professional staff plus good services and excellent location of the hotel I really enjoyed my stay and will tell all my friends to come and stay there! Thank you!
almost everything the rooms could be bigger, and the bathtub was not working
America Diamonds Hotel has good price and confortable well-decorated rooms. The location is not the best one for those who want to be close to the city centre, but it has a metro station in front of it and many convenience stores and shopping malls in the area.
1 room entry card per room with two adults in the room is ridiculous. Issue 2 entry cards
The location was good. Going any touristic spots and airport were convenient. We cannot use Wifi for our 4 nights at all. They don't have any soluion for using interet with an i-phone. Staffs were not only unfriendly but also useless to get any information. The facilities of room need to repair such as the door of bathroom, the bottom of bathtub.
very nice , clean room, very tasty breakfast
we booked the special "romantic package", including room with whirlpool, 1 bottle sparkling wine and breakfast in the room (in bed). we enjoyed these specials and had a very nice stay in america diamonds hotel.
A metro station is just in front of the hotel entrance. A bus stop can be reached less than 2 minutes. It's very convenient. The hotel does not provide a jug kettle in the room. So, we couldn't enjoy a hot coffee or tea in the room.
Breakfast was very nice with Portugese sweets. Room was also quite neat and staff are very helpful.
Convenient location to public transportation, helpful and friendly staff. At the time of my visit, there was some problem with the lobby bathroom so it was kind of stinky there.
Good location, helpful staff, modern design, good value for the money
The location of the hotel, near the metro station and a park. The room was very clean. The breakfast was very good. A bad smell of the bathroom. The sounds heard from the other rooms and from the aisle. The low temperature in the room during the night.
We liked the design of the Hotel, the relaxed atmosphere,also not too big,that ads also to a good atmosphere;close to Metrostation,so in a few minutes downtown;Staff in general friendly and helpfull.Most likely we will choose the same hotel when visiting Lisbon again. Misleading information:Hotelinfo:a)bar open 24 hours a day, in reality only till 9 o'clock in the evening,b)apart from bar-area not allowed to smoke in hotel,Hotelinfo:do n't smoke in bed ! this does not make any sense ! further:we stored our passports,plus some other papers,etc.at hoteldesk for deposit,which is everywhere the normal procedure;after several times being asked by deskstaff to keep our papers in our own room,we took them back; very strange policy, since no safebox in rooms !
That hotel was a great surprise. It´s new, design is fantastic and breakfast was very nice. Nothing.
The only thing we liked was the location which was a nice walk to downtown and easy to get to the airport. The room stank and when questioned we were told it was because when the tide is high the river's smells come through the pipes. The room was designed in retro 70's theme which could be nice but was very depressing. There was no room-service despite it being indicated that it is provided. There was no shelf in the bathroom to place your stuff while you showered. There were only about 6 channels on the tv. The room was not cleaned properly.
The hotel staff was very polite and helpful (especially in good advicing restaurants!). The location was perfect The details of the room were not well done. The breakfast did not have enough food after 9.30
Being the artist I like very much the design of the hotel and the location as well.
the room and the location. The room was fantastic. spacious, very clean, fantastic view(7th floor), good design, fantastic double bed, smoothy quilts, silence. The location was great. 50m from metro station, 100m from aero-bus stop. breakfast time ends too early at 10. At 9.45 there were very few things left. At 10.40 they asked us to leave breakfast-room as they were going to prepare for lunch. We didn't even finish our coffee
Good location, good staff. Small rooms, old furniture.
Location was good, room was very clean and bed was comfortable. Paper thin walls! We could hear next door neigbours as well as people upstairs and loud cleaners.