Overview

Best Western Seraphine Kensington Olympia Hotel

225 Kensington High Street, London, W8 6SA, United Kingdom
+44 207 938 5911

Rp 1,173,334+

Overall guest ratings

7.3/10 Good
Based on 1,112 reviews

Review highlights

  • 9.5
  • 8.4
  • 5.0
  • 4.7

Good to know

  • Clean rooms
  • Great shower

Nearby

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    About

    The Best Western Seraphine Kensington Olympia Hotel is ideally located on Kensington High Street; a short walk from the High Street Kensington Tube Station, this modern hotel overlooks Holland Park and is the perfect choice for leisure and business breaks with plenty to do in the surrounding area and beyond. All rooms are individually designed and have feature walls containing images of local monuments and attractions. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Room service
    • Internet
    • Laundry service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Cable or satellite TV
    • Complimentary breakfast
    • Pets not allowed
    • Fireplace
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,112 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      8.0 "City centre within easy reach, said 80%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Good value."
      8.5 "85% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.8 "Management was excellent, said 88%."
    • 5.0 "Rooms are ok."
      1.2 "88% said rooms were small."
      2.5 "75% thought they were poorly maintained."
      3.7 "63% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
      2.9 "71% thought the tv was sub-standard."
      4.0 "60% were unhappy with the view."
    • 4.7 "Breakfast is below average."
    • 4.6 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 4.3 "Disappointing food."
      3.6 "64% did not enjoy the desserts."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
      2.8 "For 72%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    Based on 622 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Good value."
      8.7 "87% were happy with the price of the breakfast."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      6.5 "Only 65% thought the furniture was functional."
      7.0 "70% said the bathroom was clean."
    • 4.7 "Disappointing food."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.7 "83% complained about the elevator."
    • 3.8 "Not very comfortable."
      1.3 "87% said rooms were small."
      3.5 "65% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    7.5 Good
    Based on 144 reviews
    • 9.5 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Good value."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 5.6 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 4.2 "Disappointing food."
    • 4.0 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.2 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.7 "53% thought it was too noisy."
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    Overall rating

    6.4 Good
    Based on 44 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
    • 4.7 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 4.3 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.9 "Quite uncomfortable."
      1.1 "89% said rooms were small."

    Overall rating

    7.2 Good
    Based on 300 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Good value."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.1 "Generally very clean."
      8.1 "81% said rooms were clean."
      8.4 "84% thought it was clean."
    • 5.1 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.5 "Only 65% thought the furniture was functional."
    • 4.9 "Disappointing food."
    • 4.8 "Breakfast is below average."
    • 4.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.6 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
    • 3.4 "Not very comfortable."
      1.4 "86% said rooms were small."
      4.9 "51% thought it was too noisy."
      3.7 "63% criticized the small bathroom."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great shower"
    data provided by TrustYou

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