Overview

Silk House Hotel

100 Hassett Road, London, E9 5SJ, United Kingdom
+44 208 525 0234

Call

+44 208 525 0234

Overall guest ratings

5.0/10 OK
Based on 290 reviews

Review highlights

  • 7.7
  • 6.7
  • 5.0
  • 3.6

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    Reviews

    Guest reviews

    Overall rating

    5.0 OK
    Based on 290 reviews
    • 7.7 "Good location."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% thought it was easy to get to the train station."
    • 6.7 "Food is average."
    • 6.2 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.0 "60% thought the bathroom was big enough."
    • 5.3 "Service is ok."
      5.5 "Only 55% found the staff to be friendly enough."
    • 5.2 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 3.6 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      2.8 "72% thought the tv was sub-standard."
    • 3.6 "Internet is poor."
      3.3 "67% thought it was overpriced."
    • 3.0 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
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    Overall rating

    4.4 OK
    Based on 136 reviews
    • 7.6 "Good location."
    • 5.9 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 5.2 "Average value."
    • 4.9 "Service is below average."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.1 "Awful rooms."
      2.9 "71% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      0.9 "91% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    • 2.6 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      1.4 "86% thought it was rather dirty."
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    Overall rating

    5.7 OK
    Based on 20 reviews
    • 6.4 "Average comfort."
    • 3.7 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.0 "70% said rooms were dirty."
    • 2.8 "Generally quite dirty."
      3.0 "70% said rooms were dirty."

    Overall rating

    5.4 OK
    Based on 133 reviews
    • 7.8 "Good location."
    • 6.3 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.5 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 5.4 "Average value."
    • 4.8 "Breakfast is below average."
    • 4.1 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      1.2 "88% found problems with the furniture."
      0.6 "94% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
      3.1 "69% thought the tv was sub-standard."
    • 3.3 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
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